Technical Support - Login issues continue

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Login issues continue

Printed From: Illyriad
Category: Strategies, Guides & Help
Forum Name: Technical Support
Forum Description: Post your technical support related questions here.
URL: http://forum.illyriad.co.uk/forum_posts.asp?TID=2209
Printed Date: 17 Apr 2022 at 10:36
Software Version: Web Wiz Forums 12.03 - http://www.webwizforums.com

Topic: Login issues continue

Posted By: Nomos
Subject: Login issues continue
Date Posted: 22 Jul 2011 at 13:21

Still cannot log in via PC on either Firefox or IE using Facebook login.

I can log in using safari on the iPad.

Replies:

Posted By: GM ThunderCat
Date Posted: 22 Jul 2011 at 14:15

Nomos wrote:

Still cannot log in via PC on either Firefox or IE using Facebook login.

I can log in using safari on the iPad.

We are looking into this issue and hopefully will have it resolved soon

Posted By: Alimi
Date Posted: 25 Jul 2011 at 15:36

I can't login either. It seems the game has changed while I've been gone (computer troubles). I created an account using my Facebook page to log in, and now I need a password that I don't ever remember making. Help me, pleease *puppy dog eyes*

Posted By: iwarf
Date Posted: 25 Jul 2011 at 17:36

If you let it sit and wait it will log in eventually. ignore any chrome kill messages if you use chrome. just let it sit a few minutes.

Posted By: myziot
Date Posted: 12 Sep 2011 at 23:45

It would seem to me that logging in from chrome is the most random thing I've seen. I was able to login using facebook a few times over the last 3 days since I started playing and now I cannot. I usually just spammed various links after having clicked on FB, and it worked. Now it doesnt.

However it works just fine on FireFox, which is odd.. It seems that when you login via FB on chrome, it doesn't automatically open a FB login page and then doesn't automatically open the game as it does on firefox.

Posted By: GM ThunderCat
Date Posted: 13 Sep 2011 at 00:14

myziot wrote:

It would seem to me that logging in from chrome is the most random thing I've seen. I was able to login using facebook a few times over the last 3 days since I started playing and now I cannot. I usually just spammed various links after having clicked on FB, and it worked. Now it doesnt.

Whoops... Facebook are changing the login methods so we've made some changes for it. Should work now...

Posted By: Drevik
Date Posted: 13 Sep 2011 at 01:06

It sounds like Thundercat has fixed the issue, but FYI if you ever have this problem in the future try going to Facebook first. Go the the Illyriad FB page and click the Go to App button. I was having issues this afternoon as well, but when I went through Facebook it worked fine.