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Berkana View Drop Down
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Joined: 29 Oct 2011
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Direct Link To This Post Topic: Game Login Info?
    Posted: 21 Dec 2011 at 18:32
I cannot find an email confirmation of my player name and password, plus my saved passwords are not working.

There is no link on the web site, that I can find, that will send you or allow you to change your password.

What gives?

Berkana
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Korum View Drop Down
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Direct Link To This Post Posted: 21 Dec 2011 at 18:52
I am having the same issue and my facebook link does not work now
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Ander View Drop Down
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Direct Link To This Post Posted: 21 Dec 2011 at 18:55
Try sending a message to GM Luna in the forum?
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Achamian View Drop Down
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Direct Link To This Post Posted: 21 Dec 2011 at 19:07
Same here can't get on. How big is this problem???
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GM ThunderCat View Drop Down
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Direct Link To This Post Posted: 21 Dec 2011 at 19:14
We have emailed a a password reset to all players who are only connected via facebook and have no password currently set.

This should allow you to log in while we resolve the issues.
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Berkana View Drop Down
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Direct Link To This Post Posted: 21 Dec 2011 at 19:27
Thank you!
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Bandito View Drop Down
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Direct Link To This Post Posted: 21 Dec 2011 at 22:09
So if we didn't get an email, should I assume that I already have a password and have just forgotten what I used at setup?  There isn't a password reset button and I didn't get an email - what do I do?

Bandito
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GM Luna View Drop Down
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Direct Link To This Post Posted: 21 Dec 2011 at 22:31
If you didn't get a password and still need one, send an email to accounts@illyriad.co.uk with your account name.

Luna
GM Luna | Illyriad Community Manager | community@illyriad.co.uk

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