Failed Logins

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   I have been on holiday in Germany and Switzerland, and am finding it impossible to log into my account which I normally log into from the UK.  At present, using Chrome, I can log into one of my accounts part way - it accepts the user name and password, but the page of the herald and other things simply don't load correctly - it shows as loading and just stays like that even after 10 minutes.  Any suggestions?

Edited by Dungshoveleux - 31 Aug 2015 at 00:03

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
Dungshoveleux Members Profile Send Private Message Find Members Posts Add to Buddy List Postmaster Joined: 09 Nov 2013 Status: Offline Points: 935	Post Options Post Reply Quote Dungshoveleux Report Post Thanks(0) Quote Reply Topic: Failed Logins Posted: 31 Aug 2015 at 00:02
	I have been on holiday in Germany and Switzerland, and am finding it impossible to log into my account which I normally log into from the UK. At present, using Chrome, I can log into one of my accounts part way - it accepts the user name and password, but the page of the herald and other things simply don't load correctly - it shows as loading and just stays like that even after 10 minutes. Any suggestions? Edited by Dungshoveleux - 31 Aug 2015 at 00:03

GM Rikoo Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Community & PR Manager Joined: 28 Mar 2014 Location: Mars Status: Offline Points: 1233	Post Options Post Reply Quote GM Rikoo Report Post Thanks(1) Quote Reply Posted: 31 Aug 2015 at 02:28
	I don't think we're having any issues right now; I'll have to check. In the meanwhile, try another browser?
	Illyriad Community Manager / Public Relations / community@illyriad.co.uk

madmano Members Profile Send Private Message Find Members Posts Add to Buddy List New Poster Joined: 05 Jul 2015 Status: Offline Points: 38	Post Options Post Reply Quote madmano Report Post Thanks(1) Quote Reply Posted: 31 Aug 2015 at 03:19
	try using https? sometimes it works for me.

Rill Members Profile Send Private Message Find Members Posts Add to Buddy List Postmaster General Player Council - Geographer Joined: 17 Jun 2011 Location: California Status: Offline Points: 6903	Post Options Post Reply Quote Rill Report Post Thanks(1) Quote Reply Posted: 31 Aug 2015 at 03:46
	try clearing the cache and refreshing the page -- multiple times. GM TC, I have been having this problem intermittently and filed a petition about it, #11324 The page loads and then hangs when it says waiting for az.lotsnumbers.msecnd.net (where lotsa numbers is a string of numbers)

Dungshoveleux Members Profile Send Private Message Find Members Posts Add to Buddy List Postmaster Joined: 09 Nov 2013 Status: Offline Points: 935	Post Options Post Reply Quote Dungshoveleux Report Post Thanks(0) Quote Reply Posted: 04 Sep 2015 at 23:37
	Never fully got to the bottom of this but Germany was okay and using IE seemed to work "better" too. Back on Chrome in London, all is fine. Thanks Rill/Rikoo for the suggestions.