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Joshuel View Drop Down
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Joined: 22 Jan 2014
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Points: 19 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Joshuel Quote  Post ReplyReply Direct Link To This Post Topic: Win8 App Help
    Posted: 06 Jun 2014 at 22:11
I hope I'm posting in the correct place. I did a search and couldn't find these issues.

I play using the Windows 8 app. To play, I just go to my start screen and click on the app. It logs me in and I play. I can't find an option to log out. I started looking for one while thinking of starting an alt account. I'm including a screen shot (some areas whited out for other players privacy) that shows where I've been told there should be a grey arrow, there isn't. I'd like to know if there IS a log out for the app.

Also, another thing that has been bothering me: In the main screen area, the margin's aren't being enforced. So when I read mail, profiles, etc. I usually have to highlight the text in order to view the left and right sides which the background obscures. This can be seen in the screen shots. 

Illyriad Screen cap, not log out, no margins

Illyriad Screen cap, log out area

Illyriad Screen cap, Margins example

Thank you,
Joshuel
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Flavius Aetius View Drop Down
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Points: 53 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Flavius Aetius Quote  Post ReplyReply Direct Link To This Post Posted: 14 Jun 2014 at 03:15
It would be interesting if there was any way to resolve this. I take it that you are still having this issue, Joshuel?
Cry havoc and let slip the eagles of freedom - The Raven King
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ubluntu View Drop Down
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Points: 324 		Post Options Post Options   Thanks (0) Thanks(0)   Quote ubluntu Quote  Post ReplyReply Direct Link To This Post Posted: 18 Jun 2014 at 02:13
As far as I know, the Windows 8 app is merely the native browser (Internet Explorer) launching elgea.illyriad.co.uk in the native browser. If I remember correctly, Android calls bookmarks masquerading as applications "Web Apps", though Im not sure what Microsoft calls them.

This is the gray arrow you don't have 

I assume this is either:
a) Intentional since it is an "app", so you cant log out
or
b) Internet Explorer is having rendering issues with some html/css that works for everything else(as usual).

Try installing Chrome and logging in with that to see if it solves your problems. I am using Chrome and have no issues with Illyriad.


Edited by ubluntu - 18 Jun 2014 at 02:15
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GM ThunderCat View Drop Down
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Points: 2157 		Post Options Post Options   Thanks (0) Thanks(0)   Quote GM ThunderCat Quote  Post ReplyReply Direct Link To This Post Posted: 21 Jun 2014 at 06:30
Originally posted by Joshuel Joshuel wrote:

I play using the Windows 8 app. To play, I just go to my start screen and click on the app. It logs me in and I play. I can't find an option to log out. I started looking for one while thinking of starting an alt account. I'm including a screen shot (some areas whited out for other players privacy) that shows where I've been told there should be a grey arrow, there isn't. I'd like to know if there IS a log out for the app. 
For the app you just drag it down off screen and that closes it.

Originally posted by Joshuel Joshuel wrote:

Also, another thing that has been bothering me: In the main screen area, the margin's aren't being enforced. So when I read mail, profiles, etc. I usually have to highlight the text in order to view the left and right sides which the background obscures. This can be seen in the screen shots. 
This should now be resolved
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HankoPanko View Drop Down
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Points: 15 		Post Options Post Options   Thanks (0) Thanks(0)   Quote HankoPanko Quote  Post ReplyReply Direct Link To This Post Posted: 03 Oct 2014 at 00:42
I have been playing Illy in Safari, Chrome and IE11 on my ipad and my pc. Just saw the Windows 8.1 app. Installed it, but now the thing wants to create a new account...

Can I use the app with my existing account?
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GM Rikoo View Drop Down
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Points: 1233 		Post Options Post Options   Thanks (0) Thanks(0)   Quote GM Rikoo Quote  Post ReplyReply Direct Link To This Post Posted: 03 Oct 2014 at 01:53
Originally posted by HankoPanko HankoPanko wrote:

I have been playing Illy in Safari, Chrome and IE11 on my ipad and my pc. Just saw the Windows 8.1 app. Installed it, but now the thing wants to create a new account...

Can I use the app with my existing account?

Yes, the account would be your profile name ("character name") and password. If you cannot remember your pass, go here: http://elgea.illyriad.co.uk/Account/ForgottenPassword


Thanks!

GM Rikoo
Illyriad Community Manager / Public Relations / community@illyriad.co.uk
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