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Facebook Authentication Problems

Printed From: Illyriad
Category: Strategies, Guides & Help
Forum Name: Technical Support
Forum Description: Post your technical support related questions here.
URL: http://forum.illyriad.co.uk/forum_posts.asp?TID=7205
Printed Date: 21 Sep 2019 at 05:53
Software Version: Web Wiz Forums 11.10 - http://www.webwizforums.com


Topic: Facebook Authentication Problems
Posted By: GM Cerberus
Subject: Facebook Authentication Problems
Date Posted: 27 Mar 2017 at 22:08
If you are having issues with logging in through Facebook, please visit http://elgea.illyriad.co.uk/Account/ForgottenPassword" rel="nofollow - http://elgea.illyriad.co.uk/Account/ForgottenPassword  to get a password sent to your e-mail address associated with the account. 

 If you registered the account initially through Facebook this will still work, just request the password be sent to the email associated with that Facebook account when you registered.

You will be able to then return to the main Illyriad website and login with your account name.

We apologize for the inconvenience, we're hard at work on a fix!

-GM Cerberus



Replies:
Posted By: Silverblade
Date Posted: 27 Mar 2017 at 22:18
For my account I have this issue and I have tried to request a password to be sent to my email that is associated with the facebook but it only sends me the information of previous accounts that have long been abandoned and not for my current account.

IGN : Silverblade


Posted By: SOKAPOPIS
Date Posted: 27 Mar 2017 at 22:35
the email i use for facebook is now invalid and i cant visit  it anymore .
looks like i ll have to wait for the fix .


Posted By: SOKAPOPIS
Date Posted: 27 Mar 2017 at 22:36
BTW why some can get in and other cant ? Why im always in the unlucky group ?


Posted By: Sister Nikki
Date Posted: 27 Mar 2017 at 23:13
Originally posted by Silverblade Silverblade wrote:

For my account I have this issue and I have tried to request a password to be sent to my email that is associated with the facebook but it only sends me the information of previous accounts that have long been abandoned and not for my current account.

IGN : Silverblade

Same case have seen my account from 2010 which is more than 5 years abandon. Seems this solution doesn't work.


Posted By: Hammer
Date Posted: 27 Mar 2017 at 23:19
Yeah...It's telling me that my email doesn't exist.  Same for a friend.   I'm probably hours away from the end of my siege on a town, hopefully this gets cleared up!

IGN - Greeves
Friend - Arbeg


Posted By: GM Cerberus
Date Posted: 27 Mar 2017 at 23:48
Sorry for all the login troubles guys, we're working on a fix right now.  Will update when we have more information.

Edit: Facebook - as usual - have changed something without notice; we're trying to find out what and get it fixed; please bear with us!


Posted By: Sister Nikki
Date Posted: 28 Mar 2017 at 00:02
Do your magic GM Cerberus we are here and waiting and to help if there is any way, meanwhile a small announcement in the GC will help also all the rest.


Posted By: SOKAPOPIS
Date Posted: 28 Mar 2017 at 01:03
The new thing is Facebook Gameroom probably . That s long and will go to bed now . Good luck .


Posted By: GM ThunderCat
Date Posted: 28 Mar 2017 at 03:00
Facebook login should now be resolved.

-------------


Posted By: SOKAPOPIS
Date Posted: 28 Mar 2017 at 03:29
it does . Good job guys .


Posted By: Sister Nikki
Date Posted: 28 Mar 2017 at 07:36
You have done the magic problem solved Thanks a lot all Smile


Posted By: SOKAPOPIS
Date Posted: 08 Aug 2017 at 00:52
im geting that problem again .
this is illy issue again or just me ?
Illyriad wont let me get in due to facebook authentification when my facebook is working and on .
no clue what to do beside waiting .


Posted By: Sister Nikki
Date Posted: 08 Aug 2017 at 00:56
Same problem again what shall we do?


Posted By: SOKAPOPIS
Date Posted: 08 Aug 2017 at 01:07
well , im happy im not alone but now i know that will take some time before i can get in ....
that is pretty much annoying .


Posted By: SOKAPOPIS
Date Posted: 08 Aug 2017 at 01:22
i could get in , Nikki .



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