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GM Stormcrow 
Moderator Group 
GM Joined: 23 Feb 2010 Location: Illyria Status: Offline Points: 3926 |
 Topic: 02FEB11 - Login Issues for some playersPosted: 02 Feb 2011 at 22:13 |
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UPDATE
2 issues some players are currently experiencing:
... have both been traced to an internal bug in facebook that arose at 04:02 this morning. We're sorry that this is affecting some users, but it will go away when facebook resolve their own issue - and there's nothing we can do about it ourselves (unless we start to disconnect facebook integration from Illyriad which we're loathe to do whilst facebook are attempting to resolve the bug). Regards, SC |
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GM Stormcrow
Moderator Group
GM Joined: 23 Feb 2010 Location: Illyria Status: Offline Points: 3926 |
Posted: 03 Feb 2011 at 13:08 |
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Facebook have updated the bug status to "mostly resolved".
From what we can tell this means that players who couldn't login via facebook now should be able to, and the mystery popup on the Herald should have disappeared. We're going to look at adding in additional resilience and more graceful handling of facebook (or and other third party) issues that might (or more likely, will) occur in the future. Regards, SC |
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The_Dude
Postmaster General 
Joined: 06 Apr 2010 Location: Texas Status: Offline Points: 2396 |
Posted: 03 Feb 2011 at 15:08 |
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I still receive the popup file download blocked on the Herald page. Only for my desktop tho, my laptop never had the issue. I wonder if this could be because I only logged into UI V2 on my desktop.
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Quoddy
New Poster 
Joined: 30 Jan 2011 Location: Ptld,ME, U.S. Status: Offline Points: 2 |
Posted: 03 Feb 2011 at 15:36 |
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I am still unable to login -at all except throu gh facebook,which i dont wanna have to do.even so i tried to login through fb but i still get nothing,except the inability to log in.Please help!I still dont know how illy and fb connected me.thx for any help or answers that anyone could help me out with.I just wanna login and play some illy as my extended accounts fade away
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Nokigon
Postmaster General
Player Council - Historian Joined: 07 Nov 2010 Status: Offline Points: 1452 |
Posted: 03 Feb 2011 at 19:01 |
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Q, what does it say when you try to log in?
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katjya
New Poster
Joined: 09 Dec 2010 Status: Offline Points: 4 |
Posted: 03 Feb 2011 at 23:54 |
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i still cant log in through facebook either and it still tells me that my user name or password are incorrect
i really miss playing but if this continues... i may just have to stop please help
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GM ThunderCat
Moderator Group
GM Joined: 11 Dec 2009 Location: Everywhere Status: Offline Points: 2183 |
Posted: 04 Feb 2011 at 00:46 |
Reset password sent
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GM ThunderCat
Moderator Group
GM Joined: 11 Dec 2009 Location: Everywhere Status: Offline Points: 2183 |
Posted: 04 Feb 2011 at 00:46 |
Reset password sent
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katjya
New Poster
Joined: 09 Dec 2010 Status: Offline Points: 4 |
Posted: 05 Feb 2011 at 02:26 |
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thank you for helping me. much appreciated
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Quoddy
New Poster
Joined: 30 Jan 2011 Location: Ptld,ME, U.S. Status: Offline Points: 2 |
Posted: 05 Feb 2011 at 22:36 |
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i dont even get a chance to log on only an option to create a new char or to log on thru fb which doesnt work what do i do this is extremely frustrating
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02FEB11 - Login Issues for some players
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katjya wrote: