Technical Support - Failed Logins

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Failed Logins

Printed From: Illyriad
Category: Strategies, Guides & Help
Forum Name: Technical Support
Forum Description: Post your technical support related questions here.
URL: http://forum.illyriad.co.uk/forum_posts.asp?TID=6574
Printed Date: 17 Apr 2022 at 23:00
Software Version: Web Wiz Forums 12.03 - http://www.webwizforums.com

Topic: Failed Logins

Posted By: Dungshoveleux
Subject: Failed Logins
Date Posted: 31 Aug 2015 at 00:02

I have been on holiday in Germany and Switzerland, and am finding it impossible to log into my account which I normally log into from the UK. At present, using Chrome, I can log into one of my accounts part way - it accepts the user name and password, but the page of the herald and other things simply don't load correctly - it shows as loading and just stays like that even after 10 minutes. Any suggestions?

Replies:

Posted By: GM Rikoo
Date Posted: 31 Aug 2015 at 02:28

I don't think we're having any issues right now; I'll have to check. In the meanwhile, try another browser?

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Illyriad Community Manager / Public Relations / community@illyriad.co.uk

Posted By: madmano
Date Posted: 31 Aug 2015 at 03:19

try using https?

sometimes it works for me.

Posted By: Rill
Date Posted: 31 Aug 2015 at 03:46

try clearing the cache and refreshing the page -- multiple times.

GM TC, I have been having this problem intermittently and filed a petition about it, #11324

The page loads and then hangs when it says waiting for az.lotsnumbers.msecnd.net

(where lotsa numbers is a string of numbers)

Posted By: Dungshoveleux
Date Posted: 04 Sep 2015 at 23:37

Never fully got to the bottom of this but Germany was okay and using IE seemed to work "better" too. Back on Chrome in London, all is fine. Thanks Rill/Rikoo for the suggestions.