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Eddy View Drop Down
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Joined: 29 Sep 2012
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Eddy Quote  Post ReplyReply Direct Link To This Post Topic: No pages load
    Posted: 03 May 2015 at 10:09
Since some time on Friday (May 1st), chromium has been unable to complete loading of any page, aside from the Login page (which is where I end up after a while, because no page has loaded enough to talk to the server). I see the "Welcome to Illyriad" banner and the page-top controls (including the little green blob that tells me I have two unread player mails - that I can't get at). Those controls don't, when I hover them, show the side-blobs for their subordinate pages. The city-change arrows to either side of the drop-down don't do anything, but the drop-down itself does work - although the page-top controls all get dimmed when I use it, suggesting the city-change hasn't completed.

I am effectively shut out of the game.

     Eddy.
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Tensmoor View Drop Down
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Joined: 07 Apr 2015
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Tensmoor Quote  Post ReplyReply Direct Link To This Post Posted: 03 May 2015 at 10:40
I've just loaded it ok in chrome so I would say the problem lies at your end. Have you installed any new addons to chrome or new versions of existing ones? If so try disabling them then reloading. Also try clearing your cache (not sure how to do it in chrome).

If neither of those work can you try another browser? If it works then it would point to a problem with chrome.

Are you suffering from low bandwidth on your internet connection? That can cause problems with some graphic intensive sites.

I'll keep thinking about other possible solutions but if you get it sorted can you drop me a IGM (Tensmoor) to let me know.

Tensmoor
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GM ThunderCat View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote GM ThunderCat Quote  Post ReplyReply Direct Link To This Post Posted: 03 May 2015 at 15:51
Can you get to: http://az667525.vo.msecnd.net/precompressed/site56.min.cssgz it should be lots of densely written text


Try also clearing cookies and cache


Edited by GM ThunderCat - 03 May 2015 at 15:53
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Eddy View Drop Down
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Joined: 29 Sep 2012
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Eddy Quote  Post ReplyReply Direct Link To This Post Posted: 03 May 2015 at 16:01
Originally posted by GM ThunderCat GM ThunderCat wrote:

Can you get to: <a href="http://az667525.vo.msecnd.net/precompressed/site56.min.cssgz" rel="nofollow">http://az667525.vo.msecnd.net/precompressed/site56.min.cssgz</a> it should be lots of densely written text

I see what looks like a vast wall of css, without linebreaks.

Quote Also try going via https <a href="https://elgea.illyriad.co.uk/Account/LogOn" rel="nofollow">https://elgea.illyriad.co.uk/Account/LogOn</a>

That's the log-in page that I can indeed see just fine.
However, when I use it to log in, I get the "Welcome to Illyriad" banner as described above, with no useful page in sight.

I've now cleared chromium's cache (Settings -> Privacy -> Clear browsing data... has it among the options).
That got the whole mess unwedged and I now see pages again.
Yay !

     Eddy.
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GM Rikoo View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote GM Rikoo Quote  Post ReplyReply Direct Link To This Post Posted: 03 May 2015 at 16:03
Eddy, be sure to log out and try it again as well. If you repeat the issue, try TC's steps. 

Thanks!

Rikoo


Illyriad Community Manager / Public Relations / community@illyriad.co.uk
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GM ThunderCat View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote GM ThunderCat Quote  Post ReplyReply Direct Link To This Post Posted: 03 May 2015 at 16:30
Originally posted by Eddy Eddy wrote:

I see what looks like a vast wall of css, without linebreaks.
That's a lovingly hand crafted wall of css, organically over many years...
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