banned
Printed From: Illyriad
Category: Strategies, Guides & Help
Forum Name: Technical Support
Forum Description: Post your technical support related questions here.
URL: http://forum.illyriad.co.uk/forum_posts.asp?TID=2065
Printed Date: 19 Apr 2024 at 17:17
Software Version: Web Wiz Forums 12.03 - http://www.webwizforums.com
Topic: banned
Posted By: Corwin
Subject: banned
Date Posted: 21 Jun 2011 at 23:06
|
somehow i got blocked out from illyriad. Everytime i try to load uk1.illyriad.co.uk it says currently unavailable try again later. when i use someone elses computer however i can log on and everything's fine. The rest of my internet is working as it should. I didn't break any game rules or said bad things on global chat. Does anyone know what possibly could have caused this? I really miss the game
 |
Replies:
Posted By: GM Stormcrow
Date Posted: 21 Jun 2011 at 23:21
|
Hi Corwin, Nothing at our end, I assure you! A permaban would say "Forbidden" rather than "Unavailable"  1. Have you tried emptying your browser's cache? 2. These other computers you've tried, are they on the same network? 3a. Can you get to http://www.illyriad.co.uk" rel="nofollow - this page ? 3b. Can you get to http://uk1.illyriad.co.uk/Account/LogOn" rel="nofollow - this page ? Regards, SC |
Posted By: Corwin
Date Posted: 21 Jun 2011 at 23:42
|
thanks for the quick reply. 1yes 2different network 3no to both
|
Posted By: Corwin
Date Posted: 22 Jun 2011 at 10:08
| still unable to load page. Anyone have any suggestion? Or is it just made impossible for me to play the game ever again? All this started when i trieds to answer a question Azreil asked me in Global Chat. I did not give any answer that could have been offensive in any way. |
Posted By: Silures
Date Posted: 22 Jun 2011 at 11:57
|
ive got the same problem, worked fine few hours ago now i get; Problem loading page connection timed out |
Posted By: Corwin
Date Posted: 22 Jun 2011 at 12:05
| With hidden ip adress i can finally get in. |
Posted By: Silures
Date Posted: 22 Jun 2011 at 12:09
| how you do that? |
Posted By: Corwin
Date Posted: 22 Jun 2011 at 12:31
| just search google for ip adress hide. You will find all information needed. |
Posted By: Silures
Date Posted: 22 Jun 2011 at 12:54
|
not paying to hide my ip. can some one fix this please? ive reset my router to try and get new ip but didnt work, cleared my browser cache, tried different browsers, used different computer (same network) cant access illyriad :( |
Posted By: Celebcalen
Date Posted: 22 Jun 2011 at 13:36
I am having the same problem from about 13.20 today. Suddenly the game crashed and when I tried to log in I couldn't access Illyriad . Like Silures I cleared my browser cahe and tried accessing through different browsers 
|
Posted By: Celebcalen
Date Posted: 22 Jun 2011 at 13:55
Back online now 
|
Posted By: Silures
Date Posted: 22 Jun 2011 at 14:01
| me too :D |
Posted By: Manannan
Date Posted: 22 Jun 2011 at 14:04
|
I was also having a problem accessing, but it all seems good now. ------------- Doesn't look good... doesn't look bad either! "Manananananananananan, so long Sir, and thanks for all the fish." ~ St.Jude |
Posted By: GM Stormcrow
Date Posted: 22 Jun 2011 at 14:35
|
Hi all, It's not a problem at the Illy end I'm afraid. 2 of you are using the same Internet Service Provider, and the third one of you three uses a smaller ISP (who routes through the same larger ISP as the other two) - so it's almost undoubtedly a routing table issue with your ISP. Glad to know they appear to have rectified it. Regards, SC |
Posted By: Corwin
Date Posted: 22 Jun 2011 at 15:11
| i still can't get on from my own ip |
Posted By: GM Stormcrow
Date Posted: 22 Jun 2011 at 16:48
|
Hi Corwin, I'm afraid you're going to have phone your Internet Service Provider at this point - and ask them to run traceroute diagnostics from your point-of-presence to www.illyriad.co.uk or uk1.illyriad.co.uk domains; it's fundamentally an issue at your ISP or somewhere on the routing table inbetween. It's vaguely possible that it might be related to the same issue that affected a few other players this morning, and so that routing table correction (again, not by us but by a third party) might propagate out to you over the next 48hrs or so depending on TTL. Apart from that, I'm sorry but there's nothing we can do about this one, as it's entirely out of our control. Regards, SC |