Security Problem Again? Oct 16
Printed From: Illyriad
Category: Strategies, Guides & Help
Forum Name: Technical Support
Forum Description: Post your technical support related questions here.
URL: http://forum.illyriad.co.uk/forum_posts.asp?TID=6999
Printed Date: 17 Apr 2022 at 11:00
Software Version: Web Wiz Forums 12.03 - http://www.webwizforums.com
Topic: Security Problem Again? Oct 16
Posted By: Rill
Subject: Security Problem Again? Oct 16
Date Posted: 17 Oct 2016 at 06:31
| I get an error connection timed out when I try to reach the Illy website. Tried clearing my browser cache, no dice. Tried down for everyone or just for me, says it's down for everyone. |
Replies:
Posted By: Rill
Date Posted: 17 Oct 2016 at 06:34
| Managed to get to elgea.illyriad.co.uk to try to log on. It's not loading. Or rather, to be clear, when I type my username and password, I get the circle of doom. |
Posted By: Rill
Date Posted: 17 Oct 2016 at 06:42
| When I get to something approximating an Illy page, it comes up with all the buttons on the side and a note at the bottom "waiting for assets.illyriad.net" |
Posted By: Rill
Date Posted: 17 Oct 2016 at 06:44
| I'm using Chrome on a chromebook. |
Posted By: GM Stormcrow
Date Posted: 17 Oct 2016 at 06:46
|
Hi Rill, It's related to the globalsign security certificate thing that happened on Friday(?). Try TC's suggestion from this post: http://forum.illyriad.co.uk/unable-to-log-in-to_topic6991_post95146.html#95146" rel="nofollow - http://forum.illyriad.co.uk/unable-to-log-in-to_topic6991_post95146.html#95146 and see if that helps... Otherwise, it's cascading down as various cert auth services hit their 4-day cache refresh... Apologies, but not our issue. I couldn't access the forums for 3 hrs yesterday from East Coast FL, but could when I RDP'd into the West Coast of FL; it's weird when a major infrastructure partner has a brainmelt. Let us know how you get on! SC
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Posted By: Bobtron
Date Posted: 17 Oct 2016 at 06:50
|
just got this problem when i attempted to acess my alt thru the sitter function.. and was online moments before...so if you're connected to elgea.illyriad.co.uk website right now, would recommend that you not reload or sitter other accounts for the time being lest the connection is lost ------------- I support the Undying Flame! |
Posted By: Melissa The Tru
Date Posted: 17 Oct 2016 at 06:50
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Having the same issues, cannot login on the app or online |
Posted By: Rill
Date Posted: 17 Oct 2016 at 07:01
| There are no instructions for a chromebook, but apparently some combination of clearing all site data and turning off the computer works. Try just turning the computer off and back on again first, unless you are much better than I am at remembering stored passwords ... |
Posted By: GM Stormcrow
Date Posted: 17 Oct 2016 at 07:53
|
All resolved now, hopefully...? The last wave of the GlobalSign cert nightmare crashing around all our heads... at least, I hope! Let us know if any further problems. Best, SC
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Posted By: Rill
Date Posted: 17 Oct 2016 at 15:16
| All fine for me, thanks. |
Posted By: Tensmoor
Date Posted: 17 Oct 2016 at 17:31
Try LastPass (Chrome, Firefox and I believe IE as well). Much more secure than having passwords stored on your machine. You only need to remember one email address and one password. |
Rill wrote: