Can't login to Illy??

First off, Rill is correct: Our game servers are located in the US mainland, whereas our forum is located in the UK. 

Second, after a thorough check, we've uncovered no server or connectivity issues on our end -- Illyriad is running as normal. 

We agree that it does appear that the reports of incidents have been associated with accounts in Canada. This is just our theory, but It might be that Canada is having issues with some connectivity to the US backbones (but not the UK), which is why people in Canada can access the forums but not the game.

Once traffic leaves our datacentres heading to a client somewhere in the world (and vice versa) it is routed as the internet sees fit to route it, and is something that we have no control over, and so cannot do anything about.

We did notice this morning that Telus is having issues across large swathes of Canada. This seems to connect with recent news that Canada has experienced significant internet disruptions affecting access to major U.S.-hosted websites (driven by reliance on centralized cloud services). One of these just happened with Cloudflare on February 20, 2026, when the platform experienced a significant, six-hour global service outage, including disruptions in Canada, caused by an internal configuration error in its Addressing API. 

Could this issue still be sending aftershocks for web users in Canada? We don't know, but either way, our sense is that this likely a local/regional issue with Canada. If the issue persists, I'd suggest that affected players contact their ISPs for more information. Feel free to keep this forum thread updated and we'll be sure to monitor it.

I'd also try clearing cookies in your brower, and/or trying a private browser to see if it helps.