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Server Slowwwwwwwwwwwwww...

Printed From: Illyriad
Category: Strategies, Guides & Help
Forum Name: Technical Support
Forum Description: Post your technical support related questions here.
URL: http://forum.illyriad.co.uk/forum_posts.asp?TID=6560
Printed Date: 17 Apr 2022 at 22:59
Software Version: Web Wiz Forums 12.03 - http://www.webwizforums.com


Topic: Server Slowwwwwwwwwwwwww...
Posted By: Dungshoveleux
Subject: Server Slowwwwwwwwwwwwww...
Date Posted: 18 Aug 2015 at 22:50
The entire game is as slow as treacle this evening - tight now pages taking long periods to load. yet on my machine google news in an instant...



Replies:
Posted By: Jane DarkMagic
Date Posted: 19 Aug 2015 at 00:18
Maybe that's why my chat isn't loading again?  Very frustrated


Posted By: Jane DarkMagic
Date Posted: 19 Aug 2015 at 00:25
Downloaded firefox(was using chrome), works again!


Posted By: Marty
Date Posted: 19 Aug 2015 at 00:28
I regularly lose contact with chat, but not the game itself.  (Different servers?)  Playing the game is fine, can build, queue, harvest as normal.  I need to log right out and back in again to get chat back.  

And my gameplay is super slow at the moment.

M


Posted By: Alcie
Date Posted: 11 Sep 2015 at 03:08


Myself and many members of my alliance and also other friends I have talked to have been extremely laggy the last few days especially. This includes getting repeatedly kicked off, freezing, very slow updates to chat, in-game emails not wanting to be sent,etc..

I have never had these type of lag issues on illy until recent weeks and this week in particular it has been just super bad. If it were only me, I would live with it, but it seems to be a much wider spread problem even though there is not much talk about it on the forum.


Posted By: Stukahh
Date Posted: 11 Sep 2015 at 14:02
I have been experiencing major lag in chat for about 2 weeks now.  We discussed in SIN AC and apparently so are alot of other players.  

I have to constantly refresh for chat to update.  




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I don't always drink. But when I do, I prefer the blood of my enemies.


Posted By: Eddy
Date Posted: 18 Sep 2015 at 08:28
When I log in, I get a "Welcome to Illyriad" page (that's both its title and its content) with the usual tool-bar in the header and a swirly spinny thing in the top right corner. I can wait hours for that to load anything, futilely. I can click on controls in the control bar; the browser (Vivaldi, webkit-based like chrome) changes what URL it claims to be loading, but not what it displays. Hovering those controls doesn't bring up their side-controls. The left-right arrows for city-change do nothing, but the drop-down between them operates; when I select a new city, this greys the toolbar; if I then reload the page it's ungreyed but I'm in the same loading state as before, just with different city details in the tool-bar. Various things that are [@...] constructs display as such rather than being converted, so I suppose scripts haven't run in the page.
This means I have not seen a single working page of the game in over 28 hours.

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     Eddy.


Posted By: Rill
Date Posted: 18 Sep 2015 at 08:41
Have you tried clearing the browser cache? And then reloading?

Of course the alternative is to try a different browser.

Developers: Have you noticed there are fewer than usual people online?  I have.


Posted By: Eddy
Date Posted: 18 Sep 2015 at 12:59
Fewer online than usual might mean many unable to get online !
I found no UI for clearing cache, but cleared cookies.
I found developer tools, cleared its history, logged in once more and see the following:

GET https://az381996.vo.msecnd.net/scripts/closure/goog/deps.js
goog.writeScriptTag_     @     combined-lib-16.jsgz:1
goog.importScript_     @     combined-lib-16.jsgz:1
(anonymous function)     @     combined-lib-16.jsgz:1

goog.require could not find: goog.i18n.NumberFormat
goog.require     @     combined-lib-16.jsgz:1
(anonymous function)     @     (index):785

Uncaught Error: goog.require could not find: goog.i18n.NumberFormat
goog.require     @     combined-lib-16.jsgz:1
(anonymous function)     @     (index):785

Uncaught TypeError: Cannot read property 'length' of undefined
FullImgePath     @     illyriad812.jsgz:5544
(anonymous function)     @     illyriad812.jsgz:1395

Uncaught TypeError: Cannot read property 'toLowerCase' of undefined
(anonymous function)     @     (index):841
all of which suggest bugs in the Illy page scripts.

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     Eddy.


Posted By: Eddy
Date Posted: 18 Sep 2015 at 13:15
So, having failed to find a way to tell Vivaldi to clear its caches, I exited and rummaged in my file-system, deleting a vivaldi/ sub-directory under ~/.cache/ and clearing out other random cruft with which assorted applications have littered my home directory.
On restarting and logging in again, I still see "Welcome to Illyriad" (duplicated) and a spinny wheel in the top left corner of the window. I am functionally shut out of the game, apparently by some inadequately-tested change to the page scripts.

The answer "use another browser" is so '90s. Sure, I'll move house to somewhere in the next state, change my name, buy a bigger screen and switch to a less secure operating system in order to fit in with some web designer's failure to actually do his job properly, why not ? If it claims to be for the web, it should work in all reasonably modern standards-conforming browsers.

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     Eddy.


Posted By: Wartow
Date Posted: 18 Sep 2015 at 13:51
Use Lynx.

https://en.wikipedia.org/wiki/Lynx_(web_browser)


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Posted By: GM Rikoo
Date Posted: 18 Sep 2015 at 14:53
We are not experiencing any issues right now, but it is possible that we have. 

You don't HAVE to try another browser, move your house, etc etc, but the reason people ask you to try one is not out of laziness... it's because we want to see if your browser is having an issue. It's very possible.

Feel free to post any updates!

Rikoo




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Illyriad Community Manager / Public Relations / community@illyriad.co.uk


Posted By: Alcie
Date Posted: 20 Sep 2015 at 00:14
I can't speak for everyone, but I have no longer been having problems and have been hearing far less complaints from others.

Perhaps the issue was fixed?


Posted By: Eddy
Date Posted: 23 Sep 2015 at 20:11
I'm seeing exactly the same symptoms, still. This effectively expels me from the game. Maybe the others who were grumbling have simply given up and walked away.

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     Eddy.



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