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LadyLuvs View Drop Down
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Direct Link To This Post Posted: 12 Jun 2012 at 13:27
It seems you are getting a gist from the other players on the fixes that need to be made but I will still place my concerns on here:

Forwarding:  It cuts off the name of the original sender.  (Luna you advised this has already been address in the new up date.)

The inability to send mail to a certain group of players choosen by you.  I find that the inability to send to only alliance leaders and my VC's regarding issues is annoying.  You have to send the mail to one person at a time rather than for example: Gm Luna; Sinatra; Indomitable; Starry; ScottFitz; Mannanan; GM Stormcrow; GM Thundercat

Those are players not all in the same alliance but you can pick and choose who you want the mail to go to.  The mail alliance is a wonderful feature and we use it often, but being unable to connect just with my staff and officers is frustrating.  Sending a mail to each of them is way too time consuming.

The notifications System mails: These things are overwhelming!  Everything you do go on your notification board AND you get an email plus a blue ticker above your Mail Icon.  Seriously how many places do we need to be able to view this stuff?  Let me tell you what I would like to see done with Notifications.  Since you are coming up with a whole new interface can you include a way that if you send out an army/diplos it shows a ticker on the Battle Axe/Rose or above the mail icon that you have a battle report?  Show it in another color?  Then in the notifications, you can click on it and see the report if you choose to.  Caravans and harvesting that stuff should only show up in Notifications.  We should not have to endure that kind of notification in our mail boxes.  These are just reports and Notifications.  Let them stay in the Notification area and stop spamming out mail.  The mail is overwhelming when sieging.  Every hour you get a report.  When it is time to capture or raze have it flash or something that you have important things that need your attention.

As an alliance leader I get enough mail.  The system mail could be filtered if the flashing notification isn't possible.  The headings in the mail area could actually be used for storing those mails instead of putting them in the main inbox.  If there are new system notifications then you can Bold those filter headings so we can see there is a report that needs to be tended to.  Then those that wanted to keep tabs that way still could.  Most of the mail should be done away with tho.  I don't need a mail every time I send out caravans. I can see in notifications that it has landed. 

These are just ideas for rectifying the over system mail.  Yes this has been discussed before.  I don't mind stating it again.  I just want this fixed.  We have endured it long enough.  I am sure once it is fixed something else will be frustrating as with all things of this nature.  This is my biggest complaint about this game at this time.  Everything else is bearable and I stand behind you all 100% in everything!  I do love the new additions but I do feel this is a fix we can't ignore any longer.  I don't want to see a new UI go in place until this has been addressed and fixes put in place to cut down on the notification emails even if it is just filtering them in our mail so we don't see it in the main inbox.  If you are going to put work into making this functional then make it all functional.  The mail should not be an issue with the new UI.  There should be something in place so we are not overwhelmed with mail from the system.  I should only see important mail from alliance leaders and staff in my main inbox.

Also as an Alliance Leader I would like to know when one of my players is hit by Diplos or Armies.  That should be an option in the Roles to choose to get those notifications and who gets them.  To me those are important notifications.  It should be like a link to their report so I or my VC's could view it.  This will be especially helpful when factions go live.


Edited by LadyLuvs - 12 Jun 2012 at 13:42
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Direct Link To This Post Posted: 12 Jun 2012 at 11:33
Originally posted by GM Luna GM Luna wrote:

could you please be more specific about what mail features that you are finding "broken"?
You already announced a "delete this mail" option in an opened mail, and that will speed up my mail cleanups by about 300% (measured in clicks).  It will also reduce the times when I delete the wrong mail...  If there ever was a mail system without bin/trash for a last undelete chance it is fortunately gone and forgotten.  That's still a major pain here, it is too easy to delete an unread mail hiding in 250 triggered runes or 70 returning caravan system messages.

Apparently all system mails are automatically deleted after some time.  Generally that's fine, but an option to keep (archive) interesting mails, e.g., diplomatic excursions to the Rift or the Misted Lands, would be nice.  Forward to self is a clumsy workaround for a missing archive.   

Forward is also a clumsy emulation of BCC (blind carbon copy) in lieu of the missing CC feature.   Mail from A to B forwarded to player C often requires manual annotations for C to see that the original mail was from A to B.  

Apparently all mails have a unique ID (number), and in petitions I trust that you can still see a mail identified by its number even after it was manually or automatically deleted.  If that's the case you could replace the existing forward  feature by a new attachment feature (of the original mail), where the forwarder has no chance to modify the content.  


Edited by dunnoob - 12 Jun 2012 at 11:43
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Direct Link To This Post Posted: 12 Jun 2012 at 11:11
Originally posted by White Beard White Beard wrote:

a second line of the items that are available on the market would be great for traders. Right now we have to scroll all the way back up if we want to change the item, one in between the sellers and the buyers or even the bottom would be nice

This could be a pop-out window...
My beef is that if I am selling multiple things at a time,  I have to go for the marketplace, then trade movements, and back to the market place.  
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Direct Link To This Post Posted: 12 Jun 2012 at 06:24
a second line of the items that are available on the market would be great for traders. Right now we have to scroll all the way back up if we want to change the item, one in between the sellers and the buyers or even the bottom would be nice
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Direct Link To This Post Posted: 12 Jun 2012 at 03:12
Originally posted by Kumomoto Kumomoto wrote:

Keeping the senders name in a forwarded email would also be quite useful...

This is something that is already in on the test server. :)

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Direct Link To This Post Posted: 12 Jun 2012 at 02:58
Keeping the senders name in a forwarded email would also be quite useful...
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Direct Link To This Post Posted: 12 Jun 2012 at 01:31
Not being able to send mail to more than one player at once (other than alliance mails) is one of my big concerns, for sure.

It would be really nice to be able to "opt out" of certain types of system notifications.  The ones that come to mind most are reports of harvesting caravans (caravans begin harvesting, caravans returning) as well as quest mails.  Would be nice to be able to CHOOSE whether to receive these mails as well as notifications of trade acceptances and caravan arrivals or deliveries.

If these mails could be made optional, I have to believe it would save a bit of server space and would DEFINITELY free up my inbox.

Being able to sort mail into folders would also be wonderful -- for example, if I send out a mail asking everyone for input on X and it appears over a period of 3 days to a week, I then have to sort through that amount of saved mail in order to find all the responses.  Would be much nicer if I could stick them into a folder.  Even if there were just one folder for "important mail" as opposed to "all that other stuff" it would be nice.

I try to keep a clean mailbox; I normally only save player mail and battle reports, but even so there can get to be quite a lot of them after a while.

Thanks for asking, hope I haven't overwhelmed you.  I think there are several threads in the suggestions portion of the forum about this as well.
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Direct Link To This Post Posted: 12 Jun 2012 at 01:02
@LadyLuvs (and anyone else who'd like to weigh in), could you please be more specific about what mail features that you are finding "broken"? I know this may be repeating something that's been discussed in the past, but for my sake since I wasn't around back at the time of the UIv2 changes, I have no idea what was or wasn't included that you thought should have been. I've looked through old forum threads and passed some of that information along and we have made some changes based on that feedback (that will be in this update), but much of the information is very out of date and irrelevant at this point. 

Are you wanting an option to turn off all system mails? Only certain system mails? What is it about system mail that you are finding troublesome? 

And with the "5 separate times" I assume you mean not having the ability to send mail to more than one player at once, correct? 

Luna
GM Luna | Illyriad Community Manager | community@illyriad.co.uk

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Direct Link To This Post Posted: 12 Jun 2012 at 00:11
Ok I finally had time to go and look at the new UI - It looks all pretty with all this fancy stuff being added but I am disappointed.  There wasn't one thing mentioned about fixing the current mail system and notification problems.  Making everything shiney and pretty and adding fancy new things does not fix the sub-par mail system.    Quit working on the prettiness and fix what doesn't work properly!  That should be your priority not this cosmetic stuff.  The last UI is prime example.  Mail system was never fixed but by goodness we could be notified up the wazoo about what we had done or that had happened.  No reduction in mail just a lot of prettiness and a little more function for touney's but that basic stuff that everyone uses or is forced to see has not been changed as promised.  Fix the stuff what is broken for the love of Illy.  I am tired of having to send a mail 5 separate times to keep everyone up to date.  Fix it please.  I am begging you to fix the broken stuff.  Please ....
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Direct Link To This Post Posted: 11 Jun 2012 at 06:35
Originally posted by dunnoob dunnoob wrote:

Originally posted by Cerex Flikex Cerex Flikex wrote:

I do not know what Kludges is. Ahem.
Crude jargon, sorry.Geek

Originally posted by Rill Rill wrote:

Americans are more likely to spell it kluge. (pronounced like stooge)

Thanks to the both of you. I've learned a new word that I'll likely forget the meaning of later. lol
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