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Auraya 
Postmaster
Joined: 17 Nov 2011
Status: Offline
Points: 523
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 Posted: 24 Apr 2014 at 16:37 |
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3 actually - Twisty, Flav and Llwy. Just for clarification because I am pedantic like that.
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Flavius Aetius
Greenhorn
Joined: 24 Apr 2014
Status: Offline
Points: 53
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Posted: 24 Apr 2014 at 16:32 |
 Deranzin wrote:
Hora wrote:
I personally never had any problems with any GMs... |
Me neither, but like it or not, they are shaping the environment we are called to interact within.
Not having a personal problem with GMs or not being in danger of being banned myself (or so I think, ahahaha  , I do not think that this discussion is going to be very healthy for my future in here ) does not mean that I should not care when other people do have such problems ... if it meant something like that we should stop calling ourselves a "community".
Hora wrote:
I football a strict ban policy is quite normal... state anything against a referee, and you'll get a warning or even cards... not sure if such would be good in here?  |
Pay me a pro football players salary and I will put up with any number of referees, arbiters and whatnot ... 
Hora wrote:
Oh, yes, one post in between has been deleted... GM Luna used to leave notes, so the discussion hasn't a hole in it. |
Two were deleted actually ...
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Two were deleted, one of them being mine. One was an aggressive stance on a moderator, the other was mine replying to that. I am not sure how mine warranted removal, since I did not get an explanation why.
I was not largely sympathetic to the other person and her troubles until right about now. The players are expected to follow the code of conduct, I am sure we can all agree on that. But, antagonizing the players does not help anyone. Remember, the players are the consumers. The players have no obligation to remain loyal to the developers and continue buying their products if they find themselves being antagonized.
Now, I'm not condoning we all start finding loopholes in what to talk about or how to act in GC, the forums or in the game. But, there are also consequences to "unfair" moderations.
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Deranzin
Postmaster
Joined: 10 Oct 2011
Status: Offline
Points: 845
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Posted: 24 Apr 2014 at 16:06 |
Hora wrote:
I personally never had any problems with any GMs... |
Me neither, but like it or not, they are shaping the environment we are called to interact within. Not having a personal problem with GMs or not being in danger of being banned myself (or so I think, ahahaha , I do not think that this discussion is going to be very healthy for my future in here ) does not mean that I should not care when other people do have such problems ... if it meant something like that we should stop calling ourselves a "community".
Hora wrote:
I football a strict ban policy is quite normal... state anything against a referee, and you'll get a warning or even cards... not sure if such would be good in here? |
Pay me a pro football players salary and I will put up with any number of referees, arbiters and whatnot ...
Hora wrote:
Oh, yes, one post in between has been deleted... GM Luna used to leave notes, so the discussion hasn't a hole in it. |
Two were deleted actually ...
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  Just like a "before and after" ad ! ahahahaah :p
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GM Rikoo
Moderator Group
Community & PR Manager
Joined: 28 Mar 2014
Location: Mars
Status: Offline
Points: 1233
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Posted: 24 Apr 2014 at 16:01 |
Hora,
The rules for both moderation, chat, etc are on my IG profile or here:
http://forum.illyriad.co.uk/code-of-conduct-rules-updated-102911_topic31.html
http://forum.illyriad.co.uk/chat-moderation-faq-clarification_topic3420.html
Let me know if you have any specific questions. As far as any deleted posts: when a player uses the forum to discuss issues that are between the GMs and them, it is not allowed to stick around. Any posts quoting or discussing that post need to go as well. We have always had a policy against discussing private dev/player interactions for various reasons.
And I give warnings as well. :) Anyway, like I said holler if you have any questions about specific areas!
GM Rikoo
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Illyriad Community Manager / Public Relations / community@illyriad.co.uk
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Hora
Postmaster
Joined: 10 May 2010
Status: Offline
Points: 839
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Posted: 24 Apr 2014 at 15:52 |
I personally never had any problems with any GMs...
..and I didn't turn GC on for quite a length of time (was it 1 or 2 years?), as talks in there can turn from silly into rough within minutes, especially at war times... 
Perhaps Rikoo could outline his ban policy a bit, so we know what to expect...
I football a strict ban policy is quite normal... state anything against a referee, and you'll get a warning or even cards... not sure if such would be good in here?
EDIT: Oh, yes, one post in between has been deleted... GM Luna used to leave notes, so the discussion hasn't a hole in it.
Oh, and anyone still remebering GM Strategos Pink Pen of DOOM ?
Edited by Hora - 24 Apr 2014 at 15:54
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Deranzin
Postmaster
Joined: 10 Oct 2011
Status: Offline
Points: 845
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Posted: 24 Apr 2014 at 13:41 |
Auraya wrote:
If anyone has an issue with the new GM, you can always mail SC. I spoke to him recently and it appears that no-one who has actually been banned has sent him a message explaining the problem. I've always found him incredibly reassuring and willing to listen to any and all complaints.
Regarding this:
'You could find yourself in deeper water by attempting to clear up the punishment than just dealing with it.'
Providing you are respectful and willing to discuss things rationally, this should not be the case. The problems arise when you start raging at GMs. My advice would be to take a step back, grab a cup of tea, calm down and then write an IGM stating where you believe you have been treated unfairly. Have a friend read it before you send it, to make sure nothing sounds too unreasonable. |
This is a very reasonable and sound advice concerning the people that have been punished ... alas a game or a commodity is not only comprised by the people that were (or feel like they were) wronged, but by other people as well ... As far as I am concerned I find the "grab and kick and shut up" policy quite on the "obviously bad PR" side ... when you are a GM and you are punishing someone, then you should have enough justification to do it and handle any public critique for it, since, presumably, you feel that you were right in your decision ... Imagine working somewhere where your direct superior could punish anyone he wanted and noone could even speak about it (I got reprimanded in GC because apparently even mentioning people that got punished is a punishable action in and of itself !!  ), would you say that this is a good environment to be working in .?. I don't think that anyone would, but heck in the example it is a workspace and many people put up with many weird situations in order to maintain their careers ... so, ok, let us say that such a behavior is something a superior in a job might get away with because the people working under him are afraid of their jobs ... but in a game where people participate to have fun ??? Definitely back PR and definitely not fun, especially if you combine it with the already existent problems of the game ... in those circumstances I expect even more people bailing out of the game very soon and if the GMs do not care enough to notice something that obvious, I do not think that we have any business writting specific IGMs for that ... heck, things atm are so bad that I am a bit worried that I might get reprimanded/banned for this post here ... is that a gaming environment anymore, one has to wonder ...
Edit: Wow, the posts were deleted ... now this dialogue seems pretty unjustified ahahahah
Edited by Deranzin - 24 Apr 2014 at 13:43
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Just like a "before and after" ad ! ahahahaah :p
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Auraya
Postmaster
Joined: 17 Nov 2011
Status: Offline
Points: 523
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Posted: 24 Apr 2014 at 13:20 |
If anyone has an issue with the new GM, you can always mail SC. I spoke to him recently and it appears that no-one who has actually been banned has sent him a message explaining the problem. I've always found him incredibly reassuring and willing to listen to any and all complaints.
Regarding this:
'You could find yourself in deeper water by attempting to clear up the punishment than just dealing with it.'
Providing you are respectful and willing to discuss things rationally, this should not be the case. The problems arise when you start raging at GMs. My advice would be to take a step back, grab a cup of tea, calm down and then write an IGM stating where you believe you have been treated unfairly. Have a friend read it before you send it, to make sure nothing sounds too unreasonable.
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Deranzin
Postmaster
Joined: 10 Oct 2011
Status: Offline
Points: 845
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Posted: 24 Apr 2014 at 11:03 |
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Buying prestige or not does not seem to be the issue anymore ... I think that since most Illyriad players gave the new AoA game the cold shoulder (and with very good reasons I might add) the company reverted to a policy "hey we do not need them anyway" and started over-enforcing rules with unfathomable goals (I admit of not understanding the purpose of the latest ban fests and what Illyriad Games gain from them).
What is most amazing of all is that they seem to be targeting players that are not ban-material and with targets like these the situation is going rapidly downhill ...
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Just like a "before and after" ad ! ahahahaah :p
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Deranzin
Postmaster
Joined: 10 Oct 2011
Status: Offline
Points: 845
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Posted: 20 Apr 2014 at 10:27 |
GM Rikoo wrote:
Many of you might have noticed, but we have been gaining tons of new players. This is due to coverage, other games shutting down, Age of Ascent's recent popularity and crossover, etc. Be welcoming to these new players because one day you might need a target! |
Hmm ... but what is the average staying time for the newbies .?.  Anyway, your plans sound good, but I do not think that they can reverse the game's decline nor can they mitigate the problems generated by some gameplay issues that are critical. And with less and less veterans around, building an account from ground up is becoming a harder task everyday. I hope the plans work, but I am not very optimistic about it ...
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Just like a "before and after" ad ! ahahahaah :p
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Kabu
Wordsmith
Joined: 27 Jul 2011
Status: Offline
Points: 118
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Posted: 20 Apr 2014 at 06:16 |
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I'm looking forward to those events being announced in the forums!
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