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02DEC14 - A new editorial explains bans and policy

Printed From: Illyriad
Category: News & Announcements
Forum Name: News & Announcements
Forum Description: Changes, patch release dates, server launch dates, downtime notifications etc.
URL: http://forum.illyriad.co.uk/forum_posts.asp?TID=5998
Printed Date: 17 Apr 2022 at 09:35
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Topic: 02DEC14 - A new editorial explains bans and policy
Posted By: GM Rikoo
Subject: 02DEC14 - A new editorial explains bans and policy
Date Posted: 02 Dec 2014 at 18:36
Check out this fantastic editorial that was written by our very own GM Stormcrow! It gives an inside look at how we handle bans and other issues, and explains how some things might work in the future. It was written for an audience outside of Illyriad mostly (the readers of the site) so some stuff had to explained for newbies.

http://www.rtsguru.com/game/428/article/7588/Exploits-The-Unwanted-Gift-That-Keeps-On-Giving.html" rel="nofollow - http://www.rtsguru.com/game/428/article/7588/Exploits-The-Unwanted-Gift-That-Keeps-On-Giving.html

Thanks to RTSguru's staff for their continued support!


GM Rikoo




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Illyriad Community Manager / Public Relations / community@illyriad.co.uk



Replies:
Posted By: Taelin
Date Posted: 02 Dec 2014 at 21:54
For what it's worth, in my view the article is a thoughtful piece which gives further context to recent decisions, it is worth reading and perhaps even I dare say thinking about. You will forgive me, I hope, if I come at it from certain angle.

I suspect that one unstated difficulty which has been troubling the recent conversation is the standard of proof. In the US (I believe) and English criminal courts the standard to which a criminal matter must be proved (mostly) is beyond reasonable doubt (or in the English case these days, the jury must be 'sure'). The civil standard of proof by contrast is respectively (again as I understand it) on the preponderance of the evidence or on the balance of probabilities i.e in shorthand 'probably'.

To those aggrieved by a GM's decision, particularly if they have ended up being banned for alleged misconduct, it is natural to appeal to and rely on arguments which might have some force if the criminal standard were applicable.

Being more realistic, this is a game, a relatively small game but one which operates within many real constraints as referred to by GM SC. It seems to me quite reasonable that the standard by which infractions are proved is in reality somewhere between 'probably' and 'sure'.

We players sign up to it knowing that ultimately the decision about our tenure here can be made by the devs, the only counter weight is that logically if they were to consistently act unreasonably there would cease to be viable playerbase, 

Based on what I have read, and I know it is only part of the story but it will have to do, I don't think they have been obviously unreasonable in so far as recent exploit bans have been concerned.

I understand that going public about details and reasoning is unusual and invites the counter opinion of all and sundry but again in this instance I think the right balance has been struck and indeed knowing that the devs are fully aware of the capacity for 'discussion' that elements of this community are capable of I rather admire the decision to go public.

To Nesse/Odd, if you happen to read this, and if you happened to be innocent, I am sorry about that, you join the honourable ranks of the wrongly convicted, worse things happen at sea as they say.

To GM SC, if you happen to read this, you can pay me in the usual way.


Posted By: Llannedd
Date Posted: 03 Dec 2014 at 01:14
Taelin is correct in his distinction between criminal and civil law in terms of "burden of proof", at least in those countries whose legal systems are derived from the UK (which in this situation includes the US). A good example is the OJ Simpson case: he was found not guilty in criminal court but guilty in civil court. And GM Stormcrow is also correct in his statement that corporations are often subject to laws that do not apply to individuals, or subject to different requirements under those laws. And of course laws and legal systems differ between countries; Illyriad is bound by laws in countries in which it operates (UK and US) which will often be different from laws in countries where many players reside.

As a totally disinterested spectator in all the recent drama concerning player bans, I have to say that the saddest thing I see is the amount of emotion and ego some people invest in what is, essentially, a somewhat silly online game.


Posted By: Glin
Date Posted: 03 Dec 2014 at 03:05
As a totally disinterested spectator in all the recent drama concerning player bans, I have to say that the saddest thing I see is the amount of emotion and ego some people invest in what is, essentially, a somewhat silly online game



When you make friends and have played the game for 3 or more years- the friends become a part of your life. YOu look forward to seeing and hearing from them each day- just like your flesh and blood friends. 
to suddenly be separated from them without the ability to email,social site them or whatever- its hard. online socializing is a whole new world that has become a forensic psychologists newest addiction.  And like any type of loss, different people respond and grieve over it differently. Don't knock it. It is there and real.


Posted By: Llannedd
Date Posted: 03 Dec 2014 at 07:56
Online "friends" are not real people in your life. If you think they are, that's sad.


Posted By: Albatross
Date Posted: 03 Dec 2014 at 11:54
tl;dr: the article offers transparency, for considerations that are difficult for 'non-corporate' players to see.

There's a lot of background work needed to ensure a company is being responsible in a public environment. It often needs outside professional help to get it right. For something so complicated and involved, it's only natural that players will not understand all the relevant detail that goes into such policies and decisions.


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Posted By: Veneke
Date Posted: 03 Dec 2014 at 11:55
Explanation posts like this are always welcome. Nothing terribly new here, but it's still a welcome development.

Originally posted by Llannedd Llannedd wrote:

Online "friends" are not real people in your life. If you think they are, that's sad.

lolwut?

I was going to formulate a proper response to you, but on reflection this opinion of yours is not sufficiently informed enough to warrant that. Instead, I've expressed my reaction to your nonsense in a series of easily understood points.

 - You're simply wrong.
 - There's no requirement for someone to have an impact on your life to be someone you met in person.
 - That supposed requirement doesn't exist for friends either, in case you're wondering.
 - You know that, uh, people you talk to on the internet are real people too... right?
 - I am pretty confident that the word 'friend' does not mean what you think it means. Then again, I'm not certain you understand 'real', or 'life' either; and 'sad' could go either way.
 - The only sadness here is for the folk you know solely through the internet that consider you a friend.


Edit:

Wait... are you a troll? If so, well played sir.


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"May have been the losing side, still not convinced it was the wrong one." - Captain Malcolm Reynolds


Posted By: GM Rikoo
Date Posted: 03 Dec 2014 at 13:56
Originally posted by Llannedd Llannedd wrote:

Online "friends" are not real people in your life. If you think they are, that's sad.

Online friends are certainly real people in my life, and it is not sad.

Anyway, stay on topic.


GM Rikoo




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Illyriad Community Manager / Public Relations / community@illyriad.co.uk


Posted By: Angrim
Date Posted: 04 Dec 2014 at 00:04
Originally posted by Llannedd Llannedd wrote:

As a totally disinterested spectator in all the recent drama concerning player bans, I have to say that the saddest thing I see is the amount of emotion and ego some people invest in what is, essentially, a somewhat silly online game.
wow, that is quite the most condescending thing i have seen in these forums since the war closed. related to the topic, though, player retention more or less depends on finding players who don't regard it as just a "silly online game", because anyone who would spend the hundreds of hours illyriad requires on a somewhat silly online game really needs to realign his/her priorities, yes? GM Stormcrow refers often to the "community" here. is it so hard to understand why a community might react strongly to what it regards as the mistreatment of one of its members?

Originally posted by Llannedd Llannedd wrote:

Online "friends" are not real people in your life. If you think they are, that's sad.
online friends are quite real in my life, and some have outlasted friends that by any measure ought to have been "more real". i am sorry if the existence of my friends makes you sad, but i cannot regret it. noting that your alliance consists only of you and your alt, i suggest that this prophecy is self-fulfilling.


Posted By: Dungshoveleux
Date Posted: 04 Dec 2014 at 23:34
When AI's learn how to play Illyriad, we're all toast, and we won't be able to tell if they're human or not.


Posted By: Belegar Ironhammer
Date Posted: 04 Dec 2014 at 23:43
Originally posted by Llannedd Llannedd wrote:

A good example is the OJ Simpson case: he was found not guilty in criminal court but guilty in civil court. 

Well, actually people are not found guilty in civil court. They are found liable, generally for acting negligently or inflicting some sort of harm, which without looking it up, I imagine was wrongful death and intentional infliction of emotional distress in OJ's case. 

Guilt only happens in criminal court. However, the distinction between the two standards is relevant, while I do think the Devs got the Nesse ban 100% wrong, it does not have to be beyond all reasonable doubt, but merely a preponderance of the evidence or more likely than not to put it in the common vernacular. 

But ultimately, the game belongs to the devs and its their server so they could ban anyone for anything at anytime. 


Posted By: Belegar Ironhammer
Date Posted: 04 Dec 2014 at 23:55
And additionally, as Stormcrow hinted at, the Devs don't have to allow freedom of speech. The 1st Amendment to the Bill Of Rights in the American Constitution only applies to government actors. It does not apply to private individuals or corporations generally. 

The Devs are under no obligation or legal duty to allow anyone to say anything. Freedom of speech does not really exist in the context of an internet forum run by a corporation. 

The article was well written, and though I still disagree with the banning of Nesse, the article was helpful. 


Posted By: Lwyllyn
Date Posted: 04 Feb 2015 at 19:49
>sigh<
I can't hold back any longer...

I cannot speak on the exploits and hacks, for I have no knowledge of the particulars. In general, cheaters suck. If you feel the need to cheat in an online game, then something is seriously wrong with you.
So, moving on...

From the RTSGuru editorial: "Banning people (and even silencing people in chat, taking away the ability to speak across the server) is something none of us want to do."   Well... When a player can get silenced for merely asking why another player got silenced...  GM Stormcrow, your heart is in the right place on this point, but maybe you should see more of what goes on in GC when your moderator has a bu... er is in a bad mood.

"People often level the accusation at us that we're inconsistent with our application of the rules to different players, and this is definitely true - but only within context."   ONLY within context? LOL! Where did you get that idea?

"the Moka incident"   Is that to be cute, like "clay incident"?
"confessing her real-life age of 12"   should be changed to "joking about her real-life age", as Moka's real-life age is considerably higher than 12.

"But we also have no time whatsoever for the kind of trolls who ask us whether we're 'intentionally destroying the game" (or similar phrase) because...   >sigh<  The 'similar phrase' I used was 'intentionally destroying the community'.  The game is yours- you built it. If you want to take it offline, change it to an exact replica of Evony, or build it into the greatest MMORTS ever to grace the interwebs- that's your business. But the community- the main selling point of your game, by the way is ALL of us... We like each other, we love each other, we despise each other... just like the people that live on your street! The community is real! 
Call me a troll if you will- I've been called worse things by my mother- but (intentional or not) any time the community gets shaken up, expect blowback. That goes for any community, whether it's on a browser game or in Seattle.

That said:

GM Stormcrow, you and your team have built the most expansive, well thought-out browser game I have ever come across. You constantly update, fix bugs, and diagnose issues to the best of your ability. When you say you care deeply about Illyriad, that it's your passion, I believe you. What you are doing isn't an easy get-rich-quick scheme, it's a work-your-ass-off-and-hope-it-pays-the-rent endeavor! I realize this, and appreciate it!

The one thing I take issue with is this: A former player (who, as a player, formed friends and enemies; formed opinions and biases) gets hired as a chat mod. The mod is given the power to permaban players, arbitrarily abuses that power, and has full corporate backing. The players that question that abuse of power are harassed by his silence button, and threatened with permabans.

Most corporations fire employees who actively drive away their customers.



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