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Vled
New Poster
Joined: 21 Oct 2011
Location: England or TRNC
Status: Offline
Points: 5
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Topic: Able to log in? Posted: 17 Jul 2012 at 11:49 |
hi, I seem to be able to log into Illy, but that is as far as I can get. I can turn pages in the newspaper but everything else has no response. Funny thing is I do get a response to my profile, so it looks like I can send a petition, but once I have written it and try to send the send key is ignored! grrr I use google chrome to access Illy. If you require any further details I am only to happy to oblige
Vled
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Rill
Postmaster General
Player Council - Geographer
Joined: 17 Jun 2011
Location: California
Status: Offline
Points: 7078
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Posted: 17 Jul 2012 at 13:38 |
you might also send a mail to accounts@illyriad.co.uk with a description of the problem, including your account info.
Edited by Rill - 17 Jul 2012 at 13:39
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Vled
New Poster
Joined: 21 Oct 2011
Location: England or TRNC
Status: Offline
Points: 5
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Posted: 19 Jul 2012 at 11:49 |
Ty Rill for your response, especially as it's the only one I've had! I don't like the idea of jumping a queue of patiently waiting people, but I will keep your shortcut on file, these peoples customer service is pretty poor if they can't even acknowledge you have a problem in 2 days.
Vled
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Vled
New Poster
Joined: 21 Oct 2011
Location: England or TRNC
Status: Offline
Points: 5
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Posted: 19 Jul 2012 at 13:31 |
Well guys and gals I don't know who did what but I seem to be ok again, everything seems to be responding to me as normal - wierd?
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Rill
Postmaster General
Player Council - Geographer
Joined: 17 Jun 2011
Location: California
Status: Offline
Points: 7078
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Posted: 21 Jul 2012 at 05:42 |
Novaix was saying he couldn't log in through Chrome just now in global chat; I told him to file a petition. So whatever it is, it might not be fixed.
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Cerridwyn
Greenhorn
Joined: 12 Sep 2011
Location: So. Cal.
Status: Offline
Points: 82
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Posted: 21 Jul 2012 at 16:15 |
Right now, my main account is looping. I log in and start to do something and it immediately went back to the password page. But like you I could turn Herald pages for a little while, read one message, or I managed to (maybe queue one building), but not reply to a message. And all chats are disconnected. This is on Firefox.
Logged into alt on Chrome and all is working fine.
I cleared cookies on FF as well.
Going to breakfast, if it is still broke when I get home, I'll do something else.
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Cerridwyn ~-~ Cerdwyn
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Cerridwyn
Greenhorn
Joined: 12 Sep 2011
Location: So. Cal.
Status: Offline
Points: 82
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Posted: 21 Jul 2012 at 17:52 |
Got home, now it's fine. Weirdness
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Cerridwyn ~-~ Cerdwyn
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