Play Now Login Create Account
illyriad
  New Posts New Posts RSS Feed - *** Chat disconnected - retrying ***
  FAQ FAQ  Forum Search   Register Register  Login Login

Topic Closed*** Chat disconnected - retrying ***

 Post Reply Post Reply Page  <1234 7>
Author
Binky the Berserker View Drop Down
Forum Warrior
Forum Warrior
Avatar

Joined: 19 Jul 2011
Status: Offline
Points: 257
Direct Link To This Post Posted: 25 Jul 2012 at 05:11
Having the problem now for the first time. very annoying. hope it gets fixed soon. Can't stay logged in for more then 30 secs
Back to Top
RatuJone View Drop Down
Greenhorn
Greenhorn
Avatar

Joined: 15 Jul 2011
Status: Offline
Points: 67
Direct Link To This Post Posted: 25 Jul 2012 at 05:04
Started again just now.....it is definitely tied to the AC (GC as well?) AC disappears and I get kicked...AC stays away I can log on but get kicked within a minute. D**ned annoying!!
I'm pretty Harmless, really :)
Back to Top
Rill View Drop Down
Postmaster General
Postmaster General
Avatar
Player Council - Geographer

Joined: 17 Jun 2011
Location: California
Status: Offline
Points: 6903
Direct Link To This Post Posted: 22 Jul 2012 at 09:53
Anecdotally, things seem to be a bit better now.  An informal poll of the folks in gc did not turn up anyone currently having issues with this.  Of course, it's possible that the people having issues have given up or are just not able to get online to complain.  However, a number of people who did have issues say they are not having them any longer.
Back to Top
GM ThunderCat View Drop Down
Moderator Group
Moderator Group
Avatar
GM

Joined: 11 Dec 2009
Location: Everywhere
Status: Offline
Points: 2157
Direct Link To This Post Posted: 22 Jul 2012 at 05:03
Hi 

If you are still experiencing issues could you send a traceroute to accounts@illyriad.co.uk

The traceroute should be to: elgea-notify.illyriad.co.uk

On windows you would do this by running the following at a command prompt:

tracert elgea-notify.illyriad.co.uk

Also please indicate what part of the world you are in and who your internet service provider is (e.g.  ATT, Comcast, etc)


Edited by GM ThunderCat - 22 Jul 2012 at 05:15
Back to Top
GM ThunderCat View Drop Down
Moderator Group
Moderator Group
Avatar
GM

Joined: 11 Dec 2009
Location: Everywhere
Status: Offline
Points: 2157
Direct Link To This Post Posted: 22 Jul 2012 at 04:32
We are investigating these network issues with our server hosting company.
Back to Top
Rill View Drop Down
Postmaster General
Postmaster General
Avatar
Player Council - Geographer

Joined: 17 Jun 2011
Location: California
Status: Offline
Points: 6903
Direct Link To This Post Posted: 22 Jul 2012 at 04:20
The latest word from GM Luna is that it might be on the host server side, per her comment in global chat.  They are trying to get it fixed.
Back to Top
iaikidou View Drop Down
New Poster
New Poster


Joined: 22 Jul 2012
Location: United States
Status: Offline
Points: 2
Direct Link To This Post Posted: 22 Jul 2012 at 04:09
devs please help us!!!!!!!!
Back to Top
iaikidou View Drop Down
New Poster
New Poster


Joined: 22 Jul 2012
Location: United States
Status: Offline
Points: 2
Direct Link To This Post Posted: 22 Jul 2012 at 04:04
same issue here... log in, do 1 thing, get booted, repeat Ouch

chrome, ff, and mobile android browser
Back to Top
Mona Lisa View Drop Down
Wordsmith
Wordsmith
Avatar

Joined: 22 Feb 2012
Status: Offline
Points: 120
Direct Link To This Post Posted: 22 Jul 2012 at 03:25
grrrr....  memories of post patch EQ or WoW

... whatever someone is playing with in the background isn't working... hope it isnt part of the new "upgrade"....

Hrmph....  seems even harder to get in now... retying before got me in ... now it is being ...  an even bigger pain.....





Edited by Mona Lisa - 22 Jul 2012 at 03:37
Back to Top
Starry View Drop Down
Postmaster
Postmaster
Avatar

Joined: 20 Mar 2010
Location: California
Status: Offline
Points: 612
Direct Link To This Post Posted: 22 Jul 2012 at 03:03
I can't do anything in the game, I log in and as soon as click anything, I'm logged out.  Can't play the game this way.   :(

Edit:  Btw, closing both chats (GC/AC) doesn't solve the problem, I still get logged out.    


Edited by Starry - 22 Jul 2012 at 03:04
CEO, Harmless?
Founder of Toothless?

"Truth never dies."
-HonoredMule

Back to Top
 Post Reply Post Reply Page  <1234 7>
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.03
Copyright ©2001-2019 Web Wiz Ltd.