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Malpherion
New Poster
Joined: 02 Sep 2011
Status: Offline
Points: 41
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Topic: Major issues logging in - FACEBOOK? Posted: 26 Jan 2012 at 06:01 |
Everything was working this morning, but I cannot play at the moment, I can login sort of, it just sits on the main page with the herald and on my capital city. If I try to click on another city, none of which are visible as the drop down menu now drops up? it crashes and returns me to the Illyriad App page. This is not the browser crashing (IE9), this is Illyriad crashing, I wonder if this is Facebook related again? In short, you can sorta login, but you cannot do anything, you cannot talk in GC chat or AC chat and anything you click on causes you to be kicked out of the application Malph
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Rill
Postmaster General
Player Council - Geographer
Joined: 17 Jun 2011
Location: California
Status: Offline
Points: 6903
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Posted: 26 Jan 2012 at 06:04 |
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Clear your browser cache (by going to the "Tools" section of your browser). This MAY resolve the problem -- it has for several people today. You may need to close and re-open Internet Explorer after clearing your cache.
Edited by Rill - 26 Jan 2012 at 06:05
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GM ThunderCat
Moderator Group
GM
Joined: 11 Dec 2009
Location: Everywhere
Status: Offline
Points: 2157
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Posted: 26 Jan 2012 at 07:07 |
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We are looking into this an hope to a have resolution shortly.
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Zel VonAzny
New Poster
Joined: 16 Dec 2011
Status: Offline
Points: 3
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Posted: 26 Jan 2012 at 07:18 |
I just started having a similar problem about two or three hours ago. I can log in fine. And I can stay on the Herald page, apparently indefinitely. But whenever I try to do anything, like go to support to petition, the game dumps me out to the log-in screen. But, I don't use facebook. I'm registered through an email addy and just use Explorer 9. Never had problems before. Restarting, cleaning up, clearing cookies and cache and even fully rebooting does not have any effect.
Edited by Zel VonAzny - 26 Jan 2012 at 07:20
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GnuTri
New Poster
Joined: 25 Sep 2011
Location: United Kingdom
Status: Offline
Points: 25
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Posted: 26 Jan 2012 at 07:35 |
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Same on my phone, it reverts back to FB. What a dull journey to work!
Edited by GnuTri - 26 Jan 2012 at 07:37
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Casombra
New Poster
Joined: 10 Jan 2012
Location: New Zealand
Status: Offline
Points: 23
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Posted: 26 Jan 2012 at 08:22 |
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I am having the same issue. However I don't use facebook. I log on and to the herald page. I type anything and I an immediately logged out.
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Rill
Postmaster General
Player Council - Geographer
Joined: 17 Jun 2011
Location: California
Status: Offline
Points: 6903
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Posted: 26 Jan 2012 at 08:31 |
Be patient Casombra, HUGS misses you!
/me snuggles Casombra
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Casombra
New Poster
Joined: 10 Jan 2012
Location: New Zealand
Status: Offline
Points: 23
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Posted: 26 Jan 2012 at 08:39 |
 I miss you!!!! /me snuggles Rill and the rest of the alliance! I MISS YOU!!!!
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GM ThunderCat
Moderator Group
GM
Joined: 11 Dec 2009
Location: Everywhere
Status: Offline
Points: 2157
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Posted: 26 Jan 2012 at 10:14 |
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This should now be resolved, thank you for you patience..
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Malpherion
New Poster
Joined: 02 Sep 2011
Status: Offline
Points: 41
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Posted: 26 Jan 2012 at 22:34 |
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Nope, its still doing it. Happening now, cant stay in the game, keep getting booted out
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