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Casombra 
New Poster
Joined: 10 Jan 2012
Location: New Zealand
Status: Offline
Points: 23
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 Posted: 26 Jan 2012 at 08:36 |
 A_Lone_Wolf wrote:
Having same problem. Using IE8, IE9, and Safari. Tried on four different Windows OSes and an iPad 2. Cleared all history, cookies, and temporary internet files. Changed IP and still have the same problem. |
Yes I have tried IE and other browser options to no avail. 
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A_Lone_Wolf
New Poster
Joined: 26 Jan 2012
Location: Coachella, CA
Status: Offline
Points: 1
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Posted: 26 Jan 2012 at 08:32 |
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Having same problem. Using IE8, IE9, and Safari. Tried on four different Windows OSes and an iPad 2. Cleared all history, cookies, and temporary internet files. Changed IP and still have the same problem.
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Casombra
New Poster
Joined: 10 Jan 2012
Location: New Zealand
Status: Offline
Points: 23
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Posted: 26 Jan 2012 at 08:27 |
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I am having the same problems. I was logged in, went to make dinner and came back to find myself logged out. Tried to log back in and it keeps kicking me out. I use Firefox.
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Rill
Postmaster General
Player Council - Geographer
Joined: 17 Jun 2011
Location: California
Status: Offline
Points: 6903
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Posted: 25 Jan 2012 at 23:14 |
There are new complaints about being kicked from Illy in global chat today, specifically Kojak mentioned something. Appears to be an ongoing problem. Anything users can do when this is happening to help you identify and correct the problem?
Update: Problems are noted in both Chrome and IE9, although they are not consistent across all users.
Problems appear to resolve when the user clears browser history, download history and cache and reloads.
If you are having problems getting logged out when you log in to Illy, try going to your browser tools and clearing browser history, download history and browser cache. This may resolve the problem.
Edited by Rill - 25 Jan 2012 at 23:22
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Prares
New Poster
Joined: 27 Mar 2011
Location: Sydney, AU
Status: Offline
Points: 39
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Posted: 25 Jan 2012 at 13:19 |
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All working well now, thanks TC and Luna.
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White Beard
Greenhorn
Joined: 21 Aug 2011
Location: AUS
Status: Offline
Points: 53
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Posted: 24 Jan 2012 at 19:18 |
Thank you ThunderCat, it is working great this morning.
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GM ThunderCat
Moderator Group
GM
Joined: 11 Dec 2009
Location: Everywhere
Status: Offline
Points: 2157
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Posted: 24 Jan 2012 at 17:40 |
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Hopefully this is now resolved?
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GM Luna
New Poster
Community Manager
Joined: 22 Oct 2011
Location: Illyriad
Status: Offline
Points: 2042
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Posted: 24 Jan 2012 at 15:30 |
We are looking into it. Sorry for the inconvenience!
Luna
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GM Luna | Illyriad Community Manager | community@illyriad.co.uk 
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LadyMiranda
New Poster
Joined: 13 Dec 2011
Location: Canada
Status: Offline
Points: 1
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Posted: 24 Jan 2012 at 15:24 |
This has started with me as well, I get the "Chat disconnected - retrying" message and then with the very next action i perform, whether its changing cities or trying to chat, I get booted. I am using Google Chrome v.16.0.912.75m. I have cleared my cache, deleted cookies and done pretty much everything I can think of too fix it....
Please HELP!
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White Beard
Greenhorn
Joined: 21 Aug 2011
Location: AUS
Status: Offline
Points: 53
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Posted: 24 Jan 2012 at 10:27 |
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yes, started about 2 hrs ago. I can log in, but if I try and change villages I get logged out
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Tweet
Each time I log in I get logged out