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Topic ClosedReturn of Moka, and Negativity in GC

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GM Stormcrow View Drop Down
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Direct Link To This Post Topic: Return of Moka, and Negativity in GC
    Posted: 08 Nov 2014 at 16:15
Epidemic, it should be quite painfully clear that we are not "a website directed towards children", and that illy is instead a "general audience website" - so your quote about providing access isn't relevant.

Instead apply this paragraph:

3.    Can I block children under 13 from my general audience website or online service?

Yes.  COPPA does not require you to permit children under age 13 to participate in your general audience website or online service, and you may block children from participating if you so choose.  

We do so choose, and I think that's quite enough on this issue now.

Regards,

SC

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Direct Link To This Post Posted: 08 Nov 2014 at 14:23
1. We have a legal duty to remove players under the age of 13 from the game

2. We have no way of telling how old a player is, and nor do we wish to become responsible for validating people's ages because:

  • 2.a We're not set up to handle sensitive information like driving licences, credit cards etc

  • 2.b We're not willing to become a clearing house for faxed parental forms about consents, so

3. We have to act when we are made aware or believe that a player is under 13, and we have to remove them from the game, however, 

  • 3a. Nothwithstanding the above, we previously believed that people who drop into GC in the wake of a particular incident and say "I am 12" are not actually 12 at all, and are simply stirring the pot, however,

4. Notwithstanding 3 above, we're bored of this now, and so from now on, anyone making a public statement (true, false, joking, stirring etc) which says "I am under 13" will have their account removed from the game.

5. Removal from the game means account deletion, and the system will automatically refuse re-entry to the game by the mechanisms it normally uses to refuse spammers, botters and otherwise banned people.


GM Rikoo

EDIT: These rules -- as well as the rest of them, along with COPPA information -- are on my profile in game.





Edited by GM Rikoo - 08 Nov 2014 at 14:25
Illyriad Community Manager / Public Relations / community@illyriad.co.uk
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Epidemic View Drop Down
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Direct Link To This Post Posted: 08 Nov 2014 at 10:07

Complying with COPPA: Frequently Asked Questions

A GUIDE FOR BUSINESS AND PARENTS
AND SMALL ENTITY COMPLIANCE GUIDE

(Latest revisions:  FAQ H.5, H.10, and H.16 – July 16, 2014)


A.  GENERAL QUESTIONS ABOUT THE COPPA RULE

14. Will the amended COPPA Rule prevent children from lying about their age to register for general audience sites or online services whose terms of service prohibit their participation?

No.  COPPA covers operators of general audience websites or online services only where such operators have actual knowledge that a child under age 13 is the person providing personal information.  The Rule does not require operators to ask the age of visitors.  However, an operator of a general audience site or service that chooses to screen its users for age in a neutral fashion may rely on the age information its users enter, even if that age information is not accurate.  In some circumstances, this may mean that children are able to register on a site or service in violation of the operator’s Terms of Service.  If, however, the operator later determines that a particular user is a child under age 13, COPPA’s notice and parental consent requirements will be triggered.

D.   WEBSITES AND ONLINE SERVICES DIRECTED TO CHILDREN

4.    I run a site that I believe may fall within the FTC’s sub-category of a website directed to children but where it is acceptable to age-screen users.  Can I age-screen and completely block users who identify as being under age 13 from participating in any aspect of my site?

No.  If your site falls within the definition of a “Web site or online service directed to children” as set forth in paragraph (1) of 16 C.F.R. § 312.2, then you may not block children from participating altogether, even if you do not intend children to be your primary target audience.  Instead, what the amended Rule now permits you to do is to use an age screen in order to differentiate between your child and non-child users.  You may decide to offer different activities, or functions, to your users depending upon age, but you may not altogether prohibit children from participating in a child-directed site or service.

http://www.business.ftc.gov/documents/0493-Complying-with-COPPA-Frequently-Asked-Questions
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Direct Link To This Post Posted: 08 Nov 2014 at 10:04
What I find truly astounding is how clueless the devs think we are...some people get two hour or four hour GC bans for saying they're under age and others get perma-banned. All this talk of zero tolerance because of some statute is a total smokescreen, and the players know it. Not once have I seen a GM defend that *make it up as we go along* approach to enforcement of anything, come to think of it. 

Not that it matters one bit of a damn, they run the show and we literally pay for that privilege with real money. Well, some of us have decided to speak with our wallets (and purses) and say NO MORE. You want to see the green? Show us the Moka!
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Direct Link To This Post Posted: 08 Nov 2014 at 09:27
Please devs, let Moka back when she turns 13 :D
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Direct Link To This Post Posted: 08 Nov 2014 at 02:05
I think the point regarding the age restriction is a good one, since the nature of the violation is by definition a temporary state.  If the only reason a player has been banned is because he/she was not of age, then there is no reason the player could not play if for example he/she had been 12 at the time but turned 13 yesterday.  Or whenever the player became the appropriate age.

Banning a player forever based on being underage doesn't seem to make much sense.
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Direct Link To This Post Posted: 08 Nov 2014 at 01:59
Originally posted by GM Rikoo GM Rikoo wrote:

While I am not speaking on any particular case and I can appreciate your efforts, generally if a player is banned from the game there is a good chance they cannot return in any way, even with a new account. For age restricted players (players who are under 13 and have told us so, so far there have been several) they are banned across all attempts. 

Other players -- say someone who gets only one of their alts banned for something more minor -- can make a new account, but will never gain access to their original. 

In a case of age restriction, it's impossible. And, we are legally obligated to continue to ban that player in any form if they attempt to sneak in somehow.

GM Rikoo


Okay
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Direct Link To This Post Posted: 08 Nov 2014 at 00:23
permaban can be lifted.  I know  it can seen in lots in other game . and they come back ..  
If Horses don't go to Heaven when they die. then I want to go where they go.
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Direct Link To This Post Posted: 07 Nov 2014 at 22:26
Originally posted by GM Rikoo GM Rikoo wrote:

Here is a Q&A if you need it: 


GM Rikoo

it's becoming clear that this is much less about COPPA for the devs than it is about making an example.
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Direct Link To This Post Posted: 07 Nov 2014 at 22:19
you would think so, jordigui... but in trying to return.... how long a time frame? do they need to provide proof they are now eligible by being 13+?

where is the line drawn, from a player being banned for being under age.... and GM's determining that same player returning later is now the correct age... wait a year... 2 years? is proof required?

this is not, correct me if I'm wrong... this is not covered in T&C... or anywhere on these related threads? 
as far as I know.... there is no process for any such eventuality?
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