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PapPal button inactive in purchase Prestige form
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GM ThunderCat View Drop Down
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    Posted: 02 Aug 2016 at 22:49
Paypal no longer works in Windows 8/10 apps; we are migrating to the Microsoft Store payment system. You can purchase via the website however; there are instructions on to login to the website from here:



Edited by GM ThunderCat - 02 Aug 2016 at 22:49
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GM Rikoo View Drop Down
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Points: 1233 		Post Options Post Options   Thanks (0) Thanks(0)   Quote GM Rikoo Quote  Post ReplyReply Direct Link To This Post Posted: 29 Jul 2016 at 02:46
If you are having this issue, please do as some have suggested and try a brand new browser that you normally do not use. Just google Illy, sign in and then try. Do not disable popups.

You can even buy from PayPal without an account. And it will also tell you how much you are going to pay, in local currency, before you check out.

If the popup still does not work, send in as many details as you can in a petition. Browser type, OS, etc etc etc... as much as possible! :)


Thanks all!

GMR
Illyriad Community Manager / Public Relations / community@illyriad.co.uk
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Points: 1579 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Tensmoor Quote  Post ReplyReply Direct Link To This Post Posted: 28 Jul 2016 at 11:43
I'd suggest disabling all your addons one by one. There is a posibility that they may be interfering with it.
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Kain View Drop Down
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Points: 3 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Kain Quote  Post ReplyReply Direct Link To This Post Posted: 28 Jul 2016 at 05:48
I've been experiencing the same issue.  I tried turning off my pop up blocking settings and still icon won't work.  it acts like there isn't even a button to press.
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Angrim View Drop Down
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Points: 1173 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Angrim Quote  Post ReplyReply Direct Link To This Post Posted: 03 Jul 2016 at 19:21
Originally posted by GM Rikoo GM Rikoo wrote:

The paypal window is a pop-up, if that helps.
Rikoo is suggesting that you check your browser settings to be sure popups aren't being suppressed. (you may also want to check your antivirus.)
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GM Rikoo View Drop Down
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Points: 1233 		Post Options Post Options   Thanks (0) Thanks(0)   Quote GM Rikoo Quote  Post ReplyReply Direct Link To This Post Posted: 03 Jul 2016 at 14:54
The paypal window is a pop-up, if that helps. Otherwise, send us a lot more info like browser version, OS, etc etc to community@illyriad.co.uk.

Thanks!


GM Rikoo
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Points: 127 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Agalloch Quote  Post ReplyReply Direct Link To This Post Posted: 03 Jul 2016 at 04:41
That hasnt worked in months I had to create a pay pal account i order to purchase prestige the guest paypal thingie doesnt work.
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Joined: 29 Jun 2016
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Points: 4 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Gzorbenplatz Quote  Post ReplyReply Direct Link To This Post Posted: 03 Jul 2016 at 03:48
When I click on the PayPal button it STILL does nothing as of the posting.  It used to work.  I am using Chrome.
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GM Rikoo View Drop Down
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Points: 1233 		Post Options Post Options   Thanks (0) Thanks(0)   Quote GM Rikoo Quote  Post ReplyReply Direct Link To This Post Posted: 01 Jul 2016 at 23:02
Paypal will always convert the currencies for you. I am looking at it right now.
 
See below. Also, you can just check out as a guest if you do not want to sign in or up. Let me know if you have any other issues. 

Illyriad Games Limited

QtyDescriptionAmount
175 Prestige £1.99 GBP
Total:
£1.99 GBP
(equals - $2.72 USD)" 
Illyriad Community Manager / Public Relations / community@illyriad.co.uk
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Gzorbenplatz View Drop Down
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Points: 4 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Gzorbenplatz Quote  Post ReplyReply Direct Link To This Post Posted: 01 Jul 2016 at 22:47
It could have something to do with the fact I am in the US and PayPal not wanting to convert dollars into pounds.
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