24FEB15 - ACCOUNT SITTING 90-DAY LIMIT

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   Hi everyone,

ACCOUNT SITTING 90-DAY LIMIT & AUTO-CANCEL
EFFECTIVE IMMEDIATELY 

We've made changes to the way account sitting works.

From now on, you can only sit an account for a maximum of 90 days before your sitting rights will be automatically cancelled by the system.

90 days after being appointed as a sitter, the system will automatically remove a sitter from the holding account.  

A 7-day warning email will be sent to both the sitter and the account holder before the 90-day period is reached.

You can see the "sitting time remaining" on your Account Sitters page, here: http://elgea.illyriad.co.uk/#/Player/Account?page=sitter

The 90-day clock, for all sat accounts, started today

Once you have been removed as a sitter, the account holder can log back in with their username and password, and reappoint you as a sitter - which resets the 90-day countdown clock.

This also means that the 90-day clock can be reset at any point by the account holder, simply by cancelling and then reinstating a sitter.  This may be useful if, for example, the account holder is going on holiday, but their sitting arrangements are about to expire: before they leave on holiday they can reset the 90-day countdown by removing and reappointing their sitters.

I'd also like to take this opportunity to remind players that sharing account credentials and/or passwords is strictly against the Terms & Conditions of service.

If you have forgotten your password then you can retrieve it from the account login page using the "Forgotten username/password" link directly beneath the "Log In" button.  Instructions for resetting your password will be emailed to the email address provided when the account was created.

Regards,

SC

Edited by GM Stormcrow - 24 Feb 2015 at 22:03