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Naxos View Drop Down
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Joined: 18 Dec 2011
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Points: 20 		Direct Link To This Post Topic: Each time I log in I get logged out
    Posted: 07 Jan 2012 at 18:40
Every single time I log into Illyriad I am on for about a few seconds then it promptly kicks me out.  I'm out of ideas why it does this, but it has been happening for the last 2 days.
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GM Luna View Drop Down
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Joined: 22 Oct 2011
Location: Illyriad
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Points: 2042 		Direct Link To This Post Posted: 07 Jan 2012 at 18:43
Do you connect using Facebook?
GM Luna | Illyriad Community Manager | community@illyriad.co.uk
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Naxos View Drop Down
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Joined: 18 Dec 2011
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Points: 20 		Direct Link To This Post Posted: 07 Jan 2012 at 19:50
no I do not
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Joined: 18 Dec 2011
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Points: 20 		Direct Link To This Post Posted: 08 Jan 2012 at 11:55
Do I need to?
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Joined: 22 Oct 2011
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Points: 2042 		Direct Link To This Post Posted: 08 Jan 2012 at 16:24
A few more questions:

What browser are you using and what version of it? Do you get a "chat cannot connect" error before disconnection? And is it possible you are logged in somewhere else?
GM Luna | Illyriad Community Manager | community@illyriad.co.uk
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Naxos View Drop Down
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Joined: 18 Dec 2011
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Points: 20 		Direct Link To This Post Posted: 08 Jan 2012 at 21:38
I'm using Google Chrome I don't know what version though and it does say chat cannot connect before I get booted.

I'm studying abroad right now in England and this only just started happening when I arrived

I am logged off everywhere else, just logging on and staying on seems to be the issue


Edited by Naxos - 09 Jan 2012 at 15:43
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Naxos View Drop Down
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Joined: 18 Dec 2011
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Points: 20 		Direct Link To This Post Posted: 09 Jan 2012 at 21:59
I know it's not my computer since I tried to log on on a different computer

It's also not the browser as I've used different ones to try to get on, and with the same result.


Edited by Naxos - 10 Jan 2012 at 12:16
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Joined: 11 Dec 2009
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Points: 2157 		Direct Link To This Post Posted: 10 Jan 2012 at 21:19
Originally posted by Naxos Naxos wrote:

I'm using Google Chrome I don't know what version though and it does say chat cannot connect before I get booted.
This is the issue that will be disconnecting you as it cannot establish a connection for asynchronous updates (building build, army incoming etc.)

We are looking into this our end
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Joined: 18 Dec 2011
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Points: 20 		Direct Link To This Post Posted: 10 Jan 2012 at 21:53
Thank you very much, please let me know what you find :)
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Joined: 18 Dec 2011
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Points: 20 		Direct Link To This Post Posted: 15 Jan 2012 at 18:08
I was able to log in in London if that is helpful.  Also had disconnected chat system with facebook but they fixed it after I emailed them, if that somewhat similar to this issue, that the skype function cannot connect or something?
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