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Starry 
Postmaster
Joined: 20 Mar 2010
Location: California
Status: Offline
Points: 612
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 Topic: Log In
Posted: 16 Jul 2013 at 16:00 |
I can't log into the game on Starry or Aradil, the pw is correct but I get the error message that I've tried more than ten times (which is incorrect) and I'm locked out for an hour. ????? What in the heck is going on?
I just did a PW reset, tried again and get the same message. I am not a happy camper right now and having game withdrawal....... 
Edit: I can finally get on the game through FB, however, it took several tries to get to the game...
Yet another Edit: Issue resolved after one hour....very curious, indeed.
Edited by Starry - 16 Jul 2013 at 17:25
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CEO, Harmless?
Founder of Toothless?
"Truth never dies."
-HonoredMule
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Dasarath G
New Poster
Joined: 12 Jun 2013
Location: India
Status: Offline
Points: 16
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Posted: 29 Jun 2013 at 09:17 |
I had the same problem a few days ago too
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manochandar
New Poster
Joined: 03 Jan 2013
Location: india
Status: Offline
Points: 40
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Posted: 28 Jan 2013 at 12:07 |
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now im having the problem
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abstractdream
Postmaster General
Joined: 02 Oct 2011
Location: Oarnamly
Status: Offline
Points: 1857
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Posted: 06 Jan 2013 at 22:48 |
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I get all sorts of glitches playing on iPad (thankfully not account deleted - that would drive me bonkers) and clearing the cache ALMOST always solves it.
I do wish the Devs would play Illy on iPad for a bit, to see the glitches. I figure more and more players are using iPad, so why not fix some of those issues?
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Bonfyr Verboo
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Rill
Postmaster General
Player Council - Geographer
Joined: 17 Jun 2011
Location: California
Status: Offline
Points: 6903
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Posted: 06 Jan 2013 at 04:47 |
Your account does not show as abandoned in Illy, Epidemic, so don't worry about that.
Try clearing your cache, by the way -- that works for me in this circumstance.
Edited by Rill - 06 Jan 2013 at 04:48
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Epidemic
Postmaster
Joined: 03 Nov 2012
Location: USA
Status: Offline
Points: 768
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Posted: 06 Jan 2013 at 04:33 |
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It's happening again, but this time its much worse. It said my account was manually deleted! I tried logging in again and I was able to, then it froze up. I reloaded the page and was kicked off the site. I DID NOT delete my account!
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manochandar
New Poster
Joined: 03 Jan 2013
Location: india
Status: Offline
Points: 40
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Posted: 03 Jan 2013 at 13:13 |
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me too but now it is ok
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Brids17
Postmaster General
Joined: 30 Jul 2010
Location: Canada
Status: Offline
Points: 1483
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Posted: 03 Jan 2013 at 13:01 |
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This is happening for me right now. =\
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Epidemic
Postmaster
Joined: 03 Nov 2012
Location: USA
Status: Offline
Points: 768
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Posted: 18 Dec 2012 at 07:53 |
Yep, i'm back in. 
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monkeyfeather
New Poster
Joined: 21 Nov 2011
Location: United Kingdom
Status: Offline
Points: 43
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Posted: 18 Dec 2012 at 07:35 |
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Working now
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