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Topic ClosedNo Superuser in Alliance

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Timrath View Drop Down
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Direct Link To This Post Topic: No Superuser in Alliance
    Posted: 19 Sep 2012 at 20:26
What happens when no member of an alliance has sufficient rights to conduct diplomacy, assign ranks, edit the alliance settings, etc? My alliance's leader abandoned his account without naming a successor or leaving the alliance. Now, none of the remaining members have access to any alliance functions.
It used to be the case that in such circumstances, the system automatically assigns a new superuser, but in our case, this didn't happen. Even when the leader's account was deleted and removed from the alliance roster, this didn't trigger the automatic re-assignment of privileges.
Is there anything we can do to save the alliance, or is it doomed?

P.S.: I did file a petition, but that was days ago, and its status is still "new" and "unassigned", so I thought I'd ask here.
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Rill View Drop Down
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Direct Link To This Post Posted: 19 Sep 2012 at 21:00
Petition is the way to go.  You might consider refiling it under "Technical Support" -- it might find its way to the right person more quickly that way.

Edited by Rill - 19 Sep 2012 at 21:01
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Timrath View Drop Down
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Direct Link To This Post Posted: 22 Sep 2012 at 10:11
It's been 3 days now since i re-filed the petition. How long does it usually take for a reply? Should I bump it by appending a comment, or should I wait a few more days?
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GM Luna View Drop Down
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Direct Link To This Post Posted: 22 Sep 2012 at 14:11
There is not a standard time. Please be patient. Thanks.

Luna
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Timrath View Drop Down
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Direct Link To This Post Posted: 22 Sep 2012 at 15:13
Roger, I'll stay tuned. Sorry if I seemed impatient.
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KillerPoodle View Drop Down
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Direct Link To This Post Posted: 22 Sep 2012 at 20:28
Start a new alliance with yourself as the Super user.
"This is a bad idea and we shouldn't do it." - endorsement by HM

"a little name-calling is a positive thing." - Rill
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Timrath View Drop Down
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Direct Link To This Post Posted: 22 Sep 2012 at 20:37
Originally posted by KillerPoodle KillerPoodle wrote:

Start a new alliance with yourself as the Super user.

I could do that, but then we would lose all that prestige and gold we deposited in the alliance bank.Cry We'd rather use that up, if possible, and afterwards disband the alliance.
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Direct Link To This Post Posted: 22 Sep 2012 at 23:07
Originally posted by Timrath Timrath wrote:

Should I bump it by appending a comment
Don't, a comment would flag the open petition as "acknowledged, under investigation" before a GM looked into it, and once it's erroneously acknowledged they could miss it... (my favourite meta-bug)Wink
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Direct Link To This Post Posted: 22 Sep 2012 at 23:09
I forgot to cross-post to a possible solution.
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GM Luna View Drop Down
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Direct Link To This Post Posted: 22 Sep 2012 at 23:26
Originally posted by dunnoob dunnoob wrote:

Originally posted by Timrath Timrath wrote:

Should I bump it by appending a comment
Don't, a comment would flag the open petition as "acknowledged, under investigation" before a GM looked into it, and once it's erroneously acknowledged they could miss it... (my favourite meta-bug)Wink

Updating to add more info is fine and is helpful. It will not make us miss it or anything. 

Luna
GM Luna | Illyriad Community Manager | community@illyriad.co.uk

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