blocked login

Printed From: Illyriad
Category: Strategies, Guides & Help
Forum Name: Technical Support
Forum Description: Post your technical support related questions here.
URL: http://forum.illyriad.co.uk/forum_posts.asp?TID=6578
Printed Date: 17 Apr 2022 at 10:53
Software Version: Web Wiz Forums 12.03 - http://www.webwizforums.com

Topic: blocked login

Posted By: Lemoulin
Subject: blocked login
Date Posted: 06 Sep 2015 at 15:08

After 3 weeks of continuous play I can not login to the game under my user Lemoulin

I use a Mac running Safari

Replies:

Posted By: Lemoulin
Date Posted: 06 Sep 2015 at 15:11

Login

Choose Your Authentication

< id="authMethod" name="ath" style="width: 204px; margin-bottom: 5px;"> Playername & Password Facebook Google Account Steam

Playername & Password

You have entered an incorrect user name or password more than 10 times in the last hour and have been locked out for an hour. Please try different information or http://elgea.illyriad.co.uk/Account/Register" rel="nofollow - - account support page if you believe this is in error.

This is what I get despite the pw being generated by Illyriad

Posted By: Rill
Date Posted: 06 Sep 2015 at 18:37

Try mailing accounts@illyriad.co.uk with this information. I assume you've tried the reset password option?

Posted By: Sheza
Date Posted: 06 Sep 2015 at 23:34

i get that once in a while also I just put in my password then and sign in .

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If Horses don't go to Heaven when they die. then I want to go where they go.

Posted By: GM Rikoo
Date Posted: 07 Sep 2015 at 02:57

First things first, try another browser. See which ones work and which do not.

Petition it, but we are aware of login issues. That do tend to pass, but from personal experience it might help to clear you cookies and don't use anything like Last Pass, etc.

Rikoo

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Illyriad Community Manager / Public Relations / community@illyriad.co.uk

Posted By: Sheza
Date Posted: 03 Oct 2015 at 19:11

I have been getting that message all the time now. but I just clicked enter again and it works fine .

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If Horses don't go to Heaven when they die. then I want to go where they go.