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UK 1 Server Down? July 1 21:00

Printed From: Illyriad
Category: Strategies, Guides & Help
Forum Name: Technical Support
Forum Description: Post your technical support related questions here.
URL: http://forum.illyriad.co.uk/forum_posts.asp?TID=2104
Printed Date: 17 Apr 2022 at 10:32
Software Version: Web Wiz Forums 12.03 - http://www.webwizforums.com


Topic: UK 1 Server Down? July 1 21:00
Posted By: Rill
Subject: UK 1 Server Down? July 1 21:00
Date Posted: 01 Jul 2011 at 21:50
The server seems to be down.  I can access the first screen, but my city details don't come up.  Others have posted elsewhere on the forums that they are having the same issue.

GMs, Illy staff, please help!

Rill



Replies:
Posted By: Rill
Date Posted: 01 Jul 2011 at 21:52
Appears to be back up now, like magic.  Thanks!


Posted By: Kurfist
Date Posted: 01 Jul 2011 at 21:55
There was a thread dedicated to this in the Bitter Sea, labeled "**** YOU INTERNET"

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Patience is a virtue, resource giving is a sin


Posted By: Celebcalen
Date Posted: 01 Jul 2011 at 23:26
Yeah I posted there as well. I still can't access the game.


Posted By: fluffy
Date Posted: 01 Jul 2011 at 23:43
try deleting your internet cache.  I did that and it worked for me, no clue if that did it or not though :P



Posted By: GM ThunderCat
Date Posted: 02 Jul 2011 at 00:00
It should be up and happy now; it was a partial bug fix that went to the live server rather than the dev server


Posted By: Sheogorath
Date Posted: 02 Jul 2011 at 00:10
Originally posted by GM ThunderCat GM ThunderCat wrote:

It should be up and happy now; it was a partial bug fix that went to the live server rather than the dev server


Still not working for me Confused
 
lol it only works on Internet explorer for me (with I hardly use anymore, Go Google Chrome :D)


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=Colonialism At Its Finest=


Posted By: RagnarokX
Date Posted: 02 Jul 2011 at 00:13
It aint working for me in the last 3 hours. And not now.


Posted By: Celebcalen
Date Posted: 02 Jul 2011 at 00:15
I deleted the cache and it has made no difference. I log in but then game does not load.


Posted By: GM ThunderCat
Date Posted: 02 Jul 2011 at 00:20
Originally posted by Celebcalen Celebcalen wrote:

I deleted the cache and it has made no difference. I log in but then game does not load.
Originally posted by RagnarokX RagnarokX wrote:

It aint working for me in the last 3 hours. And not now.
Originally posted by Sheogorath Sheogorath wrote:

 Still not working for me Confused
 
lol it only works on Internet explorer for me (with I hardly use anymore, Go Google Chrome :D)
Can you provide more detail? What browser and version; what happens, are you going via facebook login page - can you provide screenshot etc...


Posted By: RagnarokX
Date Posted: 02 Jul 2011 at 00:24
Firefox 3.53

FB or stock login doesnt matter.
Ressource bar shows, the load icon loads all day

http://i219.photobucket.com/albums/cc76/AncientSion/Ill.gif




Posted By: Sheogorath
Date Posted: 02 Jul 2011 at 00:36
Originally posted by RagnarokX RagnarokX wrote:

Firefox 3.53

FB or stock login doesnt matter.
Ressource bar shows, the load icon loads all day

http://i219.photobucket.com/albums/cc76/AncientSion/Ill.gif



my page looks the same when I log on except for I'm using Google Chrome, FB login doesn't matter, either ,dunno what a stock login is though


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=Colonialism At Its Finest=


Posted By: RagnarokX
Date Posted: 02 Jul 2011 at 00:41
I just updated to firefox 3.6 something and its workin. Dunno if its the update or the server.

stock login = logging in using the normal illi page, not FB.


Posted By: Sheogorath
Date Posted: 02 Jul 2011 at 00:43
oh, lol I always use the stock login

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=Colonialism At Its Finest=


Posted By: tallica
Date Posted: 02 Jul 2011 at 00:56
Mine was working fine all day until about 10 minutes ago. Now I can't get back in, just like the others resource bar loads but the rest just keeps loading, never showing.


Posted By: Celebcalen
Date Posted: 02 Jul 2011 at 01:04
Originally posted by GM ThunderCat GM ThunderCat wrote:


Originally posted by Celebcalen Celebcalen wrote:

I deleted the cache and it has made no difference. I log in but then game does not load.
Originally posted by RagnarokX RagnarokX wrote:

It aint working for me in the last 3 hours. And not now.
Originally posted by Sheogorath Sheogorath wrote:

 Still not working for me Confused<div style=": rgb0, 0, 0; margin-left: 1px; margin-top: 1px; margin-right: 1px; margin-bottom: 1px; font-family: Verdana, Arial, Helvetica, sans-serif; color: rgb207, 207, 207; font-weight: normal; font-size: 12px; line-height: 1.4; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; -: none; ">
 
lol it only works on Internet explorer for me (with I hardly use anymore, Go Google Chrome :D)
Can you provide more detail? What browser and version; what happens, are you going via facebook login page - can you provide screenshot etc...


I am using google chrome. When I log in I can see the resource bar but the rest of the game does not load. None of buttons on the resource bar function except forum access.


Posted By: Anjire
Date Posted: 02 Jul 2011 at 01:05
That is where I am too, resource bar but nothing else loading.
Tried using FF and Chrome - same result


Posted By: JohnnyBravo
Date Posted: 02 Jul 2011 at 01:06
im having the same issue, it wouldnt let me in about 3 hours ago. then it was fine until just now. cant get in again. im on firefox 3.somthing recent


Posted By: GM ThunderCat
Date Posted: 02 Jul 2011 at 01:06
This should be fixed now. Thank you for your patience.


Posted By: Dhenna
Date Posted: 02 Jul 2011 at 01:08
I'm logged in fine (don't dare to log out and in again, though), but I'm having some other problems now:
 
The pop-up window is now locked in the upper left side of the screen.
 
When I type in chat, I have to hit "enter" twice before it will send my message. Also, I can't type out my long stories and hit "enter" and just go about my business while the chatbox catches up and sends my message to chat, I now have to go back to the chatbox when all my words are showing and THEN hit enter, twice!


Posted By: Sheogorath
Date Posted: 02 Jul 2011 at 01:10
Thank you TC, it is working again Clap

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=Colonialism At Its Finest=


Posted By: Sheogorath
Date Posted: 02 Jul 2011 at 01:12
Originally posted by Dhenna Dhenna wrote:

 
The pop-up window is now locked in the upper left side of the screen.
 


lol same here


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=Colonialism At Its Finest=


Posted By: GM ThunderCat
Date Posted: 02 Jul 2011 at 01:28
Originally posted by Dhenna Dhenna wrote:

The pop-up window is now locked in the upper left side of the screen.
Fixed
Originally posted by Dhenna Dhenna wrote:

When I type in chat, I have to hit "enter" twice before it will send my message. Also, I can't type out my long stories and hit "enter" and just go about my business while the chatbox catches up and sends my message to chat, I now have to go back to the chatbox when all my words are showing and THEN hit enter, twice!
Looking into this


Posted By: Dhenna
Date Posted: 02 Jul 2011 at 02:41
Originally posted by Dhenna Dhenna wrote:

 
When I type in chat, I have to hit "enter" twice before it will send my message. Also, I can't type out my long stories and hit "enter" and just go about my business while the chatbox catches up and sends my message to chat, I now have to go back to the chatbox when all my words are showing and THEN hit enter, twice!
 
Having this problem in both IE8 and Vista btw.


Posted By: RagnarokX
Date Posted: 02 Jul 2011 at 07:00
Great. I wake up really early just to queue 2 more buildings and the game aint workin yet again .

DOH.


Posted By: RagnarokX
Date Posted: 02 Jul 2011 at 07:42
So its apparently a problem with old browsers. After updating from 3.x to 5.x, it works.


Posted By: GM ThunderCat
Date Posted: 02 Jul 2011 at 21:37
All issues we are aware of other than having to click twice on enter or use "send" to post chat messages in IE are resolved.

Please raise an in game petition if you experience any other issues.



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