Technical Support - Cannot connect to illyriad.co.uk

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Cannot connect to illyriad.co.uk

Printed From: Illyriad
Category: Strategies, Guides & Help
Forum Name: Technical Support
Forum Description: Post your technical support related questions here.
URL: http://forum.illyriad.co.uk/forum_posts.asp?TID=2069
Printed Date: 17 Apr 2022 at 10:33
Software Version: Web Wiz Forums 12.03 - http://www.webwizforums.com

Topic: Cannot connect to illyriad.co.uk

Posted By: Snogh
Subject: Cannot connect to illyriad.co.uk
Date Posted: 23 Jun 2011 at 18:19

Wow, this is weird. I can connect to the forum but not the main site/game itself?

Anyone know what the problem could be?

Replies:

Posted By: Ander
Date Posted: 23 Jun 2011 at 18:26

have a look at this - could be a similar problem

will be ok after some time (?)

http://forum.illyriad.co.uk/banned_topic2065.html" rel="nofollow - http://forum.illyriad.co.uk/banned_topic2065.html

Posted By: Carl Zeis
Date Posted: 23 Jun 2011 at 23:50

Yeah I cannot get on to Illy either

Posted By: Snogh
Date Posted: 24 Jun 2011 at 08:36

I found something that fixed it for me. I went to http://www.illyriad.co.uk/press/Reviews and logged in from there. Smile

Posted By: Carl Zeis
Date Posted: 24 Jun 2011 at 08:45

And mine just cleared up so if it happens just wait it out.

Posted By: GM Stormcrow
Date Posted: 24 Jun 2011 at 15:56

I opened a support ticket with our hosting company just to get them to have a look and see if they could let me know.

It turns out the problem was with Global Crossing - one of the http://www.globalcrossing.com/network/network_interactive_map.aspx" rel="nofollow - web's larger backbone providers, and one of their major routing tables having some (unspecified) issues that affected a number of ISPs in their peering relationship.

Anyway, it's apparently now sorted itself out, but this still might take some time to propagate round teh interwebz.

Just one of those internet things I'm afraid...

Regards,

Posted By: GM Stormcrow
Date Posted: 24 Jun 2011 at 16:35

From our hosting provider:

"The status is now removed as the problem is resolved.

It turned out there where actually 3 unrelated issues. 02 (owner of the Be unlimited brand) had problems with there network meaning all of their customers could not reach our network, As did KPN an ISP in the netherlands. As well as this Globalsign our main transit provider had some routing issues for international traffic. Globalsign tell us the problems are resolved now."

If any users have any further problems, please let us know in the forums.

Regards,

Posted By: Carl Zeis
Date Posted: 24 Jun 2011 at 18:40

Thanks for the follow through SC!