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Ptolemy 
Wordsmith
Joined: 02 Nov 2015
Location: Canada
Status: Offline
Points: 133
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 Posted: 01 Dec 2015 at 23:36 |
 Pellinell wrote:
One player being hacked seems enough reason to me to make a change. Whether or not it happens once a year or once a decade, it happens and therefore should be addressed.
It doesn't seem to be to much to ask or particularly difficult to implement a email verification. I've put a significant amount of time and effort into building and maintaining my account over the last four plus years. If this were to happen to me I'd be very upset with "we are sorry but even though it can be prevented you don't matter enough for us to fix it" that to me doesn't show the devs care very much about the community that make their game what it is.
Thus I ask again please fix this. |
I agree with Pell, if there is a chance of a hack, even if it is only 1% chance, the problem should be addressed. I don't want to get fully dedicated to the game, and than have someone hack my account and abandon.
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Angrim
Postmaster General
Joined: 02 Nov 2011
Location: Laoshin
Status: Offline
Points: 1173
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Posted: 02 Dec 2015 at 00:18 |
GM Rikoo wrote:
We are aware of possible hacking attempts and -- trust me -- keep a look out for them. Pass this on as an example of the importance of practicing security through tough passwords, not sharing accounts, etc. |
i wonder if you might have some data to share about the prevalence of illy account hacking, in a general sense.
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Sheza
Forum Warrior
Joined: 16 Oct 2012
Location: Kumala
Status: Offline
Points: 325
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Posted: 02 Dec 2015 at 00:19 |
I cant grasp what email would do to help. "This is to inform you that your account is abandoned" Wait no .. help.. now what? or Mail that says it will be .. that is same as cool down . right? And agree nwith person that said, one time is to much for someone hacked. we put money and time in here.
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If Horses don't go to Heaven when they die. then I want to go where they go.
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Deo Volente
New Poster
Joined: 12 Nov 2015
Location: usa
Status: Offline
Points: 9
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Posted: 02 Dec 2015 at 02:23 |
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Sheza I believe they are referring to email verification which upon confirming you want to abandon your account it would send you an email with a confirmation link. Which when clicked would finalize the process. This way if someone did obtain your password and tried to abandon your account they would be unable to do so without having access to your email account. Added layer of protection so to speak.
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Mr Damage
Postmaster
Joined: 01 Jan 2011
Status: Offline
Points: 598
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Posted: 02 Dec 2015 at 04:05 |
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I dont know what can be done to stop this happening but the day it happens to me will be the day I cease playing. Not a chance I would consider restarting because of something that I had no control over.
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Solanar
Forum Warrior
Joined: 11 Jan 2015
Status: Offline
Points: 312
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Posted: 02 Dec 2015 at 04:15 |
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I'm with you Mr. Damage. It would be one thing to start over after being razed to the newb circle, at least that has some gameplay, it's something else again to wake up one day and realize you lost 4 years of effort to no end.
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Inferno
New Poster
Joined: 20 Oct 2015
Status: Offline
Points: 11
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Posted: 02 Dec 2015 at 08:28 |
I like the idea of e-mail verification, think it'l help a lot with the issue.
And I know it's out of the question that you would return an account that has been abandoned, Rikoo, but maybe there could be some way of compensation? for those who lost their accounts due to hacking or w/e security compromise (whether they had a hand in it or not), like if they can provide info that they're the owner of said abandoned account within a certain amount of time, say 3-7days, they can get a new account with 1/3rd of their former account amount of cities and some kind of resource pack sent to them to help them rebuild, tho I believe the community itself can take care of that last part.
It's just an idea that I came up with on the fly so not sure if this would be possible either, It's just the players themselves are a huge aspect of Illy, and as Mr Damage said if I were them I won't bother starting over from scratch if I've been playing for 1+ years, so I think offering the means for these players to get back into the game won't be a bad idea at all.
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Dungshoveleux
Postmaster
Joined: 09 Nov 2013
Status: Offline
Points: 935
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Posted: 02 Dec 2015 at 09:05 |
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the email verification is a waste of time - if someone has your password they can change the email.
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Ander
Postmaster General
Joined: 24 Apr 2011
Status: Offline
Points: 1269
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Posted: 02 Dec 2015 at 13:36 |
Bobtron wrote:
My account has been manually abandoned, when never in a million years would i have abandoned it! Is there some 'hacker' or virus that is causing this? GMs, is it possible to reverse the abandonment when i did not consent to abandoning? This may also explain the abandonment of Half-Pint or Chet Militaire?
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Do you have sitters? There is a bug that "sometimes" gives your account access to your sitter.
I have a few times been able to access the account rights of the player I sit for.
How do I know? When I try to go back to my own account through this page http://elgea.illyriad.co.uk/#/Player/Account?page=sitter
instead of showing "Return to your account" it just shows your sat account's sitter page that says "Accounts you sit for" and "Sitters on your account".
I dont know how to reproduce this problem, but it has happened to other people as well.
Once a person reported this problem to GM Luna. (I can give name of the player if the devs wants to check conversation with GM Luna regarding this problem). I believe GM Luna asked for screenshots and he was in no position to give that because he had logged out from the sat account.
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Sheza
Forum Warrior
Joined: 16 Oct 2012
Location: Kumala
Status: Offline
Points: 325
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Posted: 02 Dec 2015 at 13:46 |
Cant someone change the email? I think if they hack into abandon they can use the "change email" thats why a timer would be best I think. or a code we get to protect our accounts.
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If Horses don't go to Heaven when they die. then I want to go where they go.
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