Illy not working
Printed From: Illyriad
Category: Strategies, Guides & Help
Forum Name: Technical Support
Forum Description: Post your technical support related questions here.
URL: http://forum.illyriad.co.uk/forum_posts.asp?TID=5070
Printed Date: 17 Apr 2022 at 22:35
Software Version: Web Wiz Forums 12.03 - http://www.webwizforums.com
Topic: Illy not working
Posted By: Venita
Subject: Illy not working
Date Posted: 01 May 2013 at 04:00
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Having issues... can log in , cannot click anywhere, it just sits and spins. All other web sites working FINE .. deleted chrome, added it back in... not sure what happened. anyone have any ideas? |
Replies:
Posted By: Rill
Date Posted: 01 May 2013 at 04:41
| have you tried clearing your browser cache? Also consider trying using a different browser. |
Posted By: Venita
Date Posted: 03 May 2013 at 00:33
| did that , then deleted the chrome, re added it, tried ie , tried firefox ... was thinking i had a bug! did another kasperky check lol... except all other programs worked!.......... and now a day later seems to be working WHEW.... IM BACK mwhahahahah! |
Posted By: Grainne
Date Posted: 03 May 2013 at 00:37
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I have had Illy issues with chrome lately--just Illy, no other sites. When it happens I just switch to safari (but it's a bit frustrating for sure!). ------------- http://elgea.illyriad.co.uk/a/p/45918" rel="nofollow"> 
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Posted By: Cerridwyn
Date Posted: 05 May 2013 at 02:37
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I have had issues with another game with Chrome but am having this issue
myself today - in both Chrome and Firefox. I have rebooted. I can get
further along in making clicks in Firefox than in Chrome but can still
not take any actual actions. It was fine this morning (before the
reboot). I have not updated FF recently. Can't speak for Chrome because
it does what it wants, it's just like that.
-------------  Cerridwyn ~-~ Cerdwyn 
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Posted By: Cerridwyn
Date Posted: 05 May 2013 at 20:08
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What ever the issue was it cleared itself up in the last hour in both Chrome and FF without me doing anything. Chat is back (it was gone) and I can click buttons (which I couldn't even if I could get a page to come back up) It was really odd. ------------- Cerridwyn ~-~ Cerdwyn
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Posted By: Rill
Date Posted: 05 May 2013 at 22:36
| Maybe the devs are Up To Something. |
Posted By: Cerridwyn
Date Posted: 17 May 2013 at 02:22
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Grin Rill Issue is back again today. On Firefox, it looks like everything that is in the herald, all the 'hidden' pages are displayed across the screen. Clicking nothing works. Only spins and no chats , they are all blank. In Chrome, I do not get the weird displays. Clicking stuff works... rarely, mostly it spins and there is no alliance chat. Clearing stuff does not help. Last time it went away on its own but about 36 hours past (and no, I didn't reboot after the first time) Did loose a day's worth of everything. /me sighs ------------- Cerridwyn ~-~ Cerdwyn
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Posted By: saint4
Date Posted: 17 May 2013 at 09:18
| I have some friends that are having this issue as well.. Going on three days now. Anyone know a fix? Seems to be happening on all browsers. |
Posted By: Cerridwyn
Date Posted: 18 May 2013 at 01:54
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Rebooted because of windows updates, cleared cache and cookies again, just cause Still no resolution. Frustrating. Forum is doing some odd stuff too. First time I posted this, there was a bunch of what looked like code within the post that I edited out. Not happening anywhere else. (Did it a second time, editing in a different browser to see if it does it here, currently in Chrome, original post in FF). ------------- Cerridwyn ~-~ Cerdwyn
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Posted By: Cerridwyn
Date Posted: 21 May 2013 at 02:11
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I have the original Nook color, it's an eReader by Barnes and Noble and it has web abilities (much less than a modern tablet) and I decided to see what happens. I am getting a security certificate message that says the validity of the illyriad.co.uk certificate expired in September of 2012. I wonder if that is causing a lot of the problems? And my PC still won't let me log in. Edited: So I went into my virus scanner and put *illyriad.co.uk into the exclusion sites and guess what? I can log in now, on Chrome, Firefox is still being stubborn, but it's let me further in than it has before. So maybe I have some hope? (Firefox is also still putting in a lot of nonsense when I try to post to the forum from it.) So my guess is that there is a a problem related to site security that Avast is saying it's not safe to log in here! ------------- Cerridwyn ~-~ Cerdwyn
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Posted By: Cerridwyn
Date Posted: 22 May 2013 at 14:21
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Current update: After changing settings in Antiviral software twice and popups once in Chrome only, I can change pages by clicking the page and refreshing. I can sometimes see alliance chat, but not always (world is currently disabled). I cannot push buttons to make anything build, buildings or items. They display, but do not work, do not even get cursor spinning like trying to move screens normally does. Clicking on coordinates brings up the little popup, but nothing in there opens up the next screen that tells you how many harvesters of what type, for example. It makes me want to cry. My ISP is att.net in the US. Don't know if it is on that level or something else. I've about exhausted everything I know to try to make it work. ------------- Cerridwyn ~-~ Cerdwyn
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Posted By: Epidemic
Date Posted: 22 May 2013 at 19:02
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I feel for you, I've had lots of problems with Illy over the last 6 months. I also use AT&T and live in the U.S. It is not a problem on our end though, because I have no problems multitasking using multiple apps and having several pages open in several different games. It all comes crashing down the minute I click on Illyriad. It has gotten much better this last week. I don't suppose you've tried numerous other browsers, even the less known ones like Opera? Also it might help, doubtful though, if you install Microsoft XNA Framework Redistributable 4.0. |
Posted By: Cerridwyn
Date Posted: 23 May 2013 at 03:08
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No, I haven't tried other browsers, well, save the basic android browser in semi-tablet and that is where it wouldn't let me pass the certificate error. What is that framework if I may ask? I'm not geeky enough. ------------- Cerridwyn ~-~ Cerdwyn
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Posted By: Epidemic
Date Posted: 23 May 2013 at 05:24
| Ignore the XNA Framework, it goes with IE. |
Posted By: Venita
Date Posted: 27 May 2013 at 20:03
| ok .. its happening again .. SAME things.... HELP |
Posted By: Rill
Date Posted: 27 May 2013 at 23:51
| clear your browser cache and refresh before logging on. I have to do it every time. |
Posted By: Venita
Date Posted: 28 May 2013 at 01:19
| did that still not letting me :( |
Posted By: Cerridwyn
Date Posted: 29 May 2013 at 02:04
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It's been 10 days since I could log in. I really think there is an issue, even though it is not impacting very many of us. Whether that issue is at Illyriad, our ISP, or what, I have no clue. I just know I'm about to give it up. I've put a not too small amount of money into my accounts in this game that I now feel was wasted, along with about 18 months of my time. ------------- Cerridwyn ~-~ Cerdwyn
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Posted By: GM Luna
Date Posted: 29 May 2013 at 03:21
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It should be better now. Please let us know if not. Sorry for the issues! GM Luna ------------- GM Luna | Illyriad Community Manager | community@illyriad.co.uk 
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Posted By: Malcolx
Date Posted: 29 May 2013 at 18:52
For some reason Chrome is letting me log on but that's it. Can't do anything else, it says there is script from an unauthenticated source. When I log on with my android pad I have the message that the site has not updated its security certificate is not current. I've uninstalled and re-installed Chrome to no avail. Please help!! This has been an issue for almost a month < ="text/">
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#btn_getDeal{background-image:url(http://cdn.sendori.com/test/coupons/img/get_deal.png);background-repeat:no-repeat;height:90px;margin-right:15px;width:112px;margin-top:65px;left:auto;right:0;top:0;position:absolute}
#btn_getCode{background-image:url(http://cdn.sendori.com/test/coupons/img/get_code.png);background-repeat:no-repeat;height:90px;margin-right:15px;width:112px;margin-top:65px;left:auto;right:0;top:0;position:absolute}
#icon_alert{height:16px;width:16px;background-image:url(http://cdn.sendori.com/images/icon_alert.png);padding:5px}
#icon_close{background-image:url(http://cdn.sendori.com/images/icon_close.png);background-repeat:no-repeat;display:block;float:left;height:16px;width:16px;cursor:pointer}
#favicon{background-position:center top;background-repeat:no-repeat;height:90px;margin-left:5px;margin-top:5px;width:16px;float:left;position:relative}
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Posted By: Cerridwyn
Date Posted: 02 Jun 2013 at 02:28
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as you can see, nope, it's not fixed :( /me is sad ------------- Cerridwyn ~-~ Cerdwyn
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Posted By: Anjire
Date Posted: 02 Jun 2013 at 03:32
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If you are using Windows 8 operating system the latest update corrupted itself for me. I had to wipe my drives completely and do a fresh install. Everything is now working smoothly for the first time. ------------- http://elgea.illyriad.co.uk/a/p/26125" rel="nofollow">  |
Posted By: Cerridwyn
Date Posted: 03 Jun 2013 at 04:02
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Ewww nope Windows 7 for me And over 6 tries to just post this. Have logged out and back in and keep getting this on Firefox: The form has not been submitted because there are problem(s) with the form. Please correct the problem(s) and re-submit the form. _______________________________________________________________ The following field(s) need to be corrected: - WARNING Your session has expired! Click 'Refresh' on your browser to reload the page. ** Any form data you have entered may be lost! ** ------------- Cerridwyn ~-~ Cerdwyn
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Posted By: Rill
Date Posted: 03 Jun 2013 at 05:20
| ack, how horribly frustrating. I assume you've cleared your browser cache? Hate to keep mentioning that, but it solves a lot of things. |
Posted By: MoguI
Date Posted: 03 Jun 2013 at 05:35
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Malcolcx what you have posted there is part of css file that contains references to sendori images like: http://cdn.sendori.com/images/btn_learn.png I never hear about it but if you put sendori in google you will find out more. It seems to be some kind of malware: https://helpdesk.nwciowa.edu/index.php?/News/NewsItem/View/10/malware-watch--beware-of-sendori "This is being caused by a piece of malware (Short for "Malicious Software") called "Sendori" --Sendori claims to "help" your browsing experience, but all it does is hijack your computer's DNS entries, and redirect your web requests through their servers first, before proceeding to the original destination." http://answers.microsoft.com/en-us/protect/forum/protect_other-protect_scanning/how-to-remove-sendori-malware/a35e5c4b-63c5-4a59-abab-669a76717ed9 So I believe your PC is infected by that malware. |
Posted By: st aug
Date Posted: 03 Jun 2013 at 16:54
There 's something happening. I cleaned everything you can think of. got rid of chrome. deleted this deleted that. and it's still jams up on me. . Been doing that since day one . Who knows what going on. Could be a bug I have just learn to deal with it. So your not the only one. little circle spins away and I get kick-- -- I think it'd because I want pay to pay. but it is what it is . I like the game so I am dug in and going no were no matter how much they jam me...LMAO-- GOOD LUCK
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Posted By: Cerridwyn
Date Posted: 04 Jun 2013 at 02:36
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OMG THANK YOU!!! If you have sendori, you can just go to program files and use their uninstaller and it works. THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! (Although I still can't post to the forum using FF) ------------- Cerridwyn ~-~ Cerdwyn
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Posted By: Anjire
Date Posted: 04 Jun 2013 at 11:49
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I use the following programs: http://www.piriform.com/ccleaner" rel="nofollow - CCleaner (Piriform) http://www.safer-networking.org/" rel="nofollow - Spybot Search and Destroy (Safer-networking.org) To help track down all the remnants of the programs and protect from future incursions. Further, You can use the Safer-networking.org forums to get help on how to rid your computer of any malware just follow their directions on how to post the various log files. ------------- http://elgea.illyriad.co.uk/a/p/26125" rel="nofollow"> |