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Topic ClosedCannot connect to illyriad.co.uk

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Snogh View Drop Down
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Direct Link To This Post Topic: Cannot connect to illyriad.co.uk
    Posted: 23 Jun 2011 at 18:19
Wow, this is weird. I can connect to the forum but not the main site/game itself?

Anyone know what the problem could be?
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Ander View Drop Down
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Direct Link To This Post Posted: 23 Jun 2011 at 18:26
have a look at this - could be a similar problem 
will be ok after some time (?)

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Carl Zeis View Drop Down
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Direct Link To This Post Posted: 23 Jun 2011 at 23:50
Yeah I cannot get on to Illy either
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Snogh View Drop Down
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Direct Link To This Post Posted: 24 Jun 2011 at 08:36
I found something that fixed it for me. I went to http://www.illyriad.co.uk/press/Reviews and logged in from there. Smile
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Carl Zeis View Drop Down
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Direct Link To This Post Posted: 24 Jun 2011 at 08:45
And mine just cleared up so if it happens just wait it out.
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GM Stormcrow View Drop Down
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Direct Link To This Post Posted: 24 Jun 2011 at 15:56
I opened a support ticket with our hosting company just to get them to have a look and see if they could let me know.

It turns out the problem was with Global Crossing - one of the web's larger backbone providers, and one of their major routing tables having some (unspecified) issues that affected a number of ISPs in their peering relationship.

Anyway, it's apparently now sorted itself out, but this still might take some time to propagate round teh interwebz.

Just one of those internet things I'm afraid...

Regards,

SC




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GM Stormcrow View Drop Down
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Direct Link To This Post Posted: 24 Jun 2011 at 16:35
From our hosting provider:

"The status is now removed as the problem is resolved. 

It turned out there where actually 3 unrelated issues. 02 (owner of the Be unlimited brand) had problems with there network meaning all of their customers could not reach our network, As did KPN an ISP in the netherlands. As well as this Globalsign our main transit provider had some routing issues for international traffic.  Globalsign tell us the problems are resolved now."

If any users have any further problems, please let us know in the forums.

Regards,

SC
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Carl Zeis View Drop Down
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Direct Link To This Post Posted: 24 Jun 2011 at 18:40
Thanks for the follow through SC!
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