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Content Patch & Server Maintenance 6SEP17 0430UTC

Printed From: Illyriad
Category: News & Announcements
Forum Name: News & Announcements
Forum Description: Changes, patch release dates, server launch dates, downtime notifications etc.
URL: http://forum.illyriad.co.uk/forum_posts.asp?TID=7287
Printed Date: 28 Mar 2024 at 12:24
Software Version: Web Wiz Forums 12.03 - http://www.webwizforums.com


Topic: Content Patch & Server Maintenance 6SEP17 0430UTC
Posted By: GM Cerberus
Subject: Content Patch & Server Maintenance 6SEP17 0430UTC
Date Posted: 23 Aug 2017 at 23:15
Greetings All!

We'll be taking some time again for server maintenance and content integration on the 6th of September at 0430 UTC (0030 EDT) with a window of approximately 6 hours.  During this time there will be a time stoppage across all of the Elgea server for the duration of the outage.  Events such as movements, attacks, sieges, builds, etc. already taking place will proceed during the downtime. All pending events in the queue will be frozen in time when the maintenance begins at 0430 Server Time, and will be processed in the correct order when the servers are brought back online.  Announcements will be made via Twitter and Facebook for updates on server status. Please note that with the down time there may be discrepancies in time stamps for events effected by maintenance as time stamps will match the process time.

For clarity we have provided a maintenance start time table for multiple time zones:

Weds 6th Sept at 0530 BST (eg 5:30AM in the UK)
Weds 6th Sept at 0430 UTC (eg 4:30AM on the Game Server clock)
Weds 6th Sept at 0030 EDT (eg 12:30AM on the Eastern Seaboard of the USA)
Tues 5th Sept at 2330 CDT (eg 11:30PM in Central USA)
Tues 5th Sept at 2130 PDT (eg 9:30PM Pacific Seaboard USA)

We will be working diligently to bring the servers back up as quickly as possible and are excited to introduce new content to the players of Illyriad.



Replies:
Posted By: ElfLark
Date Posted: 24 Aug 2017 at 01:11
Looking forward to seeing new content! A smorgasbord!

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Who would you be if you stopped being all the things you are not?


Posted By: The Reaper
Date Posted: 24 Aug 2017 at 16:40
A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server)

So, whats up with that?


Posted By: Eresh
Date Posted: 24 Aug 2017 at 16:40
Any spoilers for what's coming? If you leave it up to the imaginations running riot in gc/ac right now, then it's going to be a 100% let down no matter how plentiful or how amazing the new content is.


Posted By: Eresh
Date Posted: 24 Aug 2017 at 16:42
Originally posted by The Reaper The Reaper wrote:

A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server)

So, whats up with that?

It's called the server went boom. It happened like 60 seconds ago, take a breath.. it'll be back :)

edit - see, already back


Posted By: Starry
Date Posted: 24 Aug 2017 at 16:46
Yes the game is back but chat is not working:

*** Chat disconnected - retrying ***


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CEO, Harmless?
Founder of Toothless?

"Truth never dies."
-HonoredMule



Posted By: DeliciousJosh
Date Posted: 24 Aug 2017 at 16:48
Originally posted by Starry Starry wrote:

Yes the game is back but chat is not working:

*** Chat disconnected - retrying ***


Thank goodness! ;)


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PublicRelations
HumanResources


Posted By: kodabear
Date Posted: 24 Aug 2017 at 16:49
how can i sleep with the game broken?


Posted By: Mahaut
Date Posted: 24 Aug 2017 at 16:51
Well?

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Posted By: Jadefae
Date Posted: 24 Aug 2017 at 16:54
Put in a petition,  Ticket number 12264


Posted By: Mahaut
Date Posted: 24 Aug 2017 at 17:04
Lots of other bugs other that chat not working. Game is not showing bombardments and also not updating res shipments


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Posted By: Jadefae
Date Posted: 24 Aug 2017 at 17:06
Yes Illy has been buggy and slow since server maintenence


Posted By: Lord Stanley
Date Posted: 24 Aug 2017 at 17:25
Originally posted by Eresh Eresh wrote:


It's called the server went boom. It happened like 60 seconds ago, take a breath.. it'll be back :)

edit - see, already back

Server went boom?
Sounds Serious. 
Can we use Viagra to get the server back up? 


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//elgea.illyriad.co.uk/a/b/309517/av.jpg


Posted By: Millia36
Date Posted: 24 Aug 2017 at 17:26
My building queue is stuck completing a Clay Pit upgrade and my diplomats are stuck completing a scout mission. The same with my vans completing a quest.


Posted By: The Reaper
Date Posted: 24 Aug 2017 at 17:27
Yup. I have 50 van loads stuck completing as well. Talk about wasted effort and prestige.


Posted By: Yitshak
Date Posted: 24 Aug 2017 at 17:29
Everybody's talkin' at me
I don't hear a word they're saying
only the echos of my miiiind



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Remember to be nice to the squirrel.


Posted By: Wartow
Date Posted: 24 Aug 2017 at 17:33
I think the Omen hit DEVS and plundered the server.

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Posted By: Tensmoor
Date Posted: 24 Aug 2017 at 17:43
Originally posted by Wartow Wartow wrote:

I think the Omen hit DEVS and plundered the server.


Me likey LOL


Posted By: white willow
Date Posted: 24 Aug 2017 at 17:44
great song yitty


Posted By: Tensmoor
Date Posted: 24 Aug 2017 at 18:00
Just had a look at the network traffic to the server from the in-game scripts. Everything seems normal apart from the lack of chat traffic and the trade movement page - that is asking for updates every second. I'd advise switching from your trade movement page to reduce the load on the server while they are trying to fix the problems...


Posted By: Leela
Date Posted: 24 Aug 2017 at 18:04
Thanks for the tip. I only have a couple of minutes to send out stuff before work so my fingers are crossed that this will resolve soon.

Given the size and scope of the game I understand the occasional issue :)
Still the best thing out there


Posted By: Starry
Date Posted: 24 Aug 2017 at 18:11
Actually, things are not normal in all areas.   Sieges are not functioning, updates to resources (queuing troops or structure builds) are not updating unless you refresh.   When I refresh, I am logged out of the game.

I would caution about doing anything important or that would cause you to lose resources or troops until the Devs let us know what is going on.  


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CEO, Harmless?
Founder of Toothless?

"Truth never dies."
-HonoredMule



Posted By: Leela
Date Posted: 24 Aug 2017 at 18:11
And now apparently nothing is actually "reaching" its destination... my troops are also just hovering there saying "completed" but with no result.

Time to head to work and hope when I can log back on all will be well


Posted By: Lord Stanley
Date Posted: 24 Aug 2017 at 18:17
I have sent a mass mail to my alliance to log off. I figure perhaps having us off will make it easier for them to fix things.

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//elgea.illyriad.co.uk/a/b/309517/av.jpg


Posted By: Mahaut
Date Posted: 24 Aug 2017 at 18:20
Just to add to the entertainment value, apparently all the alliance tax vans are busily returning the taxes instead of bringing them back.
VTX is having a tax rebate day apparently.


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Posted By: Starry
Date Posted: 24 Aug 2017 at 18:31
lol  Mahaut.     Sorry to laugh but that is one strange bug in the system.   

Yea, it's time to log off.   Good luck everyone!  :)


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CEO, Harmless?
Founder of Toothless?

"Truth never dies."
-HonoredMule



Posted By: GM ThunderCat
Date Posted: 24 Aug 2017 at 18:31
Was a server glitch, looking into it. Sorry :-/


Posted By: Dungshoveleux
Date Posted: 24 Aug 2017 at 22:10
Dear GM's,
Thank you.
Regards,
Baldrick


Posted By: Urian
Date Posted: 06 Sep 2017 at 05:45
its down now


Posted By: Urian
Date Posted: 06 Sep 2017 at 06:42
whats going on?


Posted By: Tensmoor
Date Posted: 06 Sep 2017 at 07:07
As it says on the login page they are doing some more server maintenance and also applying some patches to the content. What that content is none of us know. If you have a look at the first post in this thread there is a schedule in various time zones of when they expect it to be back up.


Posted By: GM Cerberus
Date Posted: 06 Sep 2017 at 10:11
The server are now back online.  Enjoy your play!


Posted By: Tensmoor
Date Posted: 06 Sep 2017 at 10:19
Thanks Cerb - any info on the 'new content'?



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