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GM Stormcrow View Drop Down
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Joined: 23 Feb 2010
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Points: 3820 		Post Options Post Options   Thanks (0) Thanks(0)   Quote GM Stormcrow Quote  Post ReplyReply Direct Link To This Post Topic: Facebook Authentication Problems
    Posted: 28 Jan 2022 at 17:43
Originally posted by Artemisia Artemisia wrote:

Originally posted by Artemisia Artemisia wrote:

Today's error thrown by the facebook authentication gateway looks even more serious:

Error Accessing App
We're sorry, but the application you're trying to use doesn't exist or has been disabled.



And again this evening.  Been going on a few hours.

Still going, or self-resolved (ie facebook, curse them to hell and back)?

Please do let us know.  I also thoroughly recommend setting up an alternate (direct) login on your account (through player settings) - so when fb have an issue, you can still get in.

SC
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Joined: 20 Oct 2021
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Points: 5 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Artemisia Quote  Post ReplyReply Direct Link To This Post Posted: 27 Jan 2022 at 21:46
Originally posted by Artemisia Artemisia wrote:

Today's error thrown by the facebook authentication gateway looks even more serious:

Error Accessing App
We're sorry, but the application you're trying to use doesn't exist or has been disabled.



And again this evening.  Been going on a few hours.
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Points: 5 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Artemisia Quote  Post ReplyReply Direct Link To This Post Posted: 02 Dec 2021 at 19:07
And working again as within a couple of minutes of posting that...
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Points: 5 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Artemisia Quote  Post ReplyReply Direct Link To This Post Posted: 02 Dec 2021 at 19:03
Today's error thrown by the facebook authentication gateway looks even more serious:

Error Accessing App
We're sorry, but the application you're trying to use doesn't exist or has been disabled.
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Originally posted by GM Stormcrow GM Stormcrow wrote:

Hi everyone,

This massive PITA is something facebook have done, for unknown reasons - they've put our app into "testing mode".  

We've been in touch and they promise to get it sorted out soonest - whatever that means.

In the meantime, you can try logging in on the website - but using your facebook credentials here:  https://elgea.illyriad.co.uk and select "Facebook" under 'Choose Your Authentication'.  This *might* work.

Otherwise, please get in touch with Illy via the facebook page, and we can try and get you enabled as a tester - which would then let you in via the facebook app.

I'll keep you posted if/when we hear anything else from facebook.

Thanks for you patience.


My understanding of timescales etc puts a FB `soonest` somewhere out past eon Wink
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Joined: 27 Mar 2017
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Points: 44 		Post Options Post Options   Thanks (0) Thanks(0)   Quote SOKAPOPIS Quote  Post ReplyReply Direct Link To This Post Posted: 21 Oct 2021 at 15:17
Im finally in .
Thanks devs and **** Facebook .
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Points: 44 		Post Options Post Options   Thanks (0) Thanks(0)   Quote SOKAPOPIS Quote  Post ReplyReply Direct Link To This Post Posted: 21 Oct 2021 at 14:45
i have posted on facebook illy page ; for some reason what i ve posted is not there anymore and my problem still not solve . Still no way to log in threw facebook authetification . That s more than 24 H that im trying now .
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GM Stormcrow View Drop Down
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Joined: 23 Feb 2010
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Points: 3820 		Post Options Post Options   Thanks (1) Thanks(1)   Quote GM Stormcrow Quote  Post ReplyReply Direct Link To This Post Posted: 21 Oct 2021 at 13:07
Hi everyone,

This massive PITA is something facebook have done, for unknown reasons - they've put our app into "testing mode".  

We've been in touch and they promise to get it sorted out soonest - whatever that means.

In the meantime, you can try logging in on the website - but using your facebook credentials here:  https://elgea.illyriad.co.uk and select "Facebook" under 'Choose Your Authentication'.  This *might* work.

Otherwise, please get in touch with Illy via the facebook page, and we can try and get you enabled as a tester - which would then let you in via the facebook app.

I'll keep you posted if/when we hear anything else from facebook.

Thanks for you patience.
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Points: 5 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Artemisia Quote  Post ReplyReply Direct Link To This Post Posted: 21 Oct 2021 at 12:43
I sent a message to the facebook page and am now a tester and can access my account again.  Thanks for bringing that to our attention Tensmoor
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Points: 44 		Post Options Post Options   Thanks (0) Thanks(0)   Quote SOKAPOPIS Quote  Post ReplyReply Direct Link To This Post Posted: 21 Oct 2021 at 09:41
this havent been solved yet ... it s seriouly becoming annoying . Is there a dev who cares about this game ?
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