Security Problem Again? Oct 16 |
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Rill
Postmaster General Player Council - Geographer Joined: 17 Jun 2011 Location: California Status: Offline Points: 7078 |
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Posted: 17 Oct 2016 at 06:31 |
I get an error connection timed out when I try to reach the Illy website. Tried clearing my browser cache, no dice. Tried down for everyone or just for me, says it's down for everyone.
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Rill
Postmaster General Player Council - Geographer Joined: 17 Jun 2011 Location: California Status: Offline Points: 7078 |
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Managed to get to elgea.illyriad.co.uk to try to log on. It's not loading. Or rather, to be clear, when I type my username and password, I get the circle of doom.
Edited by Rill - 17 Oct 2016 at 06:35 |
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Rill
Postmaster General Player Council - Geographer Joined: 17 Jun 2011 Location: California Status: Offline Points: 7078 |
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When I get to something approximating an Illy page, it comes up with all the buttons on the side and a note at the bottom "waiting for assets.illyriad.net"
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Rill
Postmaster General Player Council - Geographer Joined: 17 Jun 2011 Location: California Status: Offline Points: 7078 |
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I'm using Chrome on a chromebook.
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GM Stormcrow
Moderator Group GM Joined: 23 Feb 2010 Location: Illyria Status: Offline Points: 3926 |
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Hi Rill,
It's related to the globalsign security certificate thing that happened on Friday(?). Try TC's suggestion from this post: http://forum.illyriad.co.uk/unable-to-log-in-to_topic6991_post95146.html#95146 and see if that helps... Otherwise, it's cascading down as various cert auth services hit their 4-day cache refresh... Apologies, but not our issue. I couldn't access the forums for 3 hrs yesterday from East Coast FL, but could when I RDP'd into the West Coast of FL; it's weird when a major infrastructure partner has a brainmelt. Let us know how you get on! SC
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Bobtron
Wordsmith Joined: 21 Mar 2015 Location: Canton Status: Offline Points: 123 |
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just got this problem when i attempted to acess my alt thru the sitter function.. and was online moments before...so if you're connected to elgea.illyriad.co.uk website right now, would recommend that you not reload or sitter other accounts for the time being lest the connection is lost
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I support the Undying Flame!
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Melissa The Tru
New Poster Joined: 15 Oct 2016 Location: Colorado Status: Offline Points: 3 |
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Having the same issues, cannot login on the app or online |
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Rill
Postmaster General Player Council - Geographer Joined: 17 Jun 2011 Location: California Status: Offline Points: 7078 |
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There are no instructions for a chromebook, but apparently some combination of clearing all site data and turning off the computer works. Try just turning the computer off and back on again first, unless you are much better than I am at remembering stored passwords ...
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GM Stormcrow
Moderator Group GM Joined: 23 Feb 2010 Location: Illyria Status: Offline Points: 3926 |
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All resolved now, hopefully...?
The last wave of the GlobalSign cert nightmare crashing around all our heads... at least, I hope! Let us know if any further problems. Best, SC
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Rill
Postmaster General Player Council - Geographer Joined: 17 Jun 2011 Location: California Status: Offline Points: 7078 |
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All fine for me, thanks.
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