Technical Support - Can't Log In

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Can't Log In

Printed From: Illyriad
Category: Strategies, Guides & Help
Forum Name: Technical Support
Forum Description: Post your technical support related questions here.
URL: http://forum.illyriad.co.uk/forum_posts.asp?TID=4560
Printed Date: 17 Apr 2022 at 22:50
Software Version: Web Wiz Forums 12.03 - http://www.webwizforums.com

Topic: Can't Log In

Posted By: Llyr
Subject: Can't Log In
Date Posted: 10 Dec 2012 at 23:23

Is anyone else having problems logging into the game? I've tried all 3 browsers (Chrome, Firefox, and even IE) but I can't get in. I tried all the usual stuff (clearing cache, rebooting, etc) but nothing seems to work.

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Replies:

Posted By: GM Luna
Date Posted: 10 Dec 2012 at 23:24

What happens? What error do you get?

Luna

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GM Luna | Illyriad Community Manager | community@illyriad.co.uk

Posted By: Llyr
Date Posted: 10 Dec 2012 at 23:26

Here is the error message from Chrome:

The webpage at http://elgea.illyriad.co.uk/Account/LogOn?code=AQCKQ8P9ZsjVkO9FZ3O5KQhBH2b8rXoiudvFk-QYsYS-GL9E3LKk_OzwJf7WvMxIOWTl4iwh0VP6kQpfIl3g_kopqX_BFkSDl0rrlebn5kFq_oVOxqvsE1KJlly2fjDg-Ee4pFSsiEAgF1Ow5yoIyY5vjm5ugGb-9hd8IbJlKwnB0lilB7IKnITjrv6_-T7NtNtZEd5sg4qRgp6p2DLYguT3#_=_ has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.

I do allow cookies and I cleared the cache.

Everything was fine a few hours ago, and I haven't changed anything since then.

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Posted By: Llyr
Date Posted: 10 Dec 2012 at 23:36

Oops -- the problem seems to have gone away. Maybe the electrons in my computer were having a nap.

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Posted By: GM Luna
Date Posted: 10 Dec 2012 at 23:41

Happy to hear. :)

Luna

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GM Luna | Illyriad Community Manager | community@illyriad.co.uk

Posted By: abstractdream
Date Posted: 11 Dec 2012 at 02:46

I was having issues logging in around this time. I switched from FB login to email login and it worked fine. A friend of mine was complaining at that time about having some extra stuff in his URLs while on Illy.
He said it was this: ?platform=facebook#

Whatever it was, it was FB's fault.

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Bonfyr Verboo

Posted By: Llyr
Date Posted: 11 Dec 2012 at 03:56

I tried various login methods (including Facebook and email) but for a while none of them worked. Then suddenly the Facebook login did. Other websites (including Facebook) were fine, so I don't really know what caused it. Regardless, it did go away so I'm happy until the next time.

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