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Topic Closed*** Chat disconnected - retrying ***

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Berylla View Drop Down
Wordsmith
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Joined: 31 May 2011
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Direct Link To This Post Posted: 21 Jul 2012 at 20:11
After a while I could get back in... odd problem.
I speak peace, but carry a war axe.
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Mona Lisa View Drop Down
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Joined: 22 Feb 2012
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Direct Link To This Post Posted: 21 Jul 2012 at 20:24
I was on all morning without issue, then tried switching to my alt...  and POOF... on for about 30 sec to 1 min ... chat failing to connect the entire time... and then poof!  kicked out ...


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GM Luna View Drop Down
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Joined: 22 Oct 2011
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Direct Link To This Post Posted: 21 Jul 2012 at 20:27
Hello all,

We are aware of the issue but don't yet have any updates on a resolution. Thanks for your patience!

Luna
GM Luna | Illyriad Community Manager | community@illyriad.co.uk

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dunnoob View Drop Down
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Direct Link To This Post Posted: 21 Jul 2012 at 20:53
Some hours later, as reported by others, after a relogin caused by my ISP my recipe "clear cache" to get out of the login loop failed.  Kill Illy cookies also didn't do the trick, but enabling GC+AC apparently helped.  It is good that others also report problems, this can't be a bad case of hallucinations only on my side. Tongue 
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Mona Lisa View Drop Down
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Direct Link To This Post Posted: 21 Jul 2012 at 22:17
... yes . . . most annoying  . . .
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Direct Link To This Post Posted: 21 Jul 2012 at 22:20
Today I played without problem, now I cannot stay online more than 10 seconds.

Luna, TC, you should definitively start thinking about a live test server. Updating every day your code on the real server is really really really not a good idea. Ask any IT professional about it. 
It's only a matter of time and you will involuntary do some real damage...
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Direct Link To This Post Posted: 21 Jul 2012 at 22:21
Hope it is fixed soon, didn't matter what I used, chrome, ie or firefox ...all have the same issue and kicked me out after gc and ac chat ......what are my troops doing ??? partying I am SURE!!! My beer will be gone, the men laying about...... will be a mess to put back together lol
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Joined: 02 Nov 2011
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Direct Link To This Post Posted: 21 Jul 2012 at 22:47
illyriad seems to log off after a fixed number of failed attempts to connect to chat.  refreshing the page restarts the count, so those desperate to stay on can watch the failure count and refresh after five or so failed attempts.  after several minutes, i was able to connect to chat and have not had any additional problems remaining connected.
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Joined: 07 Jun 2012
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Direct Link To This Post Posted: 21 Jul 2012 at 22:58
Aw man! I was hoping this would be fixed by the time I got off of work! lol. still kicking me. grrr.
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EvilKatia View Drop Down
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Direct Link To This Post Posted: 21 Jul 2012 at 23:12
Patience and waiting some time before reconnecting seem to be the key its been doing that to me last night and today the whole day sigh
Kat

'They have to always turn a forum post into a badly written book that gives a headache and takes your iq points' - AO
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