No Chat in Firefox?
Printed From: Illyriad
Category: Strategies, Guides & Help
Forum Name: Technical Support
Forum Description: Post your technical support related questions here.
URL: http://forum.illyriad.co.uk/forum_posts.asp?TID=10774
Printed Date: 23 Apr 2024 at 10:37
Software Version: Web Wiz Forums 12.03 - http://www.webwizforums.com
Topic: No Chat in Firefox?
Posted By: Jadefae
Subject: No Chat in Firefox?
Date Posted: 11 Mar 2020 at 20:33
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For 2 days now I have had no chat on my Firefox browser. Is anyone else running into this? Ticket number 13173
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Replies:
Posted By: Tensmoor
Date Posted: 11 Mar 2020 at 23:55
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What version of Firefox Jadefae? I had a similar problem with Developer Edition of Firefox earlier and that was down to them implementing the change to not supporting TLS 1.1 early. I found a workaround that made it work again: Press CTRL + SHIFT + K to open the console. Reload Illy and look for a message in the console saying that something was blocked/failed due to TLS version. Open the blocked URL in a new tab and it should show a dialog giving you the option to enable the previous version of TLS but it does say they will be permanently blocked in a future version.
Doing that and then reloading allows the chats to work again. Tens
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Posted By: Jadefae
Date Posted: 12 Mar 2020 at 09:26
| Seems that whatever the server issue were cause it. But thanks for trying to help tens you is awesomeness! |
Posted By: Tensmoor
Date Posted: 12 Mar 2020 at 09:33
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Glad you're back up and running :) The original post by TC on the problem is linked below. https://forum.illyriad.co.uk/04mar20-new-notifications-chat-system_topic10770_post106765.html#106765" rel="nofollow - https://forum.illyriad.co.uk/04mar20-new-notifications-chat-system_topic10770_post106765.html#106765
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Posted By: Beleg
Date Posted: 18 Mar 2020 at 09:39
| *** Chat disconnected - retrying *** |
Posted By: Thirion
Date Posted: 18 Mar 2020 at 10:41
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Same here. Tried what Tensmoor suggested but i didn't get an option to chose another TLS version. It might be a different problem though. as i get "PR_CONNECT_RESET_ERROR". |
Posted By: Beleg
Date Posted: 18 Mar 2020 at 13:27
| It's back after logging in again (and clearing cache) but maybe that's not what fixed it. |
Posted By: Tensmoor
Date Posted: 18 Mar 2020 at 15:38
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I did have chats working in Firefox v73.0.1 however after upgrading to v74.0 all chats are now gone. I'm looking to see if there is a good method of being able to roll back to the previous version.
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Posted By: Tensmoor
Date Posted: 18 Mar 2020 at 18:09
Chats now working in Firefox v74.0 
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Posted By: GM ThunderCat
Date Posted: 19 Mar 2020 at 20:13
| Should be fixed |