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Angrim 
Postmaster General
Joined: 02 Nov 2011
Location: Laoshin
Status: Offline
Points: 1173
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 Posted: 25 Apr 2014 at 01:43 |
 Lwyllyn wrote:
It's not as if I am trying to start an uprising against you, I am merely
telling illy that everything you do has GM Stormcrow's full support. |
GM Rikoo will have GM SC's full support just as GM Luna had GM SC's full support. it is absolutely essential that the community manager have the full support of the company; if that support were ever perceived to waver as a result of player pressure, the community manager position would lose all authority. if one frames one's argument as a contest with the community manager, one should expect to lose the argument. as a matter of strategy, players should find another way to approach whatever problem they are seeking to address.
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Lwyllyn
Wordsmith
Joined: 03 Mar 2013
Location: Humboldt
Status: Offline
Points: 119
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Posted: 25 Apr 2014 at 01:34 |
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GM Rikoo- the entire issue at hand is about communications between GMs and players. So what are you saying? It's not as if I am trying to start an uprising against you, I am merely telling illy that everything you do has GM Stormcrow's full support. Whether we like it or not. Love it or leave it.
Why was my first post deleted? And why were my IGMs ignored? <--- honest question seeks honest answer.
My entire alliance is a bit up in arms over this. I have been trying to talk an alliance mate out of quitting, prognosis not good. Another alliance mate clicked 'abandon' today- We were too late for him. And folks are attempting to talk me out of quitting, prognosis also not good.
Remember when we used to try to talk our friends into joining illyriad?
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Rill
Postmaster General
Player Council - Geographer
Joined: 17 Jun 2011
Location: California
Status: Offline
Points: 6903
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Posted: 25 Apr 2014 at 01:07 |
I agree with a lot of what Anjire said. I think it's possible that part of the problem is growing pains of Illyriad Ltd. as the operation becomes more complex. It seems like the choice has been to create a layer of bureaucracy to "protect" the developers from the burden of dealing with players.
From the point of view of a busy CEO, this makes sense. However, sometimes it doesn't seem that the manner in which this has been implemented is consistent with the spirit in which Stormcrow and ThunderCat have interacted with the community in the past.
Having a community manager (focusing on that part of the role alone) can have a number of goals such as 1) engaging the community and providing more hands-on attention than a busy administrator and/or coder can do and 2) freeing up the top executives to focus on the roles that return the most value for the company (and the players). These are really good goals, and things that likely need to happen. And to some degree, they are happening now.
The question is, is this being done as effectively as possible? And if not, how can it be more effective?
I am sure that Stormcrow, Rikoo and others ask themselves these questions daily. I would hope that Illyriad players are seen as a resource and not a barrier, a source of solutions rather than a source of problems to be solved, as the Illyriad team moves forward.
We really do want to help.
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Lwyllyn
Wordsmith
Joined: 03 Mar 2013
Location: Humboldt
Status: Offline
Points: 119
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Posted: 25 Apr 2014 at 00:46 |
Edited: Stop posting private interactions between you and the developers. This is yet another warning. The problem is that you are posting things out of context and only continuing to push an issue that is not really an issue.
Any further issues can result in the suspension of your forum access.
GM Rikoo
Edited by GM Rikoo - 25 Apr 2014 at 00:57
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Sir Bradly
Forum Warrior
Joined: 12 Sep 2012
Location: Canada
Status: Offline
Points: 228
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Posted: 25 Apr 2014 at 00:18 |
Anjire wrote:
The Illyriad community is and has been for some time the unwanted step-child for the developers to parade around as an asset and selling point when convenient only to be locked away and isolated in a different part of the house afterwards when inconvenient. There was a time the devs actually treated the community as an adult engaging and interacting with the community on a regular basis very much like Yoshi-P does with regards to FFXIV. Unfortunately, a wall was erected at sometime early 2012 that they have reversed their tact and their interaction has been more akin to GhostCrawler(WoW) and his treatment of their community since. The former is what drew me to Illyriad and the hope that this interaction will be restored kept me involved with the game up till the end of 2013. The latter is the underlying reason of why I refuse to stick around any longer - my vote of no confidence in the dev team.
In 2013, the devs pretty much ignored the community giving their attention to their favored sibling AoA. When they did engage the Illyriad community they did worse then ignore us they turned their back and walked away mid dialogue. “What additional data after the tournament should be released” is still unresolved - this is not the first time additional data for various tournaments has been discussed only to have the devs walk away. Another still unresolved dialogue is what should be done with the numerous one square currently unusable lakes/lochs/etc scattered about the map, And of course the appropriately named Broken Lands so hyped in the beginning of the year to be subsequently ignored only to have a carrot on a stick dangled in front of the community in the form of an incomplete map. A map that they had rendered in a viewable 3D form for almost 8 months prior to its 2D rollout.
There are a large number of unresolved issues dealing with bug resolution(or lack thereof), multi-accounting, perma-sat accounts, etc... that any number of veteran players can attest to. For me, the deciding factor in my leaving Illyriad (though truly RL was the biggest factor) is this diametrically opposed treatment of the community. If we “The community” is as big an asset as you “The Devs” parade it around to be - then I hope you will return to treating it as an adult in the immediate future. |
Well said...
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[04:46]<HATHALDIR> okay,I'm a bully
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Anjire
Postmaster
Joined: 18 Sep 2010
Status: Offline
Points: 688
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Posted: 24 Apr 2014 at 23:02 |
The Illyriad community is and has been for some time the unwanted step-child for the developers to parade around as an asset and selling point when convenient only to be locked away and isolated in a different part of the house afterwards when inconvenient. There was a time the devs actually treated the community as an adult engaging and interacting with the community on a regular basis very much like Yoshi-P does with regards to FFXIV. Unfortunately, a wall was erected at sometime early 2012 that they have reversed their tact and their interaction has been more akin to GhostCrawler(WoW) and his treatment of their community since. The former is what drew me to Illyriad and the hope that this interaction will be restored kept me involved with the game up till the end of 2013. The latter is the underlying reason of why I refuse to stick around any longer - my vote of no confidence in the dev team.
In 2013, the devs pretty much ignored the community giving their attention to their favored sibling AoA. When they did engage the Illyriad community they did worse then ignore us they turned their back and walked away mid dialogue. “What additional data after the tournament should be released” is still unresolved - this is not the first time additional data for various tournaments has been discussed only to have the devs walk away. Another still unresolved dialogue is what should be done with the numerous one square currently unusable lakes/lochs/etc scattered about the map, And of course the appropriately named Broken Lands so hyped in the beginning of the year to be subsequently ignored only to have a carrot on a stick dangled in front of the community in the form of an incomplete map. A map that they had rendered in a viewable 3D form for almost 8 months prior to its 2D rollout.
There are a large number of unresolved issues dealing with bug resolution(or lack thereof), multi-accounting, perma-sat accounts, etc... that any number of veteran players can attest to. For me, the deciding factor in my leaving Illyriad (though truly RL was the biggest factor) is this diametrically opposed treatment of the community. If we “The community” is as big an asset as you “The Devs” parade it around to be - then I hope you will return to treating it as an adult in the immediate future.
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Neytiri
Wordsmith
Joined: 25 Nov 2010
Location: California
Status: Offline
Points: 123
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Posted: 24 Apr 2014 at 20:45 |
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Tournament???
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"It is well that their bodies know the heat and the cold; it will make them strong warriors and mothers." - Absaroke elder (from Edward S. Curtis's book 'The North American Indian')
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Lwyllyn
Wordsmith
Joined: 03 Mar 2013
Location: Humboldt
Status: Offline
Points: 119
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Posted: 24 Apr 2014 at 19:46 |
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GM Rikoo- if you truly believe you are doing the right thing, then why delete an inoffensive post stating my position? A reply would be much better for PR. More mature, too. Also, at least some response to my IGM should be forthcoming.
As for mailing GM Stormcrow- I would love to! But without a player profile, I was unable to contact him in-game. So, if someone would do me a favor, please IGM me and let me know how to get a message to him. Hurry! before this post is deleted, as well!
Yes, the GC community has some issues today. Silencing voices will only exasperate them, and will solve nothing.
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Deranzin
Postmaster
Joined: 10 Oct 2011
Status: Offline
Points: 845
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Posted: 24 Apr 2014 at 16:46 |
Auraya wrote:
3 actually - Twisty, Flav and Llwy. Just for clarification because I am pedantic like that. |
Yes, apparently I had missed Flavius' post ... sorry for the miscount. Apart from that :
Flavius Aetius wrote:
But,
antagonizing the players does not help anyone. Remember, the players
are the consumers. The players have no obligation to remain loyal to the
developers and continue buying their products if they find themselves
being antagonized. |
I definitely do not understand this sudden passion the DEVs exhibit about sticking with the rules, especially over a community that is already quite aggravated with the lack of BL, lack of tournaments and the extremely slow handling of tech/bug petitions ... it is just making people actually angry, instead of simply irked and I cannot understand why they do it ... 
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  Just like a "before and after" ad ! ahahahaah :p
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Flavius Aetius
Greenhorn
Joined: 24 Apr 2014
Status: Offline
Points: 53
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Posted: 24 Apr 2014 at 16:41 |
Auraya wrote:
3 actually - Twisty, Flav and Llwy. Just for clarification because I am pedantic like that. |
Your clarification is appreciated. :)
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