UK1 outage - resolved
Printed From: Illyriad
Category: News & Announcements
Forum Name: News & Announcements
Forum Description: Changes, patch release dates, server launch dates, downtime notifications etc.
URL: http://forum.illyriad.co.uk/forum_posts.asp?TID=542
Printed Date: 17 Apr 2022 at 21:31
Software Version: Web Wiz Forums 12.03 - http://www.webwizforums.com
Topic: UK1 outage - resolved
Posted By: GM Stormcrow
Subject: UK1 outage - resolved
Date Posted: 22 May 2010 at 20:30
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Hi all, UK1 stopped responding at around 20:30 on Saturday the 22nd of May, and came back up at 22:20. The outage appears to have been a hardware issue of some sort at the server hosting end. Whilst we're awaiting a full report and post-mortem, we'd like to thank Webfusion for resolving the issue pretty darn swiftly for a saturday evening. The Illyriad world continued as it was during the outage, and everything that was due to complete, arrive, harvest - or whatever - via orders submitted before the outage did so. Some harvesting caravans may have ended up with a few extra resources as a result; and players will be allowed to retain these. We apologise wholeheartedly for any inconvenience caused. Best wishes, GM Stormcrow |
Replies:
Posted By: Dunwick
Date Posted: 22 May 2010 at 21:08
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I thought it was the update process.. =/ |
Posted By: GM Stormcrow
Date Posted: 22 May 2010 at 21:11
Nah, our updates are practically invisible  |
Dunwick wrote:Posted By: Dunwick
Date Posted: 22 May 2010 at 21:14
| Well, maybe it bugged... ;) |
Posted By: Braque
Date Posted: 22 May 2010 at 21:49
Hmmz still down, time to cast some very evil spells on that host  
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Posted By: shorty
Date Posted: 22 May 2010 at 22:14
| this still does affect us, cuz we cant get in and do anything . This is crazy. |
Posted By: Braque
Date Posted: 22 May 2010 at 22:18
Well yea happens, think this game is one of the most reliable/stable i've seen yet so think the ones hating this outage the most are the developers who are dependable on the host (for which im still thinking of an appropriate spell!)
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Posted By: Braque
Date Posted: 22 May 2010 at 22:18
| hmz and it works! :D |
Posted By: GM Stormcrow
Date Posted: 22 May 2010 at 22:19
| Seems to be back up and live. I'll update here with the resolution. |
Posted By: waylander69
Date Posted: 22 May 2010 at 22:53
| woo hoo...back in.. |
Posted By: shorty
Date Posted: 23 May 2010 at 01:09
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still doesnt help me with all the moves I could have made in my little city. When things take such a short time early in a cities development, it sets us new players back.
Granted bigger cities are gonna be less affected.
I also agree the site is very good , but other restitution would be better than an apology, though that is appreciated.
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Posted By: Larry
Date Posted: 23 May 2010 at 01:20
| Um no you're not going to get restitution because it didn't affect just you, it affected everyone. sh*t happens, get over it, they're under no obligation to do so in the slightest. |
Posted By: shorty
Date Posted: 23 May 2010 at 15:37
| looks like its back down again |
Posted By: shorty
Date Posted: 23 May 2010 at 15:38
| I wasnt looking for singular restitution, so relax |
Posted By: GM Stormcrow
Date Posted: 23 May 2010 at 15:44
Is running OK for me via 2 different ISP feeders, and is fine from google translate / W3C validator as well; plus there are 301 people online atm. Possibly your own connection, shorty...? |
Posted By: shorty
Date Posted: 23 May 2010 at 15:54
| servers down again |
Posted By: shorty
Date Posted: 23 May 2010 at 16:06
| I can go to every other website no problem , the game wont let me log in |
Posted By: GM Stormcrow
Date Posted: 23 May 2010 at 19:12
Sorry that you're having problems, Shorty. The server's fine; whatever the issue is appears local to you. To help us give you a suggestion on how to fix, can you be more specific on the error / what happens precisely to you? Browser and version would help as well. If you have access to another web browser, give that a go and let us know what the outcome is. Best, GM Stormcrow |
Posted By: Darth Vader
Date Posted: 24 May 2010 at 18:13
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Sorry if I posted in the wrong thread. I've been facing slow page loading times since the server outage, more than 30 seconds to load a page completely. I'm from Malaysia and I tried using 2 different ISPs and also 2 different browsers (FF and IE) , but with almost identical results. Ping times are about 460ms to uk1.illyriad.co.uk. Interestingly, my ping times to www.bbc.net.uk is about 430ms, but their pages loads in about 5 seconds. Any ideas to help solve my problem? Thanks Darth |
Posted By: spycatcher
Date Posted: 28 May 2010 at 07:21
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Has anyone had a prob changing password I changed mine and not been able to get in since
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Posted By: Wuzzel
Date Posted: 28 May 2010 at 11:34
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I changed passwords before, never had any problems with it. PM a GM on this forum to retrieve your password. |