Technical Support - Mail not working

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Mail not working

Printed From: Illyriad
Category: Strategies, Guides & Help
Forum Name: Technical Support
Forum Description: Post your technical support related questions here.
URL: http://forum.illyriad.co.uk/forum_posts.asp?TID=6550
Printed Date: 17 Apr 2022 at 22:41
Software Version: Web Wiz Forums 12.03 - http://www.webwizforums.com

Topic: Mail not working

Posted By: Mongolius
Subject: Mail not working
Date Posted: 09 Aug 2015 at 15:32

Greetings I am not sure if it is the Windows as they like screwing up the game I love to play but I am unable to send out any in game mail. Every time I try to compose a new mail I get this"

<p>
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<p class="mailSig"><img src=" http://elgea.illyriad.co.uk/a/b/284669/av.jpg" rel="nofollow - http://elgea.illyriad.co.uk/a/b/284669/av.jpg " /></p>" When I try to write anything and send it the little circle in the top left corner just spins and spins. Also the notifications are getting really slow as well.

Thanks

Replies:

Posted By: Rill
Date Posted: 10 Aug 2015 at 05:16

Have you tried clearing your cache and refreshing your browser? Or logging in and out of the app?

If you are using the app and logging in and out is not working, one option is to uninstall and reinstall. If that doesn't work, you might try playing directly in a browser. You can request an Illy-specific password at illyriad.co.uk if you don't already have one.

Posted By: Mongolius
Date Posted: 11 Aug 2015 at 03:12

It still does not work Rill I've uninstalled it and cleared all my cache but I can not send out mail

Posted By: Dreamflight
Date Posted: 19 Sep 2015 at 16:41

Hi Devs,

I have a Tablet and it's the App. I know I'm not the only player who cannot send out mail or reply to messages. Every time I go on GC I tell people my outgoing mail doesn't work and I talk to them there. At least one other person in GC says "Me too!" Please fix or advise.

Posted By: Rua
Date Posted: 11 Nov 2015 at 11:12

Same issue for me now. Tried relogging, clearing cookies - all in vain. Seems like a server side problem.