01APR11 - Chat Block

Hi All,

No, not an April Fool.

As promised for a mighty long time you now have the option to choose whose chat posts you see (or not), and UIv2 has enabled this to happen.

To block a player (ie disregard and do not display his chat posts)

• Click on the player's name, and choose Block in Chat
• Please note that this will take you from your current page to the Chat Channels page to confirm the block by showing you your current block list, so if you're in the middle of writing a long ingame mail, don't block a player because (depending on your browser) you may lose the long email you were in the middle of writing.
  

To Unblock a player (or see who you have blocked)

• Open the Chat Channels page (satellite button from Mail icon up top)
• On the list of Blocked Players, find the player who you wish to unblock, and click "unblock"
• You will now see new posts from that player. You can also see older posts that you missed by refreshing your browser.

Please be aware of the following things:

• Blocking a player blocks them in both Global Chat as well as Alliance Chat.
• Blocking a player does not stop them from sending you ingame mails.
• Blocking a player does not block you from seeing their posts on the forums (ingame or this forum).
• Players posts are only blocked in UIv2; UIv1 has no awareness of chat block.
• Blocking a player does not notify the player or Global chat that they have been blocked.

Regards,


Edited by GM Stormcrow - 01 Apr 2011 at 23:49

It is safe to go back in the water!

What will be the major cause for war now?

YEAH! Block feature on the forums will solve ALL our problems!

Lionz Heartz wrote: Great feature and I hope to see this on the forums also? What will be the ETA for a block feature on the forums?

Answered already elsewhere, but to repeat... It's not going to happen anytime soon, if ever.

The forums are third-party written and hosted, and - whilst we can customise the software if we wish - we're really not interested in doing that.  Not only does it mean that upgrades/changes are very cumbersome, it also takes dev time away from game improvements.

Our internal dev team is concentrating on making the game itself better rather than on customising external forum software. 

tbh I believe most of the forum troll issues can be dealt with in terms of policy and (thence) enforcement rather than "new software" or software rewrites. 

At the moment our forum receives an average of 30 posts a day from an average of 20 different posters.  If that pitifully small volume can't be dealt with sensibly without software rewrites then we're doing it wrong to begin with - and so...  I think we probably are doing it wrong, and we need to change it.

And by "it" I mean purely and simply writing policies for each forum regarding trolls, acceptable language and behaviour etc, and then enforcing these policies to ensure the signal to noise ratio doesn't deteriorate further than it has currently. 

What is suitable for the Bitter Sea forum is different to what is suitable for the Announcements forum.

MOD Strategos is currently coming up with a list of forum policies that deal with various issues from trolling to posting in various forums, and as soon as these are agreed internally then we'll make them public and begin enforcement of them.

Regards,

SC




Edited by GM Stormcrow - 01 Apr 2011 at 20:05