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Bolvar Fordragon View Drop Down
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Joined: 29 Apr 2013
Location: Greece
Status: Offline
Points: 17 		Direct Link To This Post Topic: Account Recovery
    Posted: 08 May 2013 at 10:47
Managed to enter my account somehow....

Close this.
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Bolvar Fordragon View Drop Down
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Joined: 29 Apr 2013
Location: Greece
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Points: 17 		Direct Link To This Post Posted: 08 May 2013 at 10:44
So this is so hard for the company to respond to my emails?
Why so much ignore?

Respond to my email is not that hard!
You wasted 4 months of my time cause you dont want to help me?
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Bolvar Fordragon View Drop Down
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Joined: 29 Apr 2013
Location: Greece
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Points: 17 		Direct Link To This Post Posted: 02 May 2013 at 19:32
I did contact them via email and still no answer!
Seems they want me to quit the game cause i will not start all over again!
I am ready to provide any infos if they want me to
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Arakamis View Drop Down
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Joined: 09 Jul 2012
Location: Waterdeep
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Points: 97 		Direct Link To This Post Posted: 02 May 2013 at 09:19
Because, no offense but you might be someone else trying to take over an account.

Well, I believe you are the legitimate owner of the account but they probably need something more than believing in words (perfectly understandable), so you need some sort of a proof that you really are the owner of the account. I don't know how you can provide such data but try contacting them through e-mails. That is your best shot in this imo.
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Bolvar Fordragon View Drop Down
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Joined: 29 Apr 2013
Location: Greece
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Points: 17 		Direct Link To This Post Posted: 02 May 2013 at 06:55
Is it possible to sent me a new verification email?
Cause i have created the email,tried to password recovery but the email is not verified and nothing happens.

I don't understand why is this so hard to change my email or sent me again a verification email.
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The_Dude View Drop Down
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Joined: 06 Apr 2010
Location: Texas
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Points: 2396 		Direct Link To This Post Posted: 01 May 2013 at 23:36
Bolvar, I don't think you will get any help.  As GM Luna says, the only way she can know you are legitimately the account owner is through the e-mail account attached to the player account.  This is understandable from the perspective of Illyriad Games.

I hope you start over with a new account.
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Tordenkaffen View Drop Down
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Joined: 16 Oct 2010
Location: Denmark
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Points: 821 		Direct Link To This Post Posted: 01 May 2013 at 20:42
Bolvar just start again - I don't think you'll get anywhere with the old one.

Careful what you tamper with. Find a good alliance to get you started and capture a few cities to reach the status quo.

Best wishes
"FYI - if you had any balls you'd be posting under your in-game name." - KP
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Epidemic View Drop Down
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Joined: 03 Nov 2012
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Points: 768 		Direct Link To This Post Posted: 01 May 2013 at 17:58
I can understand your frustration. I have a question...

Have you tried to log in by using only your character name and password?

Have you tried to experiment with the different types of authentication?
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Bolvar Fordragon View Drop Down
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Joined: 29 Apr 2013
Location: Greece
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Points: 17 		Direct Link To This Post Posted: 01 May 2013 at 16:16
Originally posted by GM Luna GM Luna wrote:

If you can't access the email address attached to the account in order to get the password reset, it is difficult to verify the account is actually yours. You need to work on getting your email access again it sounds like.

Luna


Seems you didnt read my post!
I said i tried to change my email and i entered a wrong one(Possibly non existant) and i cant access my account at ALL!
Nor my previous email is working and ofc not the email i was going to use!
And also the email i entered doesn't work cause i didn't verify it!
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KillerPoodle View Drop Down
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Joined: 23 Feb 2010
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Points: 1853 		Direct Link To This Post Posted: 30 Apr 2013 at 22:55
It sounded to me as though he mistyped the email address which is why he can't get access to the one you guys have registered.

Obviously it's easy to say that and hard to verify.
"This is a bad idea and we shouldn't do it." - endorsement by HM

"a little name-calling is a positive thing." - Rill
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