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Missing mail !

Printed From: Illyriad
Category: Strategies, Guides & Help
Forum Name: Technical Support
Forum Description: Post your technical support related questions here.
URL: http://forum.illyriad.co.uk/forum_posts.asp?TID=5353
Printed Date: 17 Apr 2022 at 11:11
Software Version: Web Wiz Forums 12.03 - http://www.webwizforums.com


Topic: Missing mail !
Posted By: Zillion
Subject: Missing mail !
Date Posted: 12 Dec 2013 at 21:13
I was saving all my   http://elgea.illyriad.co.uk/#/Communication/Mail/5" rel="nofollow - Diplomacy  |  http://elgea.illyriad.co.uk/#/Communication/Mail/6" rel="nofollow - Military  |  http://elgea.illyriad.co.uk/#/Communication/Mail/7" rel="nofollow - Magic  reports from the start of the war Oct 26 .
This morning , Oct 26th - Dec 5th 2013 is missing !! Player mail still intact !

How is this even possible !? On both accounts too !?



Replies:
Posted By: Sloter
Date Posted: 12 Dec 2013 at 21:33
Battle and all other reports are deleted after period of time, player mail remains forever.


Posted By: Zillion
Date Posted: 12 Dec 2013 at 21:44
I looked at them yesterday and had them all .  Today I only have since the 5th Dec .


Posted By: GM Luna
Date Posted: 12 Dec 2013 at 21:54
System mail does get deleted automatically. That is most likely what happened to it.

Luna

-------------
GM Luna | Illyriad Community Manager | community@illyriad.co.uk



Posted By: Zillion
Date Posted: 12 Dec 2013 at 22:17
Well what's the time frame for saved system messages ? 

What's the process for deleting them ? 

What's the limit , if there's one to system mails ?

I confirmed with other players , some have system mails as old as August .

If mail is deleted after a period of time how come I'm left with only Dec 5th to today ?

Petition sent !

Zero sitters ! 

Needed that system mail !!






Posted By: Epidemic
Date Posted: 13 Dec 2013 at 06:51
If you think the mail is important enough you should forward it back to yourself so you can keep it for good.


Posted By: Zillion
Date Posted: 13 Dec 2013 at 20:01
Seems everything is back to normal . I have a weeks worth now 6th- to present day and yesterday I had from the 5th to the 12th . But honest I had all my battle reports until I noticed them missing yesterday .

Yes I will have to forward myself any future important reports  . 

Thank you , Sloter , GM Luna , Epidemic and The_Dude





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