Angrim wrote:
Lwyllyn wrote:
It's not as if I am trying to start an uprising against you, I am merely
telling illy that everything you do has GM Stormcrow's full support. | GM Rikoo will have GM SC's full support just as GM Luna had GM SC's full support. it is absolutely essential that the community manager have the full support of the company; if that support were ever perceived to waver as a result of player pressure, the community manager position would lose all authority. if one frames one's argument as a contest with the community manager, one should expect to lose the argument. as a matter of strategy, players should find another way to approach whatever problem they are seeking to address.
|
Excuse me, but when one of your employees received complains from your clients, you have to address the complaints
AND back up the employee
at the same time ...
Doing either one and ignoring the other obligation is tipping the boat towards unbalanced situations where the employee loses all authority, as you said, or the clients lose all their willingness to keep doing business with your company.
The way I see it, if this situation keeps up we are soon going to see alliances mass-abandon ... if that is what the DEVs want, then hey, fine by me, but I think that it is our obligation to point out that things are going downhill ...
KillerPoodle wrote:
I agree but I also believe the flip side
which is that it's also essential that the company have the full support
of the player community, specifically the vets, rather than relying on
fresh meat to keep them afloat.
|
How many people stayed from that huge influx of players from that google ad, last year .?.
LoU players will not stick around to a game that is so obviously tipping on its heels, especially after they just got kicked out of another game they played for years ...
abstractdream wrote:
The community manager can ban whoever he wants
from GC and I wont notice. He can delete whatever forum posts he pleases
and I wont care. I believe that is the majority view. I could be wrong
but I doubt it.
|
I have a different opinion ... we are either a community or we are just a jumble of random people playing the same game ... in that regard, I didn't have any much of a personal interaction with most people that got whacked with the banhammer, but I still find the way they got that treatment aggravating ... if we ignore the issue just because it is not banging on our doors, then we shouldn't complain that the DEVs ignore the community, because we will be ignoring it as well ...
Brandmeister wrote:
Under normal conditions, I think it's possible to
have a sensible disagreement between developers and customers without
resorting to either player invective or GM censorship. |
Of course you can ... you cannot imagine what different kinds of hell I have raised in the official League of Legends fora, in both European servers ... do they ban my accounts or erase my posts .?.
No ! They even sent me a rare Teemo statue for my contribution
Malek wrote:
If nobody wants to help the new players in BL, then player retention will be non existent there.
It is always cheaper to retain a customer than it is to attract a new one. |
+100000
Lwyllyn wrote:
That said- the fact that this thread has more
participants than just me and GM Rikoo seems to show that there is an
underlying issue, and not just one isolated incident with one lone
player. And for one lone player of 18 months in GC so far, the
thought of clicking 'abandon' is akin to moving 8000 miles from your
family and friends and throwing your phone in the ocean. Not a decision
all of us can take lightly. |
It is not only that ... I have had no problem with GMs so far and I didn't mind the lack of updates nor bugs ... I didn't even complain about them even when I was personally inconvenienced by shadow blockades and stuff like that ...
You do not need a prior problem to spot a current one ... and at the moment this sudden "hey it is in the rules, here is a ban" mentality is ruining the gaming mentality and the fun of the game ... if we are going to watch whatever we say as if the GMs are like a weird school principal that is just looking for an excuse to expel you from school, then where is the fun in that .?.
And especially when your own promised and words (see all the unfinished stuff and projects) are already dust in the wind, deciding one day that you should hold your clients accountable for every little thing they say, is to say the least bad marketing.
Myll wrote:
My two cents on the community as a
whole: we are getting many new players, and this trend will continue on
through the month of May when Lords of Ultima (LoU) shuts down,
regardless other marketing efforts. We need to embrace the new players
and welcome them in - many are experienced gamers and will be great for
the game. I have said this many times: the first 24-48 hours are
critical to Retention of new players. |
Why .?. I already feel bad for advertising the game in other game's forum and parading Illyriad around a good game to play with a nice community ... as the situation stands though, how could I, in good conscience, make people stay in a game that I wouldn't in good faith propose to others .?.
Coltaine Blackwing wrote:
It's not just directed at the GMs,
either. Between the wars, personal attacks and people intentionally
bringing up real life topics they know are controversial and forbidden, GC is almost constantly setting a poor example to new players and alienating vets.
I'm disgusted by the fact that they now complain about being silenced
for repeatedly bringing negativity into GC without offering anything
else to justify their presence on chat. Anything else a person may do in
the game with an alliance or friends is irrelevant when speaking to the
community as a whole. The real truth is that the attitudes of the
players have driven more people from GC and Illy than anything the GMs
could possibly do. |
True ... but did the players that do/dis that get the banhammer .?. Nope ... it was mostly people that try to put a lid on things ... which explains the complaints on the matter ...