Re: Forum cleaning and new rules
Printed From: Illyriad
Category: Strategies, Guides & Help
Forum Name: General Questions
Forum Description: If your gameplay question isn't answered in the help files, please post it here.
URL: http://forum.illyriad.co.uk/forum_posts.asp?TID=2704
Printed Date: 17 Apr 2022 at 07:31
Software Version: Web Wiz Forums 12.03 - http://www.webwizforums.com
Topic: Re: Forum cleaning and new rules
Posted By: Dhenna
Subject: Re: Forum cleaning and new rules
Date Posted: 29 Oct 2011 at 21:27
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Dear GM Luna, Please, before you do anything, think strongly of how you go about it. If you've worked as a Community Manager before, you must have heard of the outcry and mess a certain newly appointed Community Manager caused over at the Sony EverQuest forums when she decided to "clean up the forums, re-organize them, and change the forum rules". Please please please go about this very gently and listen to the community before you make any drastic changes. It can go horribly wrong and cause a lot of hostility between Illyriad staff and Illyriad players - I speak from personal experience. This is not a critique of you in any way, just some advice from a gamer who has seen this very thing go horribly wrong. - Dhenna
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Replies:
Posted By: GM Luna
Date Posted: 29 Oct 2011 at 21:29
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I specifically requested that concerns be taken to private message. I'm happy to discuss it further in that matter. Luna ------------- GM Luna | Illyriad Community Manager | community@illyriad.co.uk 
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Posted By: Kilotov of DokGthung
Date Posted: 29 Oct 2011 at 23:06
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why pm? this is something worth debate ( not questioning, debate) and i would like it to be public. -------------  my words on this forum are from me alone. DLords official words only come from HighKing Belargyle |
Posted By: Kurfist
Date Posted: 29 Oct 2011 at 23:09
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Probably because they can kill our accounts if we don't abide by their complaint hotline? Just a thought. ------------- Patience is a virtue, resource giving is a sin |
Posted By: Southern Dwarf
Date Posted: 30 Oct 2011 at 00:22
| But does it make sense to keep all private to awnser certain questions mutiple times if one might awnser them once? That way many questions might be avoided to ask mutiple times because contrary to belief many people use forum search before asking. |
Posted By: The_Dude
Date Posted: 30 Oct 2011 at 00:58
This particular topic is not actually a question about the game which would be the prime purpose of posting a thread in this topic section.  I suggest a thread in the Suggestions & Enhancements section for comments on how these issues might be best handled.
I doubt the goal of the Dev Team is to stomp out all player interaction. But in the interest of supporting the idea of forum moderation (which has been lax) I think the community should help guide how that might proceed. And that would reasonably be a Suggestion & Enhancement topic, right? |
Posted By: LordOfTheSwamp
Date Posted: 30 Oct 2011 at 09:07
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This makes me think of all the Facebook users who seem outraged every time Facebook makes a change, and 2 weeks later can't even remember what the change was. AFAICT, most of what Luna is doing is just clarifying how things already are, and clarifying a few common sense points. The only changes I can actually see - e.g. the removal of the Bitter Sea - are entirely appropriate to a game that is growing, and that (as it needs to be inclusive of more, diverse members) is turning from a small club into a broader assembly. The way that the devs interact with and support Illyriad's community is very cool - and now one of them has made the community her main focus, which is great. I don't see why people would be anything but supportive of the devs on this. ------------- "A boy is building sandcastles on a beach. You go and kick down his castle. You could say that it only reflects how you play with sandcastles. Others may think it reflects who you are." - Ander. |
Posted By: Gilthoniel
Date Posted: 30 Oct 2011 at 10:35
| I am sorry but I don't think that the high handed approach is the best way to go about cleaning up the forums. |
Posted By: Nesse
Date Posted: 30 Oct 2011 at 15:03
I would appreciate the discussion about how to gently proceed with improvements in forum and community administration to remain open, too. Or should everyone that wants to be part of that discussion send a private message to GM Luna asking what thoughts are currently being considered? I agree with Dhennas analysis: do proceed, but be gentle.
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GM Luna wrote:Posted By: Kumomoto
Date Posted: 30 Oct 2011 at 15:07
| I don't see any substantive changes to the way we will use the forums or play the game... So why are folks making a fuss? |
Posted By: GM Luna
Date Posted: 30 Oct 2011 at 17:42
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I do understand and have heard everyone's concerns but the status of the Bitter Sea forums has already been decided and taken care of. I understand the confusion and that people have questions which is why I have not removed this thread. In the future I'd hope that when I request that people provide feedback in a specific manner that they do so. But again, this is new for us right now so I am willing to work with everyone as best I can. @Dhenna I hope the community can come to understand that any changes I have made or will ever make have the long term success of not only the forums but Illyriad itself in mind. @The_Dude Suggestions regarding moderation are best sent to me directly. I'm happy to hear everyone's thoughts but at this time moderation is not going to be a democratic process. I do listen and take into account player concerns when making my decisions though. I will always be as "gentle" in my dealings with everyone as I can be. I'm not here to spoil anyone's fun. That would be counter to my role as community manager. :) -Luna ------------- GM Luna | Illyriad Community Manager | community@illyriad.co.uk
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Posted By: Kilotov of DokGthung
Date Posted: 30 Oct 2011 at 18:59
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hmm. there are always more than one truth about the same matter. there is no "right " point of view to enforce on us... ------------- my words on this forum are from me alone. DLords official words only come from HighKing Belargyle |
Posted By: Kurfist
Date Posted: 30 Oct 2011 at 19:44
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How about this? In the bitter sea, true some flaming could occur on a regular basis but it was still history. So in a sense, you wiped out some of the players history in illyriad. Just a thought. Edit: I'm fine with a community manager, things could get pretty hectic with little flame wars going on with all sorts of people participating, myself not excluded. I just feel like locking that whole forum would have been better then wiping it. ------------- Patience is a virtue, resource giving is a sin |
Posted By: fluffy
Date Posted: 30 Oct 2011 at 19:47
Cause people don't like change. Give them a week and they'll be fussy about something else. Like how people are upset about how animals in npc camps are treated.
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Posted By: Starry
Date Posted: 30 Oct 2011 at 20:18
+1 *hugs* ------------- CEO, Harmless? Founder of Toothless? "Truth never dies." -HonoredMule |