Print Page | Close Window

PapPal button inactive in purchase Prestige form

Printed From: Illyriad
Category: Strategies, Guides & Help
Forum Name: Technical Support
Forum Description: Post your technical support related questions here.
URL: http://forum.illyriad.co.uk/forum_posts.asp?TID=6919
Printed Date: 17 Apr 2022 at 00:55
Software Version: Web Wiz Forums 12.03 - http://www.webwizforums.com


Topic: PapPal button inactive in purchase Prestige form
Posted By: Gzorbenplatz
Subject: PapPal button inactive in purchase Prestige form
Date Posted: 29 Jun 2016 at 22:51
The PayPal link button is inactive.  Has it been disabled for some reason?



Replies:
Posted By: Count Rupert
Date Posted: 29 Jun 2016 at 23:47
Originally posted by Gzorbenplatz Gzorbenplatz wrote:

The PayPal link button is inactive.  Has it been disabled for some reason?

I had no problem.  Looks like it may be at your end.  


Posted By: GM Rikoo
Date Posted: 29 Jun 2016 at 23:52
We will look into it. Thanks!


GMR


-------------
Illyriad Community Manager / Public Relations / community@illyriad.co.uk


Posted By: Gzorbenplatz
Date Posted: 01 Jul 2016 at 22:47
It could have something to do with the fact I am in the US and PayPal not wanting to convert dollars into pounds.


Posted By: GM Rikoo
Date Posted: 01 Jul 2016 at 23:02
Paypal will always convert the currencies for you. I am looking at it right now.
 
See below. Also, you can just check out as a guest if you do not want to sign in or up. Let me know if you have any other issues. 

Illyriad Games Limited

QtyDescriptionAmount
175 Prestige £1.99 GBP
Total:
£1.99 GBP
(equals - $2.72 USD)" 


-------------
Illyriad Community Manager / Public Relations / community@illyriad.co.uk


Posted By: Gzorbenplatz
Date Posted: 03 Jul 2016 at 03:48
When I click on the PayPal button it STILL does nothing as of the posting.  It used to work.  I am using Chrome.


Posted By: Agalloch
Date Posted: 03 Jul 2016 at 04:41
That hasnt worked in months I had to create a pay pal account i order to purchase prestige the guest paypal thingie doesnt work.


Posted By: GM Rikoo
Date Posted: 03 Jul 2016 at 14:54
The paypal window is a pop-up, if that helps. Otherwise, send us a lot more info like browser version, OS, etc etc to community@illyriad.co.uk.

Thanks!


GM Rikoo


-------------
Illyriad Community Manager / Public Relations / community@illyriad.co.uk


Posted By: Angrim
Date Posted: 03 Jul 2016 at 19:21
Originally posted by GM Rikoo GM Rikoo wrote:

The paypal window is a pop-up, if that helps.
Rikoo is suggesting that you check your browser settings to be sure popups aren't being suppressed. (you may also want to check your antivirus.)


Posted By: Kain
Date Posted: 28 Jul 2016 at 05:48
I've been experiencing the same issue.  I tried turning off my pop up blocking settings and still icon won't work.  it acts like there isn't even a button to press.


Posted By: Tensmoor
Date Posted: 28 Jul 2016 at 11:43
I'd suggest disabling all your addons one by one. There is a posibility that they may be interfering with it.


Posted By: GM Rikoo
Date Posted: 29 Jul 2016 at 02:46
If you are having this issue, please do as some have suggested and try a brand new browser that you normally do not use. Just google Illy, sign in and then try. Do not disable popups.

You can even buy from PayPal without an account. And it will also tell you how much you are going to pay, in local currency, before you check out.

If the popup still does not work, send in as many details as you can in a petition. Browser type, OS, etc etc etc... as much as possible! :)


Thanks all!

GMR


-------------
Illyriad Community Manager / Public Relations / community@illyriad.co.uk


Posted By: GM ThunderCat
Date Posted: 02 Aug 2016 at 22:49
Paypal no longer works in Windows 8/10 apps; we are migrating to the Microsoft Store payment system. You can purchase via the website however; there are instructions on to login to the website from here:

http://forum.illyriad.co.uk/2jan2015-windows-login-and-other-accounts_topic6059.html" rel="nofollow - http://forum.illyriad.co.uk/2jan2015-windows-login-and-other-accounts_topic6059.html



Print Page | Close Window

Forum Software by Web Wiz Forums® version 12.03 - http://www.webwizforums.com
Copyright ©2001-2019 Web Wiz Ltd. - https://www.webwiz.net