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RatuJone 
Greenhorn 
Joined: 15 Jul 2011 Status: Offline Points: 67 |
 Posted: 25 Jul 2012 at 05:04 |
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Started again just now.....it is definitely tied to the AC (GC as well?) AC disappears and I get kicked...AC stays away I can log on but get kicked within a minute. D**ned annoying!!
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I'm pretty Harmless, really :)
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Binky the Berserker
Forum Warrior 
Joined: 19 Jul 2011 Status: Offline Points: 257 |
Posted: 25 Jul 2012 at 05:11 |
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Having the problem now for the first time. very annoying. hope it gets fixed soon. Can't stay logged in for more then 30 secs
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SugarFree
Forum Warrior
Joined: 09 Feb 2012 Status: Offline Points: 350 |
Posted: 25 Jul 2012 at 05:14 |
this.
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Rill
Postmaster General 
Player Council - Geographer Joined: 17 Jun 2011 Location: California Status: Offline Points: 7078 |
Posted: 25 Jul 2012 at 05:23 |
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What happens is that the server makes a certain number of attempts to log in to the chat and after it fails that number of times, it disconnects. The key appears to be, when you see "chat disconnected" immediately refresh several times; this will reset the "counter" and prevent you from being kicked out of the game until eventually you are able to get a good connection to chat. (It works for me, at any rate.)
Those who are having problems, please follow the instructions from GM TC's post above. I'm repasting them for your convenience. If you are still experiencing issues could you send a traceroute to accounts@illyriad.co.uk
The traceroute should be to: elgea-notify.illyriad.co.uk On windows you would do this by running the following at a command prompt: tracert elgea-notify.illyriad.co.uk Also please indicate what part of the world you are in and who your internet service provider is (e.g. ATT, Comcast, etc) |
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GM ThunderCat
Moderator Group 
GM Joined: 11 Dec 2009 Location: Everywhere Status: Offline Points: 2183 |
Posted: 25 Jul 2012 at 05:42 |
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Could you try refreshing Chrome's dns cache:
http://superuser.com/questions/203674/how-to-clear-flush-the-dns-cache-in-google-chrome
The restart chrome and see if that helps.
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Rill
Postmaster General
Player Council - Geographer Joined: 17 Jun 2011 Location: California Status: Offline Points: 7078 |
Posted: 25 Jul 2012 at 06:53 |
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GM TC, at least one user reports that clearing the dns cache did not help.
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Drejan
Forum Warrior
Joined: 30 Sep 2010 Status: Offline Points: 234 |
Posted: 25 Jul 2012 at 08:13 |
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Trace route sent
Dns cache reset did not help :(
It does not happen all the time and refreshing many time usually end in a connection. |
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ozrik
New Poster 
Joined: 16 May 2012 Location: sydney Status: Offline Points: 4 |
Posted: 25 Jul 2012 at 10:47 |
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Th old problem is back.. clearing cache does not help
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Jabbels
Greenhorn
Joined: 03 Jun 2012 Location: United Kingdom Status: Offline Points: 45 |
Posted: 25 Jul 2012 at 11:00 |
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It's happening to me now, earlier today. I logged in and it was fine for 20 minutes then.. It logged me out... I logged back in and refreshed several times and the chats were blank. I re-freshed again and have no problem atm. J'saying :)
~James |
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Qaal
Wordsmith
Joined: 29 Jan 2011 Status: Offline Points: 115 |
Posted: 25 Jul 2012 at 12:44 |
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Clearing the cache seemed to work temporarily for me. Got a couple of days reprieve, but the problem is back again...
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Binky the Berserker wrote: