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Unable to Log In

Printed From: Illyriad
Category: Strategies, Guides & Help
Forum Name: Technical Support
Forum Description: Post your technical support related questions here.
URL: http://forum.illyriad.co.uk/forum_posts.asp?TID=4150
Printed Date: 17 Apr 2022 at 22:55
Software Version: Web Wiz Forums 12.03 - http://www.webwizforums.com


Topic: Unable to Log In
Posted By: The_Dude
Subject: Unable to Log In
Date Posted: 08 Sep 2012 at 17:41
I am unable to Log In on either of my accounts, The_Dude and El_Jeffe.  I get no error messages, no indication of incorrect user name or password.  When I click Log In, nothing happens.  I've tried both Chrome and IE and get the same results.

Thank you for your attention to this matter.


Replies:
Posted By: dunnoob
Date Posted: 08 Sep 2012 at 17:56
Hm, maybe TC just fixes your problem, I was kicked with a server error:

Runtime Error

Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. 

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".

<!-- Web.Config Configuration File -->

<configuration>
    <system.web>
        <customErrors mode="Off"/>
    </system.web>
</configuration>

Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

<!-- Web.Config Configuration File -->

<configuration>
    <system.web>
        <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
    </system.web>
</configuration>

Posted By: dunnoob
Date Posted: 08 Sep 2012 at 17:58
Problem solved...

Posted By: The_Dude
Date Posted: 08 Sep 2012 at 18:51
I was able to log in on a different computer.  So I came back to mine and cleared passwords and auto fill-in and that seems to have worked for just a moment.  Then Illy kicked me and again log in fails on this computer no matter which browser I use.

Update - uninstalled Chrome.  In IE, I deleted all browser data.  Rebooted.  IE seemed to let me log in fine after that.  I downloaded/installed Chrome again and it seems to be working normally now.  I guess my saved PW filed was corrupted or something beyond my understanding.


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