Technical Support - Missing prestige

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Missing prestige

Printed From: Illyriad
Category: Strategies, Guides & Help
Forum Name: Technical Support
Forum Description: Post your technical support related questions here.
URL: http://forum.illyriad.co.uk/forum_posts.asp?TID=7219
Printed Date: 17 Apr 2022 at 10:46
Software Version: Web Wiz Forums 12.03 - http://www.webwizforums.com

Topic: Missing prestige

Posted By: Dziewul
Subject: Missing prestige
Date Posted: 11 Apr 2017 at 07:12

Hi All,

Usually I buy 200 Prestige (Paypal payment) and there are no problems. But this time on Friday (the 7th) I have purchased 500 prestige. I have received paypal confirmation that they have collected money for Illyriad Games Limited and the money was taken from my bank account - so everything seemed to be as usual, but I didn't receive any prestige since that time. I have provided Paypal transaction number in the Support Pettition which I filled in-game two days ago. Ticket number is 12106 and it is still unassigned. So it seems that support is not taking care about my case.

Please advice.

Replies:

Posted By: Bobtron
Date Posted: 11 Apr 2017 at 20:01

double check you prestige history http://https://elgea.illyriad.co.uk/#/Prestige/History" rel="nofollow - here : does anything show up at all?
GM Cerberus is in GC once in a while, maybe you can ask him then

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I support the Undying Flame!

Posted By: Dziewul
Date Posted: 12 Apr 2017 at 07:22

I have checked history of my prestige and in the last two weeks except free daily prestige there are no other incomes.

It is starting to pissing me off a bit because we are talking about real money here. My petition to the support is waiting for another day without any reaction and still unassigned...

Posted By: Lost Avenger
Date Posted: 13 Apr 2017 at 05:26

https://imgflip.com/i/1n62li" rel="nofollow - https://imgflip.com/i/1n62li