Technical Support - Win 8 App refuses to Login

Print Page | Close Window

Win 8 App refuses to Login

Printed From: Illyriad
Category: Strategies, Guides & Help
Forum Name: Technical Support
Forum Description: Post your technical support related questions here.
URL: http://forum.illyriad.co.uk/forum_posts.asp?TID=5843
Printed Date: 17 Apr 2022 at 10:57
Software Version: Web Wiz Forums 12.03 - http://www.webwizforums.com

Topic: Win 8 App refuses to Login

Posted By: Mellificient
Subject: Win 8 App refuses to Login
Date Posted: 14 Sep 2014 at 11:07

I use the windows 8 App to play the game on my main account. This morning 14/09 it refuses to login, and the and the OK button to dismiss the failed login message no longer shuts the app down. Instead it just returns to the message.

Replies:

Posted By: GM ThunderCat
Date Posted: 14 Sep 2014 at 13:43

Could you ensure you have the latest version (Store->Charms->Settings->App Updates->Check for Updates) and let us know how that works?

We have updated the security and done some patches, but a version went out where it got stuck in a loop :(, but the latest should fix this.

Updating the app description to indicate that an update is required as the Store seems to have chosen the broken one to install :sadpanda:

Will have announcement about fixes soon, but are still tinkering around the edges.

Posted By: Mellificient
Date Posted: 14 Sep 2014 at 14:14

Thanks ThunderCat, re-updating the app fixed it.

Melli